NCF LIVING Reviews 

Lewis from the rugby shop was helpful and knowledgeable. Answered all questions and everything went very smoothly. Great experience.

Usman at Highgate was very helpful, showed both professionalism and increased knowledge of the products. Provided reassurance and guidance for choosing the most suitable and appropriate products.

Good service. Very helpful, polite, friendly/approachable. Answered all our questions and knows in great detail of the products.

Noel (Rugby) was really helpful with sorting out mattress and delivery out for us. Very informative and all the staff are very helpful and friendly!

I visited ncf in Trafford I had a very good experience. Tristan@Manchester was very nice kind and would recommend this place for home items.

Salesman was very helpful (Charles@Preston) we dread going in these places and being pounced on but we were left to wander until we needed assistance, everything was explained in detail and we purchased both a two and three seater sofa

Tristan@Manchester was amazing. Really friendly from minute 1, helped us find the perfect bed that suits our preferences and needs.👍🏾

Ariff at NCF Birstal provided a very good service

Staff very friendly in-store, but nearly insist in you making a good review before leaving the store. Hence NCF has a fairly good star score.....ordered my sofas at the beginning of April, told 11 week delivery time (June), it's been pushed back again and again and again. Not even in the warehouse yet. Will be looking at basically half a year with no sofa. Really poor and very disappointed. No compensation will be applied either.

Visited the Derby store just to browse sofas and chairs … all the staff were friendly and polite - helpful and not too pushy ! Decided to buy, Jess processed our order, she was very helpful and efficient. Overall a really positive experience !

Great service by Kevin & very knowledgable.

William in Paisley was very helpful in helping us pick our first sofa. He made everything very simple for us and talked through all of our options.

Very poor, was promised delivery on a certain date and it didn’t arrive, called and told that items have not arrived in the warehouse yet, should be arriving on Friday. Didn' hear anything so called again to be told still no
Delivery date. Awful customer service and care.

The worst service ever!
I’ve ordered a dining table 5th of May. Was delivered broken pieces on 15 July. ( pretty long wait for a table paid full upfront).
Ever since then we emailed and call and no one is answering or calling us back with an outcome. We called to ask for a refund we were told is not possible as a new table was ordered for us that will arrive on the 14 of August. Today is 17 of August and I called them AGAIN and still no answer. We are told they are checking and investigating but they have never send us an email or called us back is ridiculous!
What is the point the service is perfect in the shop but the after service ignores you and not following properly.

Aaron in paisley
5 star service great help was nice and very helpful

Holden at hull was brilliant! Brilliant service and very helpful through the whole buying process! Would definitely recommend!

Great customer service. Arfan was very helpful and informative.

Great experience great help from callum @ Edinburgh

I visited the paisley ncf living store to buy a sofa set n a bed with mattress. I was served by William (sale advisor).I m impressed by his friendly n helpful way of service. Helped me to choose the best furniture specially very helpful showing some of best mattresses .explained everything in detail yes I m delighted with my purchase n service I received today.