Quality furniture, good prices and friendly staff. Jimbob took the time to talk us through our options and was honest about which sofas would work best in our room. He was attentive without being... See more
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Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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This company invites their customers to review, whether positive or negative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Came here today to purchase a new sofa was served by Calum who was very knowledgeable and helped me purchase the perfect sofa will recommend you to family and friends
Excellent customer service from Margarita, 2nd time purchasing from here for that reason. Not to mention the beautiful furniture and decent price
We came to showroom and Eli at Bradford was amazing will be back soon to order
Thank you so much Eli at Bradford amazing customer sevise
Fantastic service from Morna tonight from Edinburgh store very helpful and friendly nothing was too much bother and we left with a lovely new sofa very happy customers
Really happy with the customer service I received at the Edinburgh store, Morna was brilliant, very patient and knowledgeable.
Was able to find a bed within minutes, Leanne at Leeds thankyou
Very good selection of competitively priced stock which didn't look exactly like several other stores i visited. Most stock has short lead time but can be held to customer required delivery date within reason.
Bruce never rushed me nor hovered over me, which is very off putting, but was present when I needed information. He has an approachable manner, has an extensive product knowledge and very helpful. He was the main reason we visited the store.
Calum@edinburgh is who we met today.
He was very helpful polite
Really down to earth guy
Bought what we wanted
Highly recommended go see calum@edinburgh
Sarah at Stockton provided brilliant service and assistance with our purchase. She was kind, helpful and enthusiastic. Would highly recommend.
Sarah @ Stockton dealt with our order with Sean’s assistance. Sarah couldn’t have being more helpful giving us expert tips and knowledge. Even though it was her first day it wouldn’t have suprised me if you said she had worked there for 10+ years. Great service from all, would recommend.
Anisha was polite, helpful and welcoming, a non-pushy sales advisor that made us feel welcome and had so much knowledge! We purchased our first sofa here!
We bought a sofa after telling the salesman that we HAD TO have in within 6 weeks as we were moving house.He told us it would be with us in maximum 4 weeks.We stupidly paid for it in full.5 weeks later we were given a date for it "to arrive in the warehouse"by the 30th august.This was later than we hoped but left it at that.Then we recieved another email stating it was now going to be the 18th september.This was right near the time of moving 70 miles up north so we thought it was better to ask for a refund.The lady i 1st talked too was extremely rude and when she told me my cancellation fee on a £1000 sofa would be 50% i laughed and she hung up on me.The 2nd lady was much nicer but told me i couldnt cancel unless i forfitted £500 which was rediculous.We decided to go to the shop we bought it from but that was a complete waste of time.The manager was pleasant but couldnt do a single thing to help.We have to wait til the 18th now to see what happens but very soon after that we will be moving.I pray we get it on the 18th but ime frightened they will put it back again.We will see but i am NOT impressed with this company who still have £1000 of my money and nothing to show for it bar a headache.
Zaf was brilliant in the derby store so helpful easy to do easy with delivery So simple no messing about absolutely happy
Visit NCF Living and seen Shaun !! A wealth of knowledge, his help and Customer Service was outstanding
Michael at Leeds branch was very informative and very helpful
We were very satisfied
waiting in all day awaiting delivery
Unable to contact cardiff store or birmingham phone number over 2 hours
cardiff store has no phone number
cannot find alternative phone number
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