Arrived as advertised, well packaged with a small piece of chocolate. Let down by courier. Emailed to say delivery date and time; waited in, then "eventually" email saying delayed! Arrived 12 mins the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Amazing customer services. I had an issue with a product a missing part (manufacturer issue) the initial email to raise the point was responded to incredibly quickly then the issue was resolved with... See more
Company replied
Absolutely fantastic service from these people , ordered and next day delivered , what more can you need , fantastic set up they have . Easy to use and easy to get the best stuff from at a good pric... See more
Company replied
My first time ordering from this company having met them a couple of times at trade shows. The website is easy to navigate and place orders on. A comprehensive range of products at sensible prices and... See more
Company replied
Company details
About MyPaintbrush Decorating Supplies
Written by the company
visit our website
Brushes
Rollers
Mirka Machines
Brands
1000's of Trade Quality Products
MyPaintbrush pride themselves on stocking quality products for trade professionals and DIY enthusiasts.Big Name Brands
Get all your favourite trade brands under one roof - Mirka, 3M, Wooster, Purdy & more.Quick Delivery
With their courier partner, DHL, MyPaintbrush deliver parcels within 3 working days - offering a fully trackable service.Family Run
Established in 2012 by father and daughter duo, MyPaintbrush have family at the core of their business ensuring high levels of customer service and reliabilty.Contact info
59B Narborough Road, LE9 1TB, Leicester, United Kingdom
- 0330 229 2263
- info@mypaintbrush.co.uk
- www.mypaintbrush.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Purchased some headphones and after 3…
Purchased some headphones and after 3 months they became faulty. I email and explained the situation they sent a replacement the next day absolutely excellent service. I don’t often leave reviews but My paintbrush deserves a good one.
September 24, 2026
Unprompted review
Easy to order
Good website - easy to find and order what I was looking for - and was delivered within the timescale quoted
September 17, 2026
Always a terrific service from the…
Always a terrific service from the MyPaintBrush family.
Quick to put right any issues and an all round good experience every time. A1.
September 17, 2026
it's great
it's easy to order, the delivery service is quick and on time and there's loads of things to choose from on there site.
September 16, 2026
Quick delivery of what I ordered and…
Quick delivery of what I ordered and the cheapest I could find .
September 17, 2026
Fantastic advice unbelievably good…
Fantastic advice unbelievably good products at a great price and delivered in less than 24 hours Andy was such a great help
September 17, 2026
A very good product well-made arrived…
A very good product well-made arrived quickly very impressed
September 16, 2026
Excellent service as always.and a nice…
Excellent service as always.and a nice little freddo in the box as well
September 16, 2026
Reply from MyPaintbrush Decorating Supplies
Thank you 😀
I found the prices are very good
I found the prices are very good, and my item was hear in no time
September 16, 2026
Reply from MyPaintbrush Decorating Supplies
Thank you 😀
Great company to work with
Excellent service for my first purchase. The stair rods were delivered very quickly and in perfect order. They are a quality item and I am sure they will give me good service for years to come.
September 14, 2026
Reply from MyPaintbrush Decorating Supplies
Thank you 😀
Great products and delivered within a…
Great products and delivered within a few days, a very reliable company
September 15, 2026
Reply from MyPaintbrush Decorating Supplies
Thank you 😀
Reply from MyPaintbrush Decorating Supplies
Thank you 😀
My very first order
It was my very first order with you and I will definitely be shopping with you again.
I found your website very easy to order from and the goods arrived in good time and excellent condition.
Thank you for your great service!
September 13, 2026
Reply from MyPaintbrush Decorating Supplies
Thank you 😀
Reply from MyPaintbrush Decorating Supplies
Thank you 😀
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.