Nercado Reviews 

Bad expérience , cannot contact the Company . The generator ordered was never received after 3 months . I took the insurance but obviously cannot talk to anybody. I left 3 emails without responses. The Chat doesnt work on the web site . Stay away from this company . I will make a complaint to official authority and will keep you informed

It just wasn’t what I expected… $1200+ for a product that wasn’t delivered on time and wasn’t as described..

No compren por aquí ya que son una verdadera estafa. Le mandé un combo de $100 a mi madre y después de demorarse más de 10 días para llevárselo, le trajeron mucho menos de lo que contenía el combo y otra cosa que no estaba incluida. Una pésima experiencia. Nunca más.
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Do not buy anything from nercado as they are a complete scam. I sent my mother a $100-combo and, after a 10-day delay, they delivered an utterly complete combo with fewer groceries and others not included in the first place. This has been a horrific experience. I won't use this "store" ever again.

I bought a phone (+$1200) from them in early January. After 3 months and after contacting them twice to know the status of the order, the phone arrived. The phone got somehow stolen and replaced with an old used cheap phone instead. They placed it inside the new phone's box. Nercado said I should dispute with Aerovaradero (carrier who delivered the stolen phone) file a police report and report the stolen phone to ETECSA. We tried that in Cuba and it went no where. Nobody knew anything nor wanted to open any official claim. Nercado says they cannot do anything until an investigation is done and they do not know how long that will take. So, I got rippedoff. They can easily steal your money and mechandise and there is nothing you can do about it. I am disputing the charges with my credit card company. Be aware. Same thing could happen to anybody.

Honestly sneaking. I have ordered a food processor costing me 76 dollars in early 2020. They received the money quickly. I waited 6 months and when checked they said that it had left the store. Later not able to track it in Cuba. When I claimed they said that they had problems that would resolve soon. This is already almost 2 years. They always give me a new excuse but my family has not received anything.
How do you call this?
Stealing from the clients.

Hace una semana. Mi envio llegó. Gracias Nercado.

Very disappointed, I send 2 cellular to Varadero, July 18, apparently delivery time 35 days, after 2 months I been calling Nercado.Com every day and they haven't not sent that items, I want my refund, 8 been paying my credit cards x 2 months x nothing also a transaction international fee for 14 dollar .This is a Ripoff

Items arrived within a few days. Substitutions were made for thr missing tomatoes by increasing the cucumbers. Everything else including the meat delivery were fresh, proper weight amounts etc.

Thanks because I'm tired of my family standing in line all the time for scraps of whatever is available and no vegetables or fruits. This service, even though costly by $30 extra for Cardenas as opposed to Havana has some perks with the.jome delivery service. Thanks again.

Orders placed at the end of august still not arrived, rapid order also not arrived due to car breakdown and now redirected with cuba post. Paid a lot of money for the rapid delivery.