National Cyber Security Centre Reviews 

9
TrustScore 2.5 out of 5

2.7

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2.7

Poor

TrustScore 2.5 out of 5

9 reviews

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2.7

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(9)

4 reviews in the last 12 months

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Rated 2 out of 5 stars

Is the NCSC fit for purpose

Every serious fraud attempt I receive, is forwarded to "report@phishing....". Today I reported 5 fraud attempts and every report was rejected by the .gov host. There were no attachments (regularly used to slip malware into the receivers equipment) , so there was no reason for the government department to reject it. The average rejection rate is 40%, 2 reports out of 5 are rejected. I will continue to waste my time to make out these reports in the hope that there are operatives in the NCSC care about .the impact on the general public and businesses, not just how much money they can get away with, doing as little as possible. I am now, saving all the rejected reports as well as the accepted ones.
If the National Cyber Security Centre has a role in the fight to stop the £100b amount of annual fraud that has catastrophic consequences on the pubic and businesses, then they have to take our reports seriously. I do not report soft phishing attempts, only ones that contain menacing rhetoric and impersonation of legitimate businesses. If we allow this criminality to prevail then all, confidence in our information technology and financial organisations will be lost. Will the NCSC step up and carry out the work necessary to stop the criminals? The amount of money lost to the fraudsters would easily underwrite a more determined initiative that may or may not be the NCSC. It seems a common issue with government departments which is given a task but fails miserably.
The £100b of fraud should be enough motivation to act against fraudsters, perhaps the NCSC does not have the skills or inclination? Remember "Action Fraud" a totally wasted opportunity to prevent crime.

May 24, 2026
Unprompted review
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Rated 1 out of 5 stars

Totally hopeless

Totally hopeless. Our group often reports fake websites, (mainly car sales) to the NCSC but they rarely get removed. They are a bunch of clueless idiots who should be sacked. People are losing £1,000s to scammers due to the incompetence of the NCSC.

February 2, 2026
Unprompted review
Rated 3 out of 5 stars

Reporting scam emails

I get a lot of scam emails. Often several a day. I try to forward as many of these emails to the NCSC as possible using the email address as instructed on their website and the ActionFraud website - phishing report page. The acknowledge that comes back includes some very interesting information as does their website.

But there seems to be a problem. You don't seem to be able to forward all emails to them. You only seem to be able to send one every 48 hours. But sometimes when I forward a scam email, they get bounced back by the NCSC email provider as the content had been identified as spam!! DUH!

January 20, 2026
Unprompted review
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Rated 5 out of 5 stars

OH HOW HAPPY I AM

OH HOW HAPPY I AM! I don't know what would happen to me if not Megan Green! Professional and kind person. Thanks to this company

January 28, 2025
Unprompted review
Rated 1 out of 5 stars

I want to share my experience so others…

I want to share my experience so others can avoid falling into the same trap. A guy named Jason Lombardi scammed me in what turned out to be a crypto scheme, and I’m still trying to figure out if there’s any way to recover my money. Here’s what happened:

This guy contacted me using unregistered phone numbers and seemed really professional. He pitched an investment opportunity through what he claimed was a legitimate cryptocurrency platform. Everything looked convincing—the website was well-made, the interface felt real, and he even showed fake “testimonials” of others who supposedly made a profit.

Long story short, I believed him. He walked me through the process of depositing funds into their platform. But as soon as I wanted to withdraw my money or check my balance, everything started to unravel. He stopped responding, and the platform became inaccessible. I contacted my bank, but they said they couldn’t help since it was crypto-related.

I feel so stupid for trusting him, but at the same time, these scams are so sophisticated that it’s hard to tell they’re fake until it’s too late. I’ve reported this to the authorities and some fraud recovery services, but I’m not optimistic about getting my money back.

Please, be careful if someone claiming to be Jason Lombardi or anyone you don’t know pitches you a crypto opportunity. Always double-check platforms and never transfer funds without doing your own research.

If anyone has advice or has gone through something similar, I’d really appreciate your thoughts. Is there anything else I can do to try to recover my money?

November 1, 2024
Unprompted review
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