Nafees Bakers Ltd Reviews 

From London we travelled to visit family in Batley and we’re so happy that there’s now a branch in Batley as it means we don’t have to travel all the way to Dewsbury!! Great location.

We visited Batley on weekend and it was such a pleasure speaking to the father and son duo. Both were pleasant, professional and welcoming. We promised to return to shop before heading back to London and we did and were again greeted with such care and warmth. We took enough products to last us until our next visit. We’d love to see the father and son venture out in London inshallah. We definitely need a Nafees in London so please make this happen!

Thank you for such a great service. May you continue to succeed, in what seems to be a great start. We look forward to coming back to Batley when we are next over from London. Keep up the great work!

Absolutely shocking experience. The food was stone cold when it arrived, and it was honestly not worth the money. Food should be served hot and fresh, no’ freezing cold. Very disappointing service. Wouldnae recommend this place to anyone. 😡

Amazing food and service!

Very disappointed with the cake rusk biscuits. The quality has noticeably gone downhill and they are no longer like they used to be, yet the price has stayed exactly the same. Paying the same price for an inferior product is simply not acceptable. I used to be happy with the quality, but unfortunately I can no longer recommend these biscuits unless the bakery improves the standard.

Sweets are old and not freshly made daily. Will get food poisoning from this dirty place

I am in awe of the wonderful service I received from Haseeb at Nafees in Derby.
I urgently wanted methai sent to my mother in Derby to celebrate birth of her great grand daughter (my granddaughter). I live in Hitchin and was unable to go to Derby.
I rang the Derby Nafees and explained my dilemma to Haseeb over the phone. I am overwhelmed with the service Haseeb provided. He packaged the exact product I wanted - shared a video/photo of this. He arranged for this to be delivered - just as I wanted. Haseeb went above and beyond and fulfilled my wish. He was so professional with a friendly attitude.
To have received such exceptional service over a phone request was absolutely fantastic.

Staff was lovely

Ordered a Mango Cake for my son's Birthday what a lovely cake decorated with fresh mangoes, very tasty with fresh cream. Very proud of Nafees Bakers, the cake was too good.

I went to Nafees Preston branch for the first time today. I must inform you that the experience was absolutely appalling. The staff present there was very rude & had no manners to speak with customers. He disrespectfully yelled not to see the milk cakes packed & kept in fridge, these were kept at height. Unfortunately one was unable to purchase it if cant see them. Overall, i would not like to go or purchase anything again from such hostile atmosphere maintained at Nafees Preston due to poor & unprofessional attitude of their staff, rather my experience from Nafees Bolton & Manchester was opposite as the staff there was extremely pleasant. I would like Nafees to please review staff at Preston branch at earliest.

First time I’ve ordered from these and wow,the cake was beautiful and delicious,would definitely recommend,first class service as well,well done Nafees Bakers

I ordered a birthday cake for my daughter, it was easy to order on the website. Very clear communication via email confirmation. The staff at Wakefield were extremely friendly when I picked up the cake. The cake was exactly as pictured on Nafee's website and tasted lovely. We will be buying future cakes from Nafees from now on.

Bought a cake for eid and it was v tasty. The shopkeepers were v helpful. Thanks.

Good customer service at the aylesbury branch very helpful I have ordered from here before always good quality and delicious cakes

This will be my 4th cake from here and everyone loves them always amazing

Excellent cake and fantastic decoration

Nafees cheethamhill branch. Ordered a Birthday cake, waited till past 2pm no communication re the cake. Rang the shop , poor communication lack of english but eventually found my cake. The overall process needs to be improved! Cake however was delicious as with most nafees products.

Misleading and Pushy Sales Tactics

Visited Nafees Sweets, Bolton (143 Deane Road) today at 14:39. I asked for a small box to buy a modest portion, and the salesman flat-out refused. It’s obvious that this branch deliberately refuses small boxes to force customers to buy bigger, more expensive portions.

This is not just poor service—it’s manipulative and greedy. Avoid this place if you don’t want to be strong-armed into buying more than you want.
I Would Never Recommend Nafees Sweets in Bolton.

Nafees Bakery (Newcaslte) is exceptional ineveryway.Form the aroma that welcome you at the door to rich taste of every item,everything reflects freshness and perfection.

Extremely unhappy with the cake, ordered a buttercream cake for a celebration however was given a fresh cream cake, paid over £60 for a 10” fresh cream cake, requested a personalised message to be written however nothing was written - so had to wait 15mins for a shop staff to write the message (which was botched) Spent 30mins debating with the staff that I was given a fresh cream however apparently they can check the camera to see a buttercream cake was made? Even through they could see it was fresh cream infront of them. Went round in circles and unfortunately had to accept the cake as I was left with no option as I had already paid more than half in deposit which they wasn’t willing to refund! The cake had 2 layers however only the bottom layer had the raspberry filling, the next layer was just fresh cream but apparently it was buttercream. Won’t be purchasing anything from here again! Definitely a communication/understanding barrier.

Easy to order on time. Pick up in shop straightforward. We had the 12 inch full chocolate with fresh cream. It was absolutely delicious. The writing on top was perfect too.
Will definitely use this bakers again.