NETGEAR ITALIA Reviews 

16
•
TrustScore 2.5 out of 5

2.4

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Company details

  1. Internet Provider
  2. also in
  3. Internet Service Provider
  4. Phone and Internet Service
  5. Software Company
  6. Telecommunications Service Provider

Information provided by various external sources

NETGEAR®, azienda americana costituita nel 1996, è specializzata nello sviluppo di soluzioni di networking tecnologicamente avanzate progettate per accogliere le esigenze delle aziende. Ispirata alla filosofia “Smart IT, not Big IT” che combina la tecn...


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2.4

Poor

TrustScore 2.5 out of 5

16 reviews

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2.4

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(16)

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Rated 1 out of 5 stars

Total disappointment

Total disappointment: order canceled without explanation and no refund

I ordered a Netgear Nighthawk RS300 WiFi 7 router, paying a substantial amount, but after days of waiting, Netgear canceled the order without providing any explanation. Not only did I not receive the product, but the payment has still not been refunded despite several days having passed.

Customer service has offered no clear explanation or a quick resolution to the issue. I’m extremely disappointed by this experience, especially considering the amount spent and the time wasted. Netgear seriously needs to improve its communication and order management. I cannot recommend a company that treats its customers this way.

September 24, 2024
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