Quality furniture, good prices and friendly staff. Jimbob took the time to talk us through our options and was honest about which sofas would work best in our room. He was attentive without being... See more
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Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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Replied to 98% of negative reviews
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I recently bought ncf reclining simba 2+2 corner sofa. This is the worst sofa I ever sat in my life.I am a person with no back pain but if I sit 5 min in this sofa I immediately.get back pain. I tried many times and this happened every time
.also the service is extremely poor.i had some issues with the sofa and I informed them ,filled a form but no sign of contract from ncf.i paid 5 year support as well but this is the worst company I ever came across.stay away from ncf and never think if buying any sofa from them.they are the worst sofa company in the market
The reason this company has a high score on trust pilot is because they ask you to complete it after choosing your item. Which is all well and good as the salesmen definitely have the gift of the gab. BUT just look at all the negative reviews of people that have waited weeks and months over the advised delivery date. RIP OFF COMPANY, AVOID AT ALL COST!

Reply from NCF LIVING
Ncf derby branch is good specially zaf derby

Reply from NCF LIVING
I went into NCF in Highgate and I can not fault ! I was greated by a member of staff named Rav. I was soo impressed with his service.
I had to go home to measure up.
Thank you Rav, I will be in soon! 😊

Reply from NCF LIVING
Brilliant service from Jag at the moseley store in Birmingham, was very helpful and clearly communicated with us throughout the purchase, NCF provide quality furniture however the support & professionalism from Jag made the sale happen! Happy with the service, product & price.

Reply from NCF LIVING
Came here today to purchase a new sofa was served by Calum who was very knowledgeable and helped me purchase the perfect sofa will recommend you to family and friends

Reply from NCF LIVING
Excellent customer service from Margarita, 2nd time purchasing from here for that reason. Not to mention the beautiful furniture and decent price

Reply from NCF LIVING
We came to showroom and Eli at Bradford was amazing will be back soon to order

Reply from NCF LIVING
Thank you so much Eli at Bradford amazing customer sevise

Reply from NCF LIVING
Fantastic service from Morna tonight from Edinburgh store very helpful and friendly nothing was too much bother and we left with a lovely new sofa very happy customers

Reply from NCF LIVING
Really happy with the customer service I received at the Edinburgh store, Morna was brilliant, very patient and knowledgeable.

Reply from NCF LIVING
Was able to find a bed within minutes, Leanne at Leeds thankyou

Reply from NCF LIVING
Very good selection of competitively priced stock which didn't look exactly like several other stores i visited. Most stock has short lead time but can be held to customer required delivery date within reason.
Bruce never rushed me nor hovered over me, which is very off putting, but was present when I needed information. He has an approachable manner, has an extensive product knowledge and very helpful. He was the main reason we visited the store.

Reply from NCF LIVING

Reply from NCF LIVING
Calum@edinburgh is who we met today.
He was very helpful polite
Really down to earth guy
Bought what we wanted
Highly recommended go see calum@edinburgh

Reply from NCF LIVING
Sarah at Stockton provided brilliant service and assistance with our purchase. She was kind, helpful and enthusiastic. Would highly recommend.

Reply from NCF LIVING
Sarah @ Stockton dealt with our order with Sean’s assistance. Sarah couldn’t have being more helpful giving us expert tips and knowledge. Even though it was her first day it wouldn’t have suprised me if you said she had worked there for 10+ years. Great service from all, would recommend.

Reply from NCF LIVING
Anisha was polite, helpful and welcoming, a non-pushy sales advisor that made us feel welcome and had so much knowledge! We purchased our first sofa here!

Reply from NCF LIVING
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