nexters.com Reviews 

I paid for upgrade package and needed customer support to help me revise its content delivery. At first, a lady was helpful. Then some man took over my ticket, lied that the lady was suddenly unaccessible in the middle of converstaion, closed my ticket without proper care and told me that no other tickets regarding my paid-for content will be answered. And when filing a complaint directly to Nexters, they redirected me to the same people who shut me down. That's how this customer care works. Will not buy a single thing again. I hope they are happy.

Support is useless. I used an item that said it protects gear. It deleted everything. Support said it 'worked correctly' and closed my ticket. I am a Guild Leader. Do you care about paying players? NO! I do not recommend them, they are a scam.

Thieves. Game is set to steal your money. No safeguards to assure purchases.

I am extremely disappointed with the Nexters Company. I've been playing Hero Wars for 3 years now and I have enjoyed the gameplay. Within the last year the game has become increasingly money driven. Introducing new characters and events every month even before the last event has concluded sometimes running two or three events at the same time.

Did a reward offer through Tapjoy from Hero Wars Alliance in Raid Shadow Legends. Did get rewards for the in purchase tasks. As soon as I got to the lvl40/50 rewards they got denied. No explanation. Nexters refer to Tapjoy and Tapjoy refers to Nexter.

I am extremely disappointed with Nexters.com. I made a purchase in their game, but the items were never credited to my account. When I reached out to their support team, they ignored my evidence, provided no solution, and repeatedly closed my support tickets without any explanation.
This is a clear case of fraudulent behavior. They have taken my money but refuse to provide the service or a refund. I have already filed an official complaint with the Consumer Protection Service in Cyprus regarding this matter.

Stay away from this company if you value your money and time. They do not respect their customers.

I invested a lot of money, which I wouldn't recommend to anyone. They made millions of dollars and continue to generate a type of game dependent on purchases. They don't take responsibility for errors, as was the case with me today. I couldn't log in with my main account, but I could with another Facebook account on the same Chrome browser. I filed a complaint detailing the errors, and they responded saying the developers didn't find any errors on their part. In my case, I'm going to file the relevant complaints with the European Consumer Centre (ECC) – Cyprus, consumer.gov.cy and ADR Cyprus.

Once again I had the misfortune of contacting the company's support. There is nothing you can do with them. The application has had a bug for over a year. They do not fix the bug, and support does not want to help bypass the bug.

RuZZian Putin scammers in Cyprus!!!