Network Rail - People & Leadership Development Reviews 

Please do not put a complaint into this company about failure to provide passenger assistance at station they run as they will just not answer. I put a formal complaint in at the end of march and not had a reply at all from them as disabled people Just don't matter.

Disgusting animal murders

Network Rail had 600 pigeons killed across Bristol Temple Meads, London Euston and Edinburgh Waverley stations.

We have today used London Euston. This has to be one of the worst stations in the UK, particularly if faced with any kind of delay. There is absolutely nothing to do around the station. My major gripe though is the delay is providing a platform for leaving the station until the last possible minute. I understand that the platform number is known well before the train leaves. The platforms themselves offer way more space than most other stations in the UK. Euston is the only station i know that will not allow you to wait on the platform. If you are old, frail and/or disabled this can make the experience of LE unbearable and a reason for avoiding London for a holiday or day out. Come on Network Rail you can do way better than this, please show some leadership and sort the mess out!

I would like to thank the team at the new street station in Birmingham, for helping me with my enquiry. A huge thanks to Dan, the manager aswell.

Update while typing a passenger standing in first class collapsed and was given water and first aid - the carriage was so packed the poor conductor who was great struggled to get through - everyone was trying to help - but this is where we are with our rail service - an abomination and indelible stain on our country. I am ashamed of it and emotionally wrecked standing on a platform at Carlisle waiting for another train which may or may not arrive.

Conductor has just announced 33 carriages of people onto 5 carriages - it is evil how they are treating elderly people - 3rd trip to Edinburgh in 3 weeks 3rd time train stopped at Preston and kicked off onto another train then to Carlisle then off and you knows from there - three journeys - three weeks at least 3 hour delay each time - I am seething with anger - the train service is third world - no air con - aisles full of people - two trains onto one, then in Carlisle and it will be three trains into one - the train system is broken - the staff god bless them are under such stress - it is an utter shambles - anyone at a senior level in the train service should be utterly ashamed of themselves.

I don’t want to be insulting to the hard working folks on our railways, but I think I must pass on the thought that I’m glad that those who maintain signals are not involved in servicing passenger aircraft. Let’s face it, they’d be falling out of the sky like spring showers.

Very hot day and I find the water fountain/bottle filling point at Liverpool Lime Street out of commission with no notice displayed of any alternative arrangements.

Utter crap. Path an already late running train on a single line track ahead of the on time train and this delayed three further trains in the process as well as countless missed connections on the what was on the on time train that they deliberately delayed now missed.
They are an abusive and abysmal company that positively discriminates against autistic people at their managed stations.
A socialist labour led company that needs bringing out of their left wing ideologies that wreck havoc on the travelling publics lives on a daily basis.

Unreliable in the extreme for connections to Airports per my experiences 6 times per year over a 15 year period.
I simply hire rental cars now because every aspect of the rail network is so unreliable. It's either work on the network, signal failure, staff strike, staff absence, unfortunately suicides, derailments, the list goes on and on.

Absolutely disgusting company. I will never use ScotRail after learning about the mass killing of pigeons in their stations.

These birds are not “pests,” they are living creatures trying to survive in a world humans have taken over. And it’s not just the shooting, it’s the destruction of nests and the killing of babies too. That is cruelty at its worst.

This isn’t management, it’s deliberate harm. Many birds don’t even die instantly, they’re left injured, terrified, and suffering.

The scale of this makes it even more disturbing. It’s planned, repeated, and treated as normal. There is no excuse for this.

A company that treats vulnerable animals like this shows a complete lack of compassion. It’s heart-breaking and shameful.

disgusting company.

A tree on the railway embankment is pushing our fence over.In addition the embankment is covered with fallen trees the lack of which is affecting my privacy and the wild life.They say they "protect the habitat" They have refused to attend to these matters.

There were 2 employees of special assistance at St Pancras that were so helpful and courteous with wheelchair help toward my train journey to Gatwick Airport.
It led me to find out their names, in the hope that their Boss would give them excellent feedback, because they really made a difference.
Thank you, they are Narayan and Raveen

This company felled trees above my garage caused damage to the roof and left a general mess .Piled all the timber behind there fence in full untidy view. When l wrote to them they said this is standard practice and is good for wild life.The damage to my garage roof they would not except any liability inspite of photos .told me to get a survey and a solicitor.Just a big company bullying inderviduals.

Shocking service!!! Sat waiting at London Paddington for a train driver!!! Just travelled from the Alps on Eurostar and the journey both ways arrived bank on the minute!!!
British trains are a joke!!

I booked special assistance for my journey from Crowle to Aberdeen and back again.
On the way out no one came to help but on the way back the Network rail assistants were ready and happy to help. Special thanks to Lisa at Edinburgh who helped me on the 2nd Feb at 3.30. I was not aware there was a nice warm room available to wait in. Booked down a star due to no help at Crowle or Doncaster till I complained.

The bus replacement service was unsigned unmanned and total guesswork. Made my own way back eventually. Waste of time. Waste of money.

Now use Network Fail only on weekends to get from the Midland Stix into London. It is alright as it is not too congested or busy, unlike weekdays. Reliability is not great maybe one in every 8 journeys I’ve had issues getting with late, cancelled or early termination of trains.

These days I prefer to drive, park in outer London then get the Tube. I can leave when I want to, pretty sure I’ll actually get there and the car won’t break down or have signal issues and leave when I want to, oh and there’s always a seat free.

My review for Network Rail is base of extremely poor management of undergraduate recruitment. My son applied did his online assessment and passed at high level. His account was updated to give the next stage of the recruitment stage stating onsite assessment. He contacted recruitment team when he did not hear from them for a date. He was advise that they will get back to him because they are going through a lot application and confirm the status of his account for an assessment due on site is valid only to be told early this week he has been rejected.

This has affected him so badly because he was so hopeful and preparing for the assessment because of what he had on his network Rail account and is struggling to come to terms with the rejection.

My frustration is how a company will do that to young minds just starting in life. Why update an account with details that has not been decided snd confirmed giving false hope to a young person.

This is bad and messes up young people confidence and mental well being. Fair enough life is not all smooth sailing as we adults know it but giving a good start is all that is asked with transparency and honesty.

I am so sick of Stewartby being ruined by this company constantly messing around with the level crossing. Well over 10 years and cars will wait for ridiculous amounts of time because the kids who work there are just dossing about. Please stop ruining our lives with your blatant incompetence

Absolutely appalling. This has been going on for a year or two . The last app had functionality. They say they will improve it . Nothing happens !! Do the programmer's actually understand real life or live in a dream . Just go back . Oh you can't because you have invested in stupidity. Just because someone can write a few lines of code without the end users acceptance doesn't make him useful or clever. The worst upgrade i have ever seen in my twenty year computer career. A total dysfunctionality disgrace .