Mystil Reviews 

ABSOLUTELY DISASTROUS – AVOID THIS COMPANY!

We ordered a bed in March for delivery in early May. It was postponed several times, and after changing the model, delivery was promised by the end of June. Nothing arrived.

After countless unanswered calls and emails, they finally promised delivery on 6 August. We still have no delivery time, although we need to be home and dismantle our old bed. Once again, nobody answers the phone or responds to emails.

The employees are completely useless and unprofessional. Months of broken promises, missed deadlines and absolutely appalling communication. One of the worst customer-service experiences we have ever had. Avoid at all costs!

UPDATE: THE NIGHTMARE CONTINUES!

The bed finally arrived yesterday—but they sent ONE delivery person, although our contract includes carrying everything inside and assembling the bed.

One part did not fit in the elevator, so he simply left it in the stairwell and disappeared! He promised to return with a colleague but never came back. The two pillows we were promised were also missing.

Their hotline no longer works, even when calling from different numbers, and their WhatsApp contact ignores all calls and messages.

We are now left with an unassembled, poor-quality bed and a large piece abandoned in the stairwell. Only the mattress seems acceptable.

Completely unreliable and unprofessional, with absolutely useless customer service. Months of delays and broken promises—and now they cannot even complete the delivery we paid for. An absolute disgrace. AVOID THIS COMPANY!