NameSwitch Reviews 

31
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TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Fantastic Service and Complete Peace of Mind! I always knew changing my name would be a big task, but wow, Name Switch, what an incredibly supportive company! They really have thought of ever... See more

Company replied

Rated 5 out of 5 stars

I’m glad I opted to use NameSwitch. I chose the print package, received quickly. There is a lot of helpful information plus the necessary letters and forms needed for an efficient name change after ma... See more

Company replied

Rated 5 out of 5 stars

I’ll never regret choosing Name Switch to help change my name by deed poll after I got married. The entire process with Name Swtich was so easy, plus when I ran into difficulty changing my name with... See more

Company replied

Rated 5 out of 5 stars

I thought the paperwork associated with changing my name would be too much, so I put off doing it for ages. Then I came across Name Switch and the whole process couldn’t have been easier. Catharine fr... See more

Company replied

4.7

Excellent

TrustScore 4.5 out of 5

31 reviews

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4.7

All reviews

(31)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really helpful advice and information

Really helpful advice and information. It was great to have someone to talk it through with.

November 6, 2026
Unprompted review
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Reply from NameSwitch

Thank you so much Lucy! It was our pleasure to have been able to help walk through your situation and offer the right advice! Every case is different and some trickier than others but we always find a way 😊

Rated 5 out of 5 stars

Fantastic Service and Complete Peace of…

Fantastic Service and Complete Peace of Mind!

I always knew changing my name would be a big task, but wow, Name Switch, what an incredibly supportive company! They really have thought of everything.

Sharon was wonderful, guiding me through the whole setup process and making everything feel so straightforward. When my pack arrived, everything I needed was right there at my fingertips, along with the reassurance that support was always available if I had any questions.

But the best part of all? The complete peace of mind knowing that all the relevant companies and professionals had been informed of my name change. What could have been an overwhelming and time-consuming process was made so much easier.

I honestly couldn’t recommend Name Switch highly enough. A thoughtful, professional and genuinely supportive service from start to finish. Thank you, Sharon and the team!

October 14, 2026
Unprompted review
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Reply from NameSwitch

Well that's a wonderful review to wake up to thank you so much Claire!

We are thrilled that you found the service so helpful and Sharon is indeed a superstar!

Thank you for taking the time to share your experience with others and wishing you all the best as your new life chapter continues to unfolds.

Rated 5 out of 5 stars

I had a really positive experience with…


I had a really positive experience with Nameswitch while going through my name change process. They made the whole process so easy and stress-free, which I really appreciated because I wasn’t sure about all the steps at the beginning.

Their support team was excellent—very polite, friendly, and genuinely helpful. They took the time to guide me through the different packages and helped me choose the one that was right for my situation. They also gave me useful advice throughout the process, which made everything feel much simpler.

What impressed me even more was that they remembered me as a previous customer. When I contacted them about my name change, they recognised that I was a previous customer and kindly offered me a £29 discount before I even asked for one. That really made me feel valued as a returning customer.
Overall, I’m very happy with the service and the support I received from Nameswitch. I would definitely recommend them to anyone looking for a straightforward and stress-free name change service.

August 18, 2026
Unprompted review
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Reply from NameSwitch

Well this was a wonderful review to see in our inbox this morning!

Thank you so much Narendra for taking the time to share your experience with others. We are a fair and honest team who genuinely care (to the point of obsessing) about customer experience. We are thrilled to read that you are happy with your experience and thank you for your recommendation.

With best wishes from all the team at NameSwitch!

Rated 5 out of 5 stars

Fantastic service

Fantastic service. I have been trying to revert back to my maiden name but was overwhelmed and then NameSwitch came up on a search and its absolutely brilliant. I am now organised - I have all the forms etc and cannot wait to start the process that I had been putting of for so long.

July 21, 2026
Unprompted review
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Reply from NameSwitch

What a lovely review to receive Rachel - it's exactly why and what NameSwitch was built for!
Thank you for taking the time to share your experience and get stuck in with your name change kit to reclaim your maiden name!

Rated 5 out of 5 stars

Great service

Great service, quick and simple!

Changing my name was so easy with NameSwitch, I opted for the Deed Poll Premium Package and it included a guide on how to complete the documents in detail. The team were also very responsive and Sharon was amazing at answering my queries a year on! Couldn't recommend them enough!

