NetOnNet Reviews 

They deliver good products at good prices. Have used them many times. And when i had a problem with a TV i purchased, they rectified immediately. You have to expect a one day delay in mail correspondense, but that is just the way their system is.

Ordered some Lego, the products and the postage worked marvellous. Am now purching some more products, also this time with no charging for the shipping.

I've been a customer for over 15 years and I've never experienced a single bad thing about Netonnet. I was extremely surprised to see such a bad score on here. I'd say take it with a grain of salt. Webshop works wonders and the people are helpful and nice.

Excellent customer service.
I contacted NetOnNet regarding an issue with a newly purchased slush machine. Even though it was bought online, the customer service team at the NetOnNet store in Forus took care of everything for me.
The employee who helped me was extremely friendly, professional, and efficient. The issue was resolved quickly, and I left the store with a brand-new slush machine and a smile on my face.
Very satisfied with both the service and the support I received. I would happily shop here again.

one star is still too much! I waited 2 months for the product. Which never appeared on the website. They kept postponing the delivery date to the store! I do not recommend dealing with these scammers.

Extremely unprofessional and chaotic service. I paid 199 SEK for Express shipping for order 84155747, but the package has been stuck since January 14th. Their customer service is unreachable by phone and only sends automated responses. They have my full payment and are failing to deliver the service I paid for. Avoid this company if you expect reliability. Case ID: 2321391."

I am really surprised.. I read hundreds of negative reviews about this company and how slow is their customer service and how hundreds of people received damaged goods. I've also received a damaged TV with a broken screen, I've sent them an email on the same day. On the next day I've started to stress and panic after reading all the reviews and I thought that maybe buying an other TV from another shop would be much easier. I tried to call their Swedish number since they don't have a Norwegian one, the lady there said she didn't have access to Norwegian orders but she will forward my case to someone and they'll try to answer me today. I didn't believe her. One day later I received an email confirming that a new TV has been ordered and that a delivery company will come and pickup the broken one. Just 2 days, one email and one phone call. I am VERY SATISFIED.

Found great deals on electronics and the checkout was smooth. However, delivery took longer than expected and customer service wasn't very responsive. Worth it the savings, but could improve on communication.

Popular adn commendable store for electronics and appliances, great prices, tho

great access.. thanks

Competitive prices and great products, but Ressurs Bank payment options are pain in the ass. No matter what me or my husband tried, we could never go through with even ordering on faktura. And it wasn’t a matter of credit limits. It just doesn’t work! Maybe lucky for us, because I read a lot of terrible opinions about this bank and problems with invoices after purchasing with them at NetOnNet. Get Klarna, please…

Doesn’t allow return of earbuds, because it’s categorized as ‘hygiene products’. Even though there is no policy you will see in the website that says earbuds cannot be returned even if they fall under the open guarantee return policy. How else will a customer know without checking if they like the earbuds or not? It’s just really pathetically absurd

Bought an electric scooter that magically stopped working 4month after the warranty expired and that can’t be repaired! 5000kr down the drain, thanks netonet!

I'm still waiting for the money. Your manager said he would fix it. It's been more than four days. But you still haven't heard back.DON'T buy anything from here!!!!!

Black Friday - billigst i klassen.. også kommer det melding i dag om at varen ikje kan leveres.. Drit!

The phone started working poorly, but I had an extra warranty, but the employee in store had a problem accepting it for service. I traveled from home twice before they accepted retur . I was supposed to get a refund but I got a gift card. But I didn't want that gift card. I do not recommend it, customer service is at the 0 level

shame. they earn by deceiving people. service The product which cost SEK 1,800 did not work well under warranty. I took it to NetOnNet Liertoppen and two people who were in the service department confirm the error "completely clean" and recommend that I send the item for service. Here is what I got in response.
The customer had to clean the item.
And they came with 3 options:
1- Repair the product. Price: NOK 2,846
2- returned to the customer Price: NOK 2,027
3- scrapped by the workshop. Price: NOK 1287

Supper bad company with poor customer service! I was bay a washing machine and is was broken after 1 months. NetonNet don’t care and don’t take a responsibility, send me to the Candy service (original service) with take a many for free service! Be careful with this shop, they lay to the consumers and low scores prove it. Thank’s.