Neil @ uddingston was very helpful from the moment we walked in the shop, made the process a lot easier and smoother and provided alot of helpful information, all while providing us with a good laugh... See more
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Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
Written by the company

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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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Replied to 99% of negative reviews
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perfect customer service from Ash at stone
We had such a brilliant experience with Humaira @ merryhill branch. She was absolutely lovely. Helped us and answered all our questions. Thank you
Humaira @ the Merry hill branch was brilliant. Great customer service.
Ashraf was very polite and helpful and was willing to assist in our queries.
Very polite and very professional
Nice showroom, friendly staff, Saad helped us with our purchase. Very happy.
We spoke to Jason at Chester and he was great at explaining how the process works and showing us the bed frames.
I went to the lakeside branch today and Raj from Thurrock was amazing helping us pick our new dinning table and chairs for our new home! Thank you so much for such an easy experience.
Hugh in Paisley was very attentive, knowledgeable and excellent customer service.
Would recommend
Dave @ Mk provided us with expert information on their sofa range. Helped us with questions and was incredibly patient. My husband is not an easy person to sell to and Dave’s calm nature worked very well with my husband. We all had a wonderfully calm experience buying. Thank you 🙏
Morna was super helpful, really nice experience and sorted us out
Would recommend 😊
Daruis at Perry Barr NCF, was absolutely amazing, helpful, patient,& polite went above & beyond to serve me, took his time, and showed genuine interest in what I wanted, I am sooooo happy with my sofa's I have purchased.. go down the Perry Barr NCF, you won't be disappointed 😊
Azra at stoke was very approachable,friendly and very welcoming. Very happy with the purchase and was very patient.also she made us beautiful tea thank you
Liam at Uddingston store was very well mannered and provided excellent service
Our experience at NCF Preston was truly wonderful. Becky was delightful and very helpful in assisting us with the selection of our dining table. She demonstrated professionalism, politeness, and extensive knowledge. The service we received was exceptional, and she went above and beyond to help us find our steam dining table. We extend our sincere gratitude to Becky.
Lewis at the Rugby store was very welcoming and helpful he wasn't pushy and talked through our needs and was honest, we ended up buying the dining table. Thank for a great experience.
Went in to buy a sofa, the customer service was delightful, specifically the merry hill branch a young lady called Humaira gave me great advice and catered to my needs, great service would definitely recommend coming here!
Philip Manchester store was excellent top tier service talked us through all our options thank you very much !!
Absolutely amazing service from Tony @ Manchester! Honestly 1000/10! 🌟
Tony was incredibly professional, polite and helpful from start to finish. He was also so friendly and funny which made the whole experience feel really relaxed and enjoyable.
Nothing was too much trouble and you can genuinely tell that he cares about giving his customers the best possible experience. I left feeling extremely happy and satisfied with everything.
Couldn’t recommend Tony enough - genuinely one of the best customer service experiences I’ve had!! Thank you so much Tony! 😊
Tony was super friendly and helpful, helped us pick out our furniture and answer any questions. Would definitely come back
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