July 1, 2025
Unprompted review
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Reply from NameSwitch

Thanks so much Juhi, reviews like this make us proud for always being there for our customers - even if the help needed is a year on! So pleased you found the service helpful and responsive, Sharon is indeed a superstar! Wishing you all the best as your next chapter continues to unfold :0)

Rated 5 out of 5 stars

It was excellent and efficient and…

It was excellent and efficient and certainly value for money. Specially Cecile and the rest of the ladies working with here, were brilliantly kind and helpful.

May 27, 2026
Unprompted review
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Reply from NameSwitch

Our absolute pleasure Harry! Wishing you all the best as your new chapter unfolds. Thanks for taking the time to share your experience :)

Rated 5 out of 5 stars

Easiest process ever

I thought the paperwork associated with changing my name would be too much, so I put off doing it for ages. Then I came across Name Switch and the whole process couldn’t have been easier. Catharine from the Name Switch team double checked everything, gave me sound advice on how to move forward, and made it all so simple. I highly recommend this company.

May 15, 2026
Unprompted review
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Reply from NameSwitch

Fantastic thank you Luisa for taking the time to share your experience! We are thrilled you found the service so helpful!

Rated 5 out of 5 stars

I’d been putting off changing my name…

I’d been putting off changing my name for years as it always sounded like a long and complicated process.

NameSwitch completely changed that. The service is really easy to use - you input your details once and it creates everything you need, along with clear instructions on what to do and in what order.

It saved me a huge amount of time and took away all the stress and uncertainty.

Such a simple idea, but genuinely so helpful. I’d definitely recommend it to anyone going through a name change.

April 23, 2026
Unprompted review
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Reply from NameSwitch

That is so kind if you Emma!

We are thrilled to have been able to help you blitz through your NameSwitch and make it official, everywhere!

Wishing you all the best as your new chapter unfolds and thanks again for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent service

Excellent service especially because I was having some issues with my passport which was totally my fault. However, Cecile kindly helped me and sorted it all out and within a few weeks I finally got my new passport. Thank you for all the help and amazing customer service. I have already recommended you!

March 31, 2026
Unprompted review
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Reply from NameSwitch

Thank you so much Priya! It was our pleasure to have been able to help you. Our team will always go the extra mile to assist in more complicated cases and we are thrilled you found the service helpful. Thank you for recommending us and for taking the time to leave such a lovely review!

Rated 5 out of 5 stars

Highly recommend!

Highly recommend!
Changing your name is an absolute minefield and I really didn't know quite where to start! NameSwitch is a great idea which guides you through the process. I went for the printed package which I thought was very good and they were very efficient in sending me all the details. It's still a bit complicated as every organisation wants something slightly different and I still had to print a couple of things myself but overall I would definitely recommend the service. Thank you!

December 1, 2025
Unprompted review
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Reply from NameSwitch

Thank you so much Amanda! We are thrilled to have been able to help you with your name change and wish you all the best as your new chapter continues to unfold!

Rated 5 out of 5 stars

Highly recommend


Their customer service is brilliant. Such a great idea and takes away some of the stress and organisation of charging your name. Really helpful when I had a query and very quick delivery of our packs!

February 24, 2026
Unprompted review
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Reply from NameSwitch

Thank you so much Beth! We are thrilled you found the service helpful and wish you both all the best for your upcoming life chapter!

Rated 5 out of 5 stars

Saved hours of admin!

I’m glad I opted to use NameSwitch. I chose the print package, received quickly. There is a lot of helpful information plus the necessary letters and forms needed for an efficient name change after marriage. This has saved potentially hours of admin! Highly recommended 🙂

February 23, 2026
Unprompted review
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Reply from NameSwitch

Why thank you so much Kathryn! It was a pleasure to have been able to help you with your name change journey and we are thrilled you found it so helpful!

Rated 5 out of 5 stars

Easy and supportive

I’ll never regret choosing Name Switch to help change my name by deed poll after I got married. The entire process with Name Swtich was so easy, plus when I ran into difficulty changing my name with some organisations, the team at Name Switch were right there with me. They added their voice to my complaint and were a great support. I’d recommend anyone wanting to change their name by deed poll to choose Name Switch.

