Neäl & Wølf Reviews 

83
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful scents and exceptional quality of the hair care items, noting how soft, shiny, and manageable their hair feels after every single use. Consumers also highlight the remarkably fast delivery service and the extremely easy online ordering process, which makes purchasing favorite treatments completely hassle-free and convenient. People continually mention that professional recommendations and helpful customer communications make returning to purchase again an absolute pleasure. Some reviewers were not happy with a few specific formulas failing to deliver results, alongside occasional transit leaks and missing promotional items.

What people talk about most

Product

Consumers find product to be positive, highlighting how items like the hydrating mask and daily shampoos... See more

Quality

Users describe positive interactions with quality, noting that the hair care items consistently exceed... See more

Delivery service

Clients share positive opinions on delivery service, highlighting that orders arrive promptly within a couple... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Discovered neal & wolf whilst on a spa day and have used their products ever since! The shampoo and conditioner has the signature smell which is Devine! I use their hair perfume as I struggle with str... See more

Rated 5 out of 5 stars

Bought travel size harmony set to try this product on my hair which is damaged due to years of bleaching/colouring. What can I say I loved it so much bought full size products, my hair now feels so so... See more

Rated 5 out of 5 stars

Lovely products liked everything I tried, I like that you can get a travel size to try before purchasing the full size ones, the bag they come in is very useful for other things I place orders onli... See more

Rated 5 out of 5 stars

I absolutely love Neal & Wolf products. Not only do they smell incredible, but they consistently leave my hair feeling silky soft, glossy, and healthy. I’ve tried quite a few items from their range... See more


4.6

Excellent

TrustScore 4.5 out of 5

83 reviews

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No recent history of asking for reviews

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4.6

All reviews

(83)

54 reviews in the last 12 months

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Rated 5 out of 5 stars

Placing orders

Lovely products liked everything I tried, I like that you can get a travel size to try before purchasing the full size ones, the bag they come in is very useful for other things
I place orders online, it is very easy and delivery is always on time.
Thanks to Neal & Wolf

October 31, 2026
Unprompted review
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Rated 5 out of 5 stars

A household favourite

I absolutely love Neal & Wolf products. Not only do they smell incredible, but they consistently leave my hair feeling silky soft, glossy, and healthy.
I’ve tried quite a few items from their range now, including the HYDRATE shampoo, conditioner, and mask, as well as the hair oil, and every single one has exceeded expectations. I’ve also just bought the purple brightening shampoo and conditioner, and like the rest, they certainly don’t disappoint.
It’s safe to say it’s become a genuine household staple. I have two daughters at university who are just as obsessed. The very first time one of them used it, she immediately commented on how amazing her hair looked and smelt — she is now a total convert!
Fantastic quality salon-standard hair care that delivers every time. Highly recommended!

October 14, 2026
Unprompted review
Rated 5 out of 5 stars

What an amazing brand

An amazing professional hair care brand!I have been using this brand for two years now!
I couldn’t recommend them enough, my hair is so silky, no longer frizzy and to top it off, most of their products are colour safe.
Brought again and again from this brand and they continue to deliver amazing results time and time again.
I was recommended the leave in conditioner spray and the blow dry spray from my hairdresser, after my hair was damaged and dry. One year later, it is the healthiest she has ever seen it. A combination of Neal and Wolf products with some treatment masks have saved my hair from snapping off.

October 3, 2026
Unprompted review
Rated 5 out of 5 stars

Well I have purchased from neal and…

Well I have purchased from neal and wolf for a good few years now. I always start off by trying the sample, then if I like it , I go for the larger sizes as the range is amazing.
I heard about the hydrating mask. Oh my god. I immediately bought the 500 ml it is like pure magic. My preference is for the rinse out one. Try it!!!! And I'm a fuss pot. But it won me over xx

September 28, 2026
Unprompted review
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Rated 5 out of 5 stars

Great customer service

Great customer service, fast delivery with notifications of delivery every step of the way. My hairdresser recommended Neal and Wolf products to me and I have not been disappointed. Great products, after just spending 2 weeks abroad with heat, sun, sea and swimming pool water I have been using the shampoo and conditioner, and styling products and my hair is in great condition. I can highly recommend Neal and Wolf products 😃

September 21, 2026
Unprompted review
Rated 5 out of 5 stars

I have been using Neal & Wolf products…

I have been using Neal & Wolf products for a couple of years, having been introduced to them by my hairdresser and they are the best products I’ve ever used.
The products also arrive beautifully packaged, which for me shows they care about their customers.

August 31, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Products and Great Marketing

They included free items in my last order which did wonders for my hair. Usually shampoo makes my hair tacky, and by chance I was offered a free item of their velvet oil, it did wonders and now I'm buying more of it and an extra of their styling products range to try on my hair.

So grateful for this as their products last a long time so it feels like its worth my money - and then some because i got some for free. Currently my most trusted brand to buy from xx

September 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Allergic reaction

Unfortunately, both my daughter and I reacted badly to the Volumising range. On checking the ingredients, there are several known allergens, so if you have a sensitive scalp, beware. Neal & Wolf refused to accept the products for a refund.

July 30, 2026
Unprompted review
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Rated 2 out of 5 stars

Misleading marketing

I have just received my order and was very surprised that the special offer products weren't packed with my order.
Thr recent offer was saying if i order for £45 and more i will received a cosmetic bag and 4 additional items, this how it was presented in many pictures to that offer , in a meantime I was sent only a bag, which i am not bothered about. Acccording to the shop the cosmetic bag costs £30. Seriously? If I had know that I will receive just a piece of material I wouldn't bother to order more just to get it. I wanted the products which meant to come with the bag.
Now if I want to return it I have to pay for it . It's crazy. Not happy of the misleading marketing.

July 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent service

Excellent service, any queries you may have, they responded the next day. Received my delivery within 2 days. Fantastic products, highly recommend this company.

July 2, 2026
Unprompted review

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