Neuvelys Reviews 

I had exactly the worst of the experiences of everyone else who has commented. I tried to engage with both Digistore and Neuvelys with no luck. I did find the answer. I explained to the bank what had happened and within 10 days of sending all the relevant emails they recovered 100% of my money through the credit card system and I will not be sending the tablets back either. Problem solved and I offer the solution to anyone who wants it. You must have paid by credit card not debit card.

Based on the advertisement and guarantee, I purchased few battles of this Neuvelys capsules and have religiously taken a capsule daily for the last two months plus. It hasn’t made any difference to the tinnitus that I have in my left ear. This is a waste of money and l would like to have my money back

It's a scam no chance of the product working plays on the vulnerable won't get your money back

They are using dr amir khans image illegally he has not consented to thus it’s absolutely fake do not buy it

This is a complete scam company - the kind you read about and don’t think they’ll get you. The double purchase should be your first clue. The extortionate price is your second. When I received my order of 3 bottles (plus 3 and 1 free) from an address in Ireland, I thought perhaps it was legitimate after all. Then I opened one bottle of tablets and there were only 10 in there instead of 30. I decided there and then that with every red flag highlighted I would be going for the full refund immediately. I received several emails back apologising and saying it was unusual, then one giving me a return address in the Netherlands. I went to the post office to send and was told I needed to pay the customs duty. I was so livid that this was getting more expensive but decided to pay it plus postage to get at least the majority of the money back. WRONG! I kept tracking the package and chasing the company who assured me the money was being authorised by their Finance Department. The package seemed to be held up at Customs for weeks. Today I got home to find the package on my doorstep, delivery having been refused by the company! I’ll update further when I get a reply from them. PLEASE DONT BUY ANYTHING FROM THESE LOW LIFE THIEVES!

This is a complete scam preying on desperate tinnitus sufferers like myself.
Bought 6 bottles costing €294 with a 60 day money back guarantee.
Then this so called Dr Hawthorne to be doubley sure the tinnitus goes it would be advantageous to purchase 6 more bottles at a discounted price,that’s when it hit me I’ve been done over scammed.
Straight away I asked for my money back under the 60 day money back guarantee.
Next day I got an email saying I have to send them back but I would have to pay the postage and any insurance,or I could keep them and they would refund me £102.
Being a 74 year old pensioner I couldn’t do with the hassle and worry of sending them back,so I went for the partial refund.
Needless to say after 6 weeks I have received nothing.
Emailed them back two days ago,said they would look into it
.Don’t hold out much hope there.
Something needs sorting out here,this despicable ad is still on line.

As with everyone else totally fell for fake endorsement, made one purchase but ended up paying for 2 and struggling to get any action from them to get any money back.

I echo everything alredy said this company are crooks had 2 amounts taken from my bank account paid A huge sum to return still waiting for refund of same .if the amount taken was a lump sum may have got a warning from bank before to late Do NOT DEAL WITH THEM PLEASE

Nearly but not quite, it begins well but doesn’t take long for AI to step in. Even the commentary is a script and then the price goes from high to low and the low stock etc etc same as all the other scams that prey on people who are desperate for a remedy. I’ve lived with tinnitus for 50 years, it’s awful but I just deal with it.

I am so sorry to read everyone's reviews that this is a complete scam, and their hopes raised, and alot of money taken. I have been looking for treatment for Tinnitus and my current drops, from a different supplier which advertised as a US doctor in the USA (but arrived and made in China with spelling mistakes - in itself a red flag) don't appear to do anything. Probably a scam too. Same type of professional looking long video, with loads of detailed information, graphics, medical info, reassurance, re the Tinnitus health issues, the natural products that can regrow what's needed in the inner ear, etc. Red flag (?) when put on the spot to buy, with just a few minutes to do so, against a clock ticking, being told running out of bottles, just more pressure to commit to a purchase.

I watched this NEUVELYS video and wondered why 'Dr Richard Hawthorn' and others were speaking VERY quickly and twigged it was probably AI generated. But at that point, I didn't feel scammed, as I was thinking perhaps modern on line adverts are now AI generated! I took as many screenshots as possible when watching the video, as I wanted to review what I was being told. Beyond shocking that genuine doctors' names, them 'speaking in person', and genuine organisations' names such as medical authorities and universities are also being used in this absolute scam. I hope our authorities can investigate and stop this clearly fraudulent advert, surely it's criminal? - and bring to justice all those involved. And I hope all of you get your money back. Thank you for your reviews. You must be so upset. Tinnitus is a nightmare. I wish you well.

I was completely taken in by this advert for Tinnitus Cure.... I paid €147 for 3 tubs, yet somehow two payments left my account for completely different amounts - £151.95 & 27 seconds later, another £126.20!! Thankfully my bank pinged me immediately & have hopefully prevented the payments going out. Absolute disgrace, preying on people who suffer with life changing levels of tinnitus.

