NCF LIVING Reviews 

Great efficient help and service from Jim Bob, highly recommend

Not bothered when came in left to look. Lovely Scottish man Holden help us pick the right sofa. Very happy

Great experience today from John at Swansea, no pressure at all and really happy.

Darius was really helpful and informative, made the experience easy.

Anisha, was fantastic, polite, not over bearing and clearly explained the process’ involved. Brilliant service and the best sofa!

Just ordered a beautiful sofa from TONY@Manchester. Very smooth process from start to finish & very excited to receive it before Christmas - Thank you

Anisha was absolutely incredible! She answered all our questions, took the time to explain the delivery process and talk us through the different sofa styles, and helped us choose the perfect size and colour. We visited several other sofa shops, but nothing compared to the service we received from Anisha. And the sofa itself? The most beautiful thing I’ve ever sat on! Couldn’t recommend her enough! ❤️

Chad was very helpful and clearly explained everything

Went into NCF today and fell in love with a dining table and chairs, so many great options, reasonable prices. Telmo was extremely friendly and helpful, going above and beyond in assisting me with the purchase. Highly recommend.

We have been into the rugby store a few times now and every time the service is amazing. Lewis and Farah have been brilliant! Would recommend

Lewis and Farah from rugby have been amazing. Lewis was really helpful ordering the sofa and was able to make sure we have the cover we need for our new sofa

Bought a leather sofa and chair £4000 it arrived damaged 6month later I still have a damaged sofa bought from Bradford shop canal road the staff there are terrible rude won’t help at all . impossible to get in touch with head office so please avoid ncf worst customer service ever ones you pay that’s it

Jess at derby was a great help

Aiden @ Merry Hill was very helpful very knowledgeable of the sofa we ordered and the protection. Very polite

Whilst searching for the right sofa, i found with the volume of options and so many furniture stores these days it can be overwhelming. I must credit Simon at the Derby metor centre store for providing me with clear, hassle free help in selecting the perfect new addition my home.

Received our beautiful new sofa today after waiting 14 weeks. Just as comfy as the one we seen in the Uddingston showroom. Thanks @ Liam M

Despite emailing, using online chat, contacting the sales manager and spending nearly three hours daily all the times from 8 am to 3:30 , trying to reach customer service over five a consecutive days, I have received absolutely no response at all

It is unacceptable that a company is quick to take payment but impossible to contact when customers need assistance.Five days later, I am still waiting for a response to my request.

Extremely disappointing and stressful experience. I would strongly advise others to think twice before buying from NCF, particularly given their very poor after-sales customer service.

Served by a polite helpful young gentleman called Liam at your bed store in Uddingston

Lovely experience, brilliant staff very welcoming and helpful also their stock was impressive. Staff made choosing a sofa very easy!

Sean in uddingston sorted our bed order he was kind and patient