⭐⭐⭐⭐⭐ We had such a great experience with Brendan in Paisley branch when choosing our new sofa. He was incredibly attentive and helpful without ever making us feel pressured or rushed. He gave us... See more
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Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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Replied to 98% of negative reviews
Typically replies within 1 week
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Lovely experience, brilliant staff very welcoming and helpful also their stock was impressive. Staff made choosing a sofa very easy!
Sean in uddingston sorted our bed order he was kind and patient
Naz from MK was very professional and helpful
Nas and Arif@ Leeds were exceptional! Very informative and attentive to our needs. From the moment we walked in the door to when we purchased our sofa, the experience was really good!
We recently bought a bed frame from NCF Living in Leeds and had a fantastic experience. I’d especially like to recognise Ariff, who was extremely helpful, friendly and professional throughout the process.
Ariff took the time to listen to what we were looking for, gave us helpful advice without any pressure, and made the whole experience of choosing our purchase easy and enjoyable. His customer service was excellent and really stood out.
We’re very happy with our product and would definitely recommend NCF Living Leeds. A big thank you to Ariff for making our experience such a positive one!
We ordered a staff, and after three months we have not received anything, and that is so disappointing, and we are not happy with this company at all. Every time we follow up on our order, they just said pleas wait.
Aiden @ Merry Hill was great! He explained everything clearly and made us feel comfortable when purchasing our new set of sofas. Thank you Aiden 😊
Served by Shannon, very friendly, knowledgeable in her job role, very patient and makes a lush latte!!
Chris at Glasgow was absolutely amazing, only went in for a wee look and ended up buying a sofa, ottoman and a table and chairs..😄..felt no pressure at all..just a friendly chatty guy who made us feel so at ease, hence the reason we decided to purchase..all the staff were lovely.. best service ever ..and lovely coffees..
Andrew at Swansea was great and extremely helpful
Marina was helpful at the Bristol store with our bed and table
Marina was helpful at the Bristol store with our beds and table purchased
I visited NCF today in Swansea. I was helped by Jon who was very helpful and professional. I would recommend the store and the staff.
Arif is very helpful and friendly. Our first time to visit NCF and bought a bed.
Abby at warringto store was really helpful today. She showed us all the choices and was informative, polite and very helpful
Charlotte at Hull was so good / great / excellent. She was professional, kind and was so helpful in helping me to make the right choice for my family. Well done Team NCF.
We have been waiting 6 months for our sofa. They sent one after 5 months, part of which was entirely the wrong colour and different material. I and the delivery team sent our photographs as proof. They now don't answer the phone and don't reply to any emails. We have sent legal documents to them which they also ignore. That's my experience!!!!!
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