Saifco Travel & Tourism LLC, Dubai, UAE logo
Visit website

Saifco Travel & Tourism LLC, Dubai, UAE Reviews 

7
•
TrustScore 4 out of 5

3.9

Tour Operator
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Tour Operator

Written by the company

Saifco Travel & Tourism LLC is a Dubai-based travel company established in 2008, specializing in Dubai tours, Umrah packages, visa services, holiday packages, and travel solutions. Trusted by thousands of travelers, we offer a wide range of services including Dubai Desert Safari, Dhow Cruise, Luxury Yacht Tours, Dubai and Abu Dhabi sightseeing tours, airline ticketing, hotel bookings, airport transfers, UAE visa assistance, Umrah by Bus, Umrah packages, and Saudi visa services. With over 17 years of experience in the travel industry, our mission is to provide reliable, personalized, and high-quality travel experiences at competitive prices. At Saifco, we believe in creating memorable journeys through professional service, transparent communication, and exceptional customer care. Whether you are visiting Dubai for leisure, planning your Umrah journey, or looking for complete travel assistance, our experienced team is committed to making your travel experience smooth, comfortable, and stress-free. Saifco Travel & Tourism – Your Journey, Our Commitment.

Contact info

3.9

Great

TrustScore 4 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(7)

2 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The desert safari with Saifco Tours was…

The desert safari with Saifco Tours was one of the highlights of our Dubai trip. Everything was well organized, from the hotel pickup to the activities at the camp. The dune bashing was exciting without feeling unsafe, and the sunset over the desert was absolutely breathtaking.
The camp had a great atmosphere with delicious food, entertaining live shows, and plenty of opportunities to take amazing photos. The staff and our driver were friendly, professional, and made sure everyone had a great time.
If you're looking for a genuine desert safari experience in Dubai, I highly recommend Saifco Tours. It was excellent value for money and created memories we'll be talking about for a long time

July 3, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Made our Dubai trip so easy and enjoyable

Had a great experience with Saifco Travel and Tourism during our Dubai trip. They arranged everything for us, from airport transfers to our tours and attraction tickets, and it made the whole holiday so much easier.

The drivers were always on time, the tours were well organized, and their team was easy to reach on WhatsApp whenever we had a question or needed our pick-up details.

Everything went smoothly, and we didn't have to stress about planning while we were there. I'd definitely recommend Saifco if you're visiting Dubai.

June 15, 2026
Unprompted review
Saifco Travel & Tourism LLC, Dubai, UAE logo

Reply from Saifco Travel & Tourism LLC, Dubai, UAE

Dear Nancy,

Thank you for taking the time to share your experience with Saifco Travel and Tourism. We are delighted to hear that we were able to make your Dubai trip easy, enjoyable, and stress-free.

It is wonderful to know that our airport transfers, tours, and attraction ticket arrangements helped make your holiday more convenient. We are also pleased that our drivers were punctual and that our team was always available on WhatsApp whenever you needed assistance.

Providing seamless travel experiences and reliable support throughout our guests' stay in Dubai is always our goal, so your kind feedback truly means a lot to us.

Thank you once again for choosing Saifco Travel and Tourism. We hope to welcome you back to Dubai in the future for another memorable holiday.

With regards,
Saifco Travel and Tourism

Rated 1 out of 5 stars

It was a first for me in Dubai

[03/06, 13:10] J.H: Hi Tours Consultant (Chloe), can you help me?
[03/06, 13:10] Saifco Travel and Tourism: Thank you for contacting us!

Please let me know how can I help.

Have a great day!

Tours Department
[03/06, 13:24] J.H: Hello can you help plz " Here i sent my inquiry as voice message to be easier for both to communicate and waited, then gave her a what's app mc for her to check the voice messages"
[03/06, 13:26] Saifco Travel and Tourism: No
[03/06, 13:26] Saifco Travel and Tourism: and please stop calling on whatsapp
[03/06, 13:26] J.H: No waw great service

June 3, 2025
Unprompted review
Saifco Travel & Tourism LLC, Dubai, UAE logo

Reply from Saifco Travel & Tourism LLC, Dubai, UAE

Dear Joelle Hanna,

Thank you for taking the time to share your feedback. We sincerely regret that your initial interaction with our team did not meet your expectations.

At Saifco Travel and Tourism, we strive to provide prompt and professional assistance to all our customers. We understand that clear communication is very important, especially when planning a trip.

Regarding the communication issue, please note that WhatsApp voice calling services are restricted in the UAE, and for this reason our team generally assists customers through WhatsApp text messages. However, we apologize if our response came across as abrupt or unhelpful, as this is certainly not the level of service we aim to provide.

We appreciate your feedback, as it helps us improve our communication processes and customer experience. We hope to have the opportunity to serve you better in the future.

