Quality furniture, good prices and friendly staff. Jimbob took the time to talk us through our options and was honest about which sofas would work best in our room. He was attentive without being... See more
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Review summary
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Reviews shaping this summary
Andy NCF in Cardiff. Such an amazing experience, was very helpful, and informative. First time in the store and the welcoming atmosphere was very pleasant. I’ve decided to make a purchase due to the i... See more
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Visited the Paisley store today and Brendan has been extremely helpful and professional. Talked us through all our options and helped us come to a perfect solution. Couldn’t recommend the store enough... See more
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Dean in stoke on Trent octagon branch was absolutely amazing Cheerful, outstandingly, professional, and extremely nice and helpful. I’m not sure why he is not the branch manager yet. Will defini... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Living Room Furniture Store
- Mattress Store
About NCF LIVING
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Contact info
Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
- 0121 356 5698
- customerservice@ncf.co.uk
- ncf.co.uk
4.7
Excellent
54K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
My husband & I walked into the Preston…
My husband & I walked into the Preston store on Sunday & was greeted with a lovely greeting from Becky, she was professional & welcoming there was no pressure to buy we knew what we wanted we were looking for 2 extra chairs we had looked at various furniture stores but comfort & price wise NCF couldn’t be matched.
The waiting time is longer than expected but looking forward to receiving the chairs we picked in a lovely green colour
Thank you Becky x
August 23, 2026
Unprompted review
I wanted to say thank you to the team…
I wanted to say thank you to the team at NCF at the meteor centre derby. The whole shopping experience from start to finish. Thank you Paige for making my shopping experience amazing. I will highly recommend you and your team in the future. Me and my partner will definitely be coming back for our next project.
August 20, 2026
Unprompted review
Big thank you to Raj helping us
Big thank you to Raj helping us, (Raj from lake side Thurrock store) He is super good, many thanks
August 26, 2026
Unprompted review
Becky and Saad very helpful finding…
Becky and Saad very helpful finding right sofa for my elderly father.
August 26, 2026
Unprompted review
Sofa shopping
We visited the store on Saturday morning. We were greeted by Liam who offered advice then left us to look around the store. We were not followed or "pestered" by anyone which we were happy about. When we did need to ask about a chosen sofa Liam was there to help. We have been looking for a new sofa for some time now and found exactly what we needed in store.
August 22, 2026
Unprompted review
Naz was awesome gave great advice and…
Naz from Milton Keynes was awesome gave great advice and service was amazing!
August 24, 2026
Unprompted review
Reply from NCF LIVING
Thank you for the splendid review, Saeed.
Many thanks,
NCF Living, Marketing Team
Sofa and Dining table
The range of sofa and dining tables were amazing, all different designs and styles.
We finally found our perfect set, especially with help from the store worker TK, who went above and beyond to explain and measure every sofa for us so we found the perfect one.
August 25, 2026
Unprompted review
Reply from NCF LIVING
Thank you for the charming feedback and we hope that you love your new sofa.
Many thanks,
NCF Living, Marketing Team
Dave at Chester store was very helpful
August 25, 2026
Unprompted review
Reply from NCF LIVING
We're glad you thought so, Martyna.
Many thanks,
NCF Living, Marketing Team
Jackie at Leeds was brilliant from…
Jackie at Leeds was brilliant from start to finish! Would recommend.
August 25, 2026
Unprompted review
Reply from NCF LIVING
Thank you for the great recommendation, Laura.
Many thanks,
NCF Living, Marketing Team
Naz was amazing at Milton Keynes
Naz was amazing at Milton Keynes. Made the experience a lot better with her upbeat personality.
August 24, 2026
Unprompted review
Reply from NCF LIVING
That's very kind of you to say, Huzaifa.
Many thanks,
NCF Living, Marketing Team
Christina from Gateshead store
Christina from Gateshead store. Excellent service. Very friendly and professional.
August 25, 2026
Unprompted review
Reply from NCF LIVING
We appreciate you taking the time to leave a lovely review, Rachael.
Many thanks,
NCF Living, Marketing Team
Great quality and value
Christina at Gateshead gave fantastic service while we chose our perfect sofa, great quality and loads of choice
August 25, 2026
Unprompted review
Reply from NCF LIVING
It's lovely to hear that you found your perfect sofa, Geoff.
Many thanks,
NCF Living, Marketing Team
Shannon at stockton
Shannon at stockton, a fellow thornaby person, was outstanding and really helpful, a new sofa on the way for us.
August 25, 2026
Unprompted review
Reply from NCF LIVING
We wish you nothing but the best with your new sofa, Sue.
Many thanks,
NCF Living, Marketing Team
Tom at Warrington was really helpful
Tom at Warrington was really friendly and helped us choose a great bed package for each of our teenage kids. We would definitely recommend.
August 25, 2026
Unprompted review
Reply from NCF LIVING
Thank you for the charming recommendation.
Many thanks,
NCF Living, Marketing Team
Staff were great
Staff were great! No hard sell just a lovely chat. Really easy to get the information you required and the chairs we were looking at were far nicer than any we'd seen anywhere else.
August 25, 2026
Unprompted review
Reply from NCF LIVING
It's a pleasure to hear that you had such an enjoyable experience at our store and that you liked what we had to offer.
Many thanks,
NCF Living, Marketing Team
Kathy at Gateshead was brilliant
Kathy at Gateshead was brilliant! Dan
August 25, 2026
Unprompted review
Reply from NCF LIVING
Thank you for the great feedback, Dan.
Many thanks,
NCF Living, Marketing Team
Mr raj was very helpful
Mr raj was very helpful. Best customer service.
August 25, 2026
Unprompted review
Reply from NCF LIVING
That's exactly what we love to hear, Irum.
Many thanks,
NCF Living, Marketing Team
Humaira @merryhill
Humaira @merryhill
Very helpful not pushy allowed us to explore before approaching (which is so much better than being hunted down like most places) got our sofa sorted quick and easy
August 25, 2026
Unprompted review
Reply from NCF LIVING
Thank you for writing such charming feedback, Jack - we hope that you love your new sofa.
Many thanks,
NCF Living, Marketing Team
Humaira at Merry Hill was amazing
Humaira at Merry Hill was amazing! Talked us through our options and helped us pick the right sofa/size for our living area!
Thank you!
August 25, 2026
Unprompted review
Reply from NCF LIVING
It's a pleasure to hear about your time with us, Clo - we wish you all the best with your new sofa!
Many thanks,
NCF Living, Marketing Team
Raj at Thurrock was helpful
August 25, 2026
Unprompted review
Reply from NCF LIVING
We'll be sure to pass along the kind words.
Many thanks,
NCF Living, Marketing Team
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