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Rated 2 out of 5 stars

Buyer beware! I purchased what I thought was, and what I was told was, a month's supply of Klow for myself. What I received turned out to be a two-week supply!! I called to discuss it, and I'm stil... See more

Rated 5 out of 5 stars

I am very impressed with the instructors. Kasy was great in her patience and teaching. The classes. I recommend any one wanting to learn more about Botox to contact myspa live. I don’t normally leave... See more

Rated 1 out of 5 stars

3/25 update: STILL NOT REFUNDED GOING THROUGH A RECEPTIONIST WITH BACK AND FORTH TO A GUY WHO WON'T GIVE MY MONEY BACK NO accountability from the company AS WELL AS HALF THE PEOPLE IN... See more

Rated 5 out of 5 stars

This class is very informative. It gives you all the tools and education to start injecting day one. The instructor is fun and knowledgeable. Overall this is a 5 star class. I highly recommend. You ev... See more

3.1

Average

TrustScore 3 out of 5

43 reviews

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3.1

All reviews

(43)

6 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Buyer beware

Buyer beware! I purchased what I thought was, and what I was told was, a month's supply of Klow for myself. What I received turned out to be a two-week supply!! I called to discuss it, and I'm still waiting for a return call. I wouldn't purchase anything from them if I were you.

September 15, 2026
Unprompted review
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Rated 1 out of 5 stars

This class was a joke

This class was a joke. There was way too many people and only two instructors and it was a one day class. I paid attention and took notes, but I felt unprepared and like I didn’t learn enough to be able to go out and do this on my own. All in all I feel like it was a waste of money and the class should be longer than one day and limited to their number of people enrolling. I also got a phone call asking me if I had purchased Botox with cash and offered a discount which I did. Apparently some of the nurses/instructors were selling or stealing the Botox and selling it for cash.

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

This is such a scam

This is such a scam. I paid for my daughter to attend a one day class. She said it wasn’t for her. Never signed up to complete the course but they have continued to charge my credit card. I had to close y credit card account to get it stopped. They are fraudulent Beware

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

I’m extremely disappointed with my…

I’m extremely disappointed with my experience with this company. I paid a deposit for a class that I ultimately never attended, yet I am still being charged $400 monthly as if I signed up for some type of subscription service.

I have tried addressing the issue, but the billing continues despite not receiving the services being charged for. I strongly encourage anyone considering doing business here to thoroughly review all paperwork and billing terms before providing payment information.

Transparency and communication regarding charges have been very frustrating in my experience.

March 24, 2026
Unprompted review
Rated 1 out of 5 stars

This is such a money grab

This is such a money grab. They have unethical people getting cash from you at class then turn around and bill you over and over like a subscription you can never cancel. Don’t trust them

May 1, 2026
Unprompted review
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Rated 1 out of 5 stars

STAY AWAY!!

3/25 update:
STILL NOT REFUNDED
GOING THROUGH A RECEPTIONIST WITH BACK AND FORTH TO A GUY WHO WON'T GIVE MY MONEY BACK

NO accountability from the company

AS WELL AS HALF THE PEOPLE IN THIS CLASS SHOULD NEVER INJECT SOMEONE'S FACE
I feel as if I have been scammed
I am now owed 496$ times 2.
The owner I am assuming keeps saying he is refunding me yet all he keeps doing is taking money out of my account

I left and never received product and have written texts where my subscription was cancelled and I was refunded , yet he keeps charging me

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

​I was a member of My Spa Live for…

​I was a member of My Spa Live for several months, and my experience was deeply disappointing. While the initial education was great, that's where the value ended.
​They promised to send clients and help me build my business, but I never received a single customer. All I did was pay high monthly fees and was forced to buy their supplies, which I later found out were significantly more expensive than sourcing them independently (e.g., Botox/Xeomin). This service is nothing but a money pit.
​To make matters worse, they charge a $210.00 fee just to cancel the membership. They claim you can cancel anytime, but they hold you hostage with this final, unethical charge.
​My Spa Live failed to deliver on every promise of business support. I strongly recommend you avoid this company.

October 5, 2025
Unprompted review
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Rated 5 out of 5 stars

great information for beginners

i’m in the beginner course and Kasey is so great about explaining everything and the prices as a member are awesome. i am definitely signing up for the advanced injector course and recommending it to all my interested friends

August 2, 2025
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Rated 1 out of 5 stars

I would give zero stars if possible

I would give zero stars if possible. The classes are informative. But it’s the after care when they get you to subscribe to their business plan and MD coverage that you are on your own. I have emailed and phoned many times needing tech support and no response. I finally decided to quit my subscription after months of reaching out and no response. They continue to charge my card even though I unsubscribed in March 2025. I am now proceeding to call the BBB, TDLR and the Dept of Health.

June 19, 2025
Unprompted review
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Rated 5 out of 5 stars

Great experience

Took the class and it was very positive and detailed. If you have been thinking about doing this class for a while. Stop and just do it. You will feel confident by the end of class. The instructor Casey was very detailed and knew her stuff. ❤️

March 28, 2025
Unprompted review
Rated 5 out of 5 stars

This class is very informative

This class is very informative. It gives you all the tools and education to start injecting day one. The instructor is fun and knowledgeable. Overall this is a 5 star class. I highly recommend. You even have a mentor after you complete the class. And did I mention hands on training!!!! Best Investment in myself I’ve ever made.

March 15, 2025
Unprompted review

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