July 22, 2025
Unprompted review
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Reply from NameSwitch

Thank you so much Fiona for taking the time to share your experience with others! Whilst it is rare to come across obstacles with a name change it can sometimes happen when company policies become muddled. We will always work alongside any customers who experience issues and work to find solutions to overcome them. Wishing you all the best as your next chapter unfolds, warm wishes, team NameSwitch.

Rated 5 out of 5 stars

Organised the process and made it much…

Organised the process and made it much less daunting.
Thank you name switch , i really didn’t know where to start . The process super organised and made it so much less daunting.
I would definitely recommend using name switch . Very responsive team , thank you .

February 14, 2026
Unprompted review
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Reply from NameSwitch

Thank you so much Helen! We are so happy you found the service helpful and wish you all the best as your new chapter unfolds. Thank you for taking the time to share your experience we really appreciate it.

Rated 5 out of 5 stars

Great company

Great company, very professional, great value for money, highly recommend.
Very professional, very quick, high quality, very pleased.
Fantastic service, quick, easy, great communication, super professional looking letters and all the relevant forms included has saved me so much time, well worth the price.

January 12, 2026
Unprompted review
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Reply from NameSwitch

Thank you so much Nicky! We are thrilled you found the service so helpful and are very touched by your kind words. All the best as your new chapter unfolds.

Rated 5 out of 5 stars

NameSwitch are fantastic

NameSwitch were fantastic from start to finish, they made the whole process simple and efficient. I would highly recommend the service which made changing my name a breeze and I now wonder why I had put it off for so long!

January 12, 2026
Unprompted review
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Reply from NameSwitch

Why thank you so much Louise for taking the time to share your experience with others! We are thrilled you found the service so smooth and helpful and wish you all the best as your new chapter unfolds. Thanks again!

Rated 5 out of 5 stars

Absolutely worth every penny

Personal support and guidance and detailed assistance with each company's different processes. Absolutely worth the money. I'd recommend. It's a headache but NameSwitch made it a mild bearable one rather than a migraine!

November 21, 2025
Unprompted review
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Reply from NameSwitch

Thank you so much for taking the time to leave a review and share your experience with others. So glad you found the service to be worth the investment and we were able to get you as close to the finish line as possible.

Wishing you all the best as your new chapter unfolds Shelina!

Rated 5 out of 5 stars

The best service!

The best service!
I was expecting this to be complicated and time-consuming, but it couldn’t have been more straightforward. The team are super helpful and really responsive. I used them to carry out my deed poll name change, and then had to go back to them when I lost my original certificates. Both experiences were seamless. I highly recommend.

November 18, 2025
Unprompted review
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Reply from NameSwitch

Thank you so much for taking the time to leave a review and share your experience with others. We are thrilled that you found both the service and the team to be helpful - that is our entire aim and it makes us happy to know that this is valued.

Wishing you all the best as your new chapter continues to unfold and thanks again Alison!

Rated 5 out of 5 stars

Fantastic experience!

The girls at NS were polite, friendly, helpful, efficient, professional and resolved my questions immediately. This was a quick and painless process. Would thoroughly recommend this service!

Thank you.

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Great service, saved me so much time and effort!

This service was simple and easy to use.

Name Switch saved me a lot of time by doing all the research for me, providing links and forms I needed to change my name quickly. Especially as they say, the average person has to change their name with about 24 institutions - each having slightly different requirements.

It was great to receive email updates on my purchase and I didn't need to contact them for anything further.

I got the printed version, which includes the Passport and DVLA forms along with various letters other forms (which they partially completed) and still had access to the online version which was brilliant for instant access to the links provided as most places now have an online route to name change.

For the supermarkets and store cards they also have a handy guide to help with these.

Instructions were clear and I've already been recommending Name Switch to others.

October 15, 2025
Unprompted review
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Reply from NameSwitch

Thank you so much for taking the time to share your experience of the NameSwitch service! We are thrilled that you found it so helpful and that you have everything you need to fast track to your new name!

We don't cover all store/loyalty cards as there are literally thousands of them. We do have a guide on the key ones though which you may find helpful: https://www.nameswitch.co.uk/guide/guide-to-loyalty-cards/

Wishing you all the best as your new chapter unfolds!

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