Having Tinnitus for over 30yrs,the video was quite convincing until the end when the hard sell,running out of stock blah,blah.
I am amazed that this deep fake advertising is allowed at all,even with Chris Martin giving a deep fake testimonial.
Thank god for Trustpilot which I always do due diligence before any online purchases.

So nearly got pulled in here! Glad I asked Chat GPT first about the doctor and then headed over here. Thank you to everyone on Trustpilot.

Bought this product … absolutely didn’t work … returned the remaining product within 60 days for a full refund as stated in their advert …
tracked the package, paid the duty. They received the package on the 16th of July and I am still waiting on my refund. I have emailed them numerous times and now they have stopped replying. They quite clearly know how desperate the people are who have tinnitus and hugely taking advantage of them …ripping them off … I suggest you steer well clear of this product

I was quite frankly shocked at the obvious AI scam ridden load of complete nonsense. It upset me because I am a tinnitus sufferer (notice how many different pronunciations there were of this word) and it is such a disgusting practice to draw people in who are suffering such a debilitating condition - how dare they make claims which are so blatantly untrue. Shame on this so called "health" company. I hope you get your "come-uppance".

Clearly a scam and using classic pressure tactics. Fortunately I ran a check whilst listening to the carefully crafted slick presentation, so I was aware by the time that it got to the final hook offers, today only etc etc, that it was a scam.

I have just watched the long promotional ad. It sounded so promising - well written. I’m a marketer - did you notice the early hook they wrote into the script? It was him mentioning it was a cure using 4 ingredients you’d likely have at home for free. (One of the special ingredients is butchers broom!)
Then came the spoken testimonials - their AI rendering shuddered and with that, I headed to here. So glad I did. Saved me lots of hastle and expense!
I’m getting so sick of things like this scam that I am honestly considering a more basic phone so nothing gets through!

It's a scam. I suffer from tinnitus, so watched the video, because we would all love to believe in a simple cure. The video has strong-arm marketing red flags in it, and bold medical claims, and the video smacks of AI generation too. So I fact-checked it.

Dr Richard Hawthorne is not a real doctor (there is one, but he is US based, and not the man in the video). The doctor he is presented as, and his credentials including links to University of Oxford etc, are entirely fabricated and he does not exist.

They claim it has EMA (European Medical Agency) certification for efficacy as a drug, standing it apart from scam remedies. This is not true, it does not. The EMA only test medical cures, and Neuvelys is classified as an over-the-counter herbal food supplement.

This is sadly part of a growing trend of using fabricated and deep-fake doctors to peddle useless products. It is just "snake oil" salesmen using modern technology for their smoke and mirror tricks.

Tinnitus is a constant affliction, but don't let it lead you to parting with well-earned cash to hoaxers in forlorn hope.

I have had exactly the same experience as Adrian and would definitely not give it 1 star if I didn’t have to. I had almost a copycat story to tell where I tried to cancel immediately and was told it was in transit blah blah blah then I chanced upon the Morning Live advert and since then things have started to kickoff. I would love to get hold of Michael one of the other reviewers who submitted a request to the Advertising Standards agency for an investigation but not sure how we can contact other reviewers perhaps we should form a group🤣

I would give a zero star rating if I could.

After seeing an ad on Google front page suggesting this had been featured on BBC Morning Live, I watched the attached video and ordered a 6 month supply at a cost of over £250.

On receiving the order confirmation, I noticed that, in addition to my street address they had put a ‘9’ after my name.

I immediately emailed them to advise of ten error.

Within minutes, I started getting numerous emails offering to upgrade my order and became very suspicious. As a result, I emailed them, less than half an hour free placing the order to cancel it.

I received acknowledgements from Digistore who would be seemingly shipping the order advising they had forwarded the request to Neuvelys with 48 hour reply requested. I had also received several other emails from Neuvelys welcoming me to the brand and advising that if I had any questions/issues, to contact them. I responded to these also.

After a couple of days, I started getting tracking emails advising my order has been shipped - with the incorrect address!

I contacted Digistore again, again they forwarded the request to Neuvelys but, again, received no reply.

I eventually got a response done Digistore and in the absence of any contact from Neuvelys, they agreed to refund my money and suggested I refuse delivery when attempted.

The next day, Ihad further email from Digistore advising they had shipped the order!!!

The package ha been received this morning. The address is stated as my name, number 9 and postcode. The street address on the order confirmation has been omitted completely. I have refused delivery.

I cannot start to explain the stress and frustration this has caused.

It is clearly a scam and I would strongly advise anyone contemplating ordering to think again