myuser.com Reviews 

18
•
TrustScore 3 out of 5

2.9

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Company details

  1. Software Company

Written by the company

First Autonomous B2B Sales — Set Budget, Get Users - AI finds leads, does 20 mins research per prospect reading full LinkedIn/X , sends hyper-personalized emails, answers prospects, and books meetings automatically. Scale instantly like Facebook Ads—for B2B; no setup or mailbox management.


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2.9

Average

TrustScore 3 out of 5

18 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 1 month

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2.9

All reviews

(18)

8 reviews in the last 12 months

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Rated 1 out of 5 stars

Disappointing experience with billing and customer support

Our experience with MyUser was disappointing.

What was initially explained during the sales process did not align with what we encountered during onboarding. We faced UNEXPECTED BILLING REQUIREMENTS and changes to the options available to us, which made it difficult to evaluate the service as originally discussed.

Although we raised these concerns with the company, the resolution process was frustrating. Communication was inconsistent, and we received no meaningful resolution from the team.

Importantly, we were not requesting a refund for services we had already used. We were only asking for the remaining unused credits to be refunded. Despite this distinction, the company refused our request.

We understand that businesses have policies, but customers should be able to rely on the information provided before signing up, particularly when it comes to pricing, billing, and available services.

This review is based entirely on our firsthand experience as a former MyUser customer. Unfortunately, the differences between what was initially presented and what we experienced, particularly regarding billing, service availability, and the handling of our refund request, left us disappointed with the company.

August 6, 2026
Unprompted review
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Rated 5 out of 5 stars

Great tool for B2b Prospecting at scale

Been using this tool for over 6 months. It's nimble, great for B2b prospecting and generating sales leads.
At first was a bit sceptical but its showed to be a very useful tool. Recommend to B2b users.

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

Negative ROI from working with this…

Negative ROI from working with this company. They did not produce anywhere near the results they suggested initially. I would not recommend their service. And to address the issue raised in their comments, I am not a competitor leaving a fake review; I'm simply a customer disappointed with the results.

March 30, 2026
Unprompted review
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Reply from myuser.com

Fake reviews from competitors... all in same week, so suspicious and Trustpilot letting them stick even they cannot provide information or proof they used our services

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Rated 1 out of 5 stars

Awful cold emails

Awful cold emails
with title like "You're Fired..."

March 27, 2026
Unprompted review
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Reply from myuser.com

This does not reflect how you used our platform but email you received from one of our customers...

Rated 1 out of 5 stars

B2B Spam mails

unsolicited cold call mails without asking for Opt In beforehand (which is legally required within the EU). Not something you want to see from a SaaS Vendor focussing on B2B sales support.

December 12, 2025
Unprompted review
Rated 1 out of 5 stars

It’s is hard to cancel subscription

Terrible customer service. Their support does not inform you how to cancel subscription. They then charge you anyway and refuse to refund. Stay away.

December 18, 2025
Unprompted review
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Reply from myuser.com

You can cancel the subscription with couple clicks via dashboard without even a need to talk to support. And with the fake "Alex" name you are using it is clear you are one of the competitors trying to spread misinformation

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Rated 5 out of 5 stars

Before using Myuser I had to deal with…

Before using Myuser I had to deal with tons of administrative work in order to receive the payment for the products and services. With this product everything is centralized and you can start in less than 30min. The product really provides helpful tools in order to avoid complexity in whole payment process. The team behind this product works hard in order to simplify things for their customers, and I really appreciate that.

July 7, 2021
Unprompted review
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Reply from myuser.com

Thank you! I will make sure you have the best experience :)

Rated 5 out of 5 stars

A good tech support team that helps in…

A good tech support team that helps in every step of integration. Features such as instant istallation, third party integrations are very helpful. It supports many payment methods.They have good success rate of Transactions and offering 24x7 support.

July 5, 2021
Unprompted review
Rated 5 out of 5 stars

Overall I am fully satisfied with Myuser…

Overall I am satisfied with Myuser because I know that my purchases are protected and my account is protected from fraudulent activity. It's my number one go-to when paying online and when it's not available at the merchandiser's website and I have never used them before I rethink my purchase and usually back out. No Myuser no buying for me.

June 30, 2021
Unprompted review

Trustpilot is assessing this review in accordance with our flagging process.

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Rated 5 out of 5 stars

Myuser Amazing Payment

Myuser amazing payment integration site. I can integrate Myuser into my online store that is the feature that I like the best about Myuser. Excellent services Myuser keep it up.

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

If you want to manage your financial…

If you want to manage your financial handling in the best possible way, without staying worried about the failure rate, Myuser is the right choice to make. Found one of the best payment gateway for all business needs. I am using it for a long time now. It turns to be a reliable platform for my needs. Even with routine transactions, I see no delays. Highly Recommended.

June 15, 2021
Unprompted review
Rated 5 out of 5 stars

Low cost fee

Myuser has been a great payment system for my small business. The transaction fee is very low and the payout is very fast.

June 14, 2021
Unprompted review
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Rated 5 out of 5 stars

Good Payments Processor

Been using Myuser for few months now. Excellent service, average payouts. Easy integration, really helpful customer support and now they added Instant payouts which is awesome and helps me to cover my inventory and marketing costs immediately eliminates all the hassle I used to have.

June 9, 2021
Unprompted review
myuser.com logo

Reply from myuser.com

Thank you for your review, we are happy to be here for you and disrupt payment industry, build the best product out there!

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