With regards,
Saifco Travel and Tourism

Rated 5 out of 5 stars

Will definetly use again

Will definetly use again. Excellent tour

January 17, 2025
Unprompted review
Saifco Travel & Tourism LLC, Dubai, UAE logo

Reply from Saifco Travel & Tourism LLC, Dubai, UAE

Dear Denisse Miran,

Thank you for taking the time to share your feedback. We are delighted to hear that you had an excellent tour experience and that you would choose Saifco Travel and Tourism again.

Your satisfaction is our greatest reward, and it means a lot to know that we were able to make your experience enjoyable and memorable. We truly appreciate your trust and look forward to welcoming you back on your next visit to Dubai.

With regards,
Saifco Travel and Tourism

Rated 1 out of 5 stars

Dhown't bother booking the Dhow cruise

The vehicle we were collected in was tired and dirty, it squeaked and groaned for the trip to the marina.
When we arrived, as per the advertisement the expectation was that there'd be 25 max pax. There's was more than 100, which felt chaotic and crammed.
We were forced to sit with strangers despite requesting a table downstairs as it was cold out, this was disallowed.
The food was mediocre at best, and more akin to feeding time at the zoo. People were shoving, cutting lines and pushing all the way, with little to no intervention from staff. Eventually once the cruise was over, we were left waiting for our driver for more than 20 mins. He did not answer calls, and we felt stranded.
The service received was sub par and certainly not worth the $ spent.
Much better value to take a short Abra ride and find a decent meal at a restaurant, a lot more value and similar experience.

January 13, 2025
Unprompted review
Saifco Travel & Tourism LLC, Dubai, UAE logo

Reply from Saifco Travel & Tourism LLC, Dubai, UAE

Dear John,

Thank you for taking the time to share your feedback. We are sorry to learn that your Dhow Cruise experience did not meet your expectations.

At Saifco Travel and Tourism, we always strive to provide memorable experiences for our guests, and we regret that certain aspects of your evening fell short. We sincerely apologize for the delay you experienced after the cruise and for any inconvenience caused regarding the transfer arrangements.

Regarding the dhow cruise, please note that our cruises operate on larger vessels with multiple seating areas, and guest numbers may vary depending on the season and availability. However, we understand that comfort and seating preferences are important, and we are sorry that the arrangements did not meet your expectations on this occasion.

Your comments regarding the vehicle condition, food, crowd management, and overall organization have been shared with our operations team and cruise partners for review and improvement.

We truly value all feedback, as it helps us improve our services. Should you wish to discuss your experience further, please feel free to contact us directly. We would welcome the opportunity to learn more about your experience.

With regards,
Saifco Travel and Tourism

Advertisement
Rated 5 out of 5 stars

We are 4 persons and booked the Private trip

We are 4 persons and booked the Private trip. We even customized our itineraries according to our own time. Our guide was knowledgeable and patient. He explained a lot, waited patiently and still remains cheerful.

June 27, 2022
Unprompted review
Saifco Travel & Tourism LLC, Dubai, UAE logo

Reply from Saifco Travel & Tourism LLC, Dubai, UAE

Dear Saeed Ali,

Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your private tour and appreciated the flexibility to customize the itinerary according to your preferences.

It is wonderful to know that your guide's knowledge, patience, and cheerful attitude helped make your experience even more enjoyable. Providing personalized and memorable travel experiences is always our goal.

We truly appreciate your kind feedback and hope to welcome you again on another tour in the future.

With regards,
Saifco Travel and Tourism

Rated 5 out of 5 stars

Dubai Desert Safari with quad bike

My Friend book desert safari for me with saifco.It was great. the driver arrived 5 mins before the pick up time. it was around 45 min drive to the desert . the dune bashing was amazing. Then i drive quad bike. which was not included in my package .i paid additional aed 150 .i enjoyed sand boarding , and took photo and witness sunset in the middle of the desert. then headed toward the camp site. where i experienced camel ride. Belly dance , tanura show and fire show was awesome. Dinner was excellent. over all the tour was perfect. highly recommendable.

March 5, 2018
Unprompted review
Saifco Travel & Tourism LLC, Dubai, UAE logo

Reply from Saifco Travel & Tourism LLC, Dubai, UAE

Dear Valued Guest,

Thank you for sharing such a detailed review of your Dubai Desert Safari with Quad Bike experience. We are delighted to know that you had an amazing time in the desert and enjoyed the thrilling dune bashing, quad biking, sandboarding, and the beautiful desert sunset.

We are also pleased that you enjoyed the camel ride, live entertainment including the belly dance, Tanoura show, and fire show, as well as the dinner at the camp. Creating memorable desert experiences for our guests is always our priority, and it is wonderful to know that everything met your expectations.

Thank you for your recommendation. We truly appreciate your support and look forward to welcoming you again on your next visit to Dubai.

With regards,
Saifco Travel and Tourism

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look