Nexus-Games Reviews 

600
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had a problem with the combination of anti-DDoS and DNS on my Fivem server one Sunday. I directly opened a ticket on Discord in the morning, and they responded within an hour; they were very respons... See more

Rated 5 out of 5 stars

Hi just like to say what an amazing place to go to just chill and whach the world go by great food and drinks but most of all run by a great guy luke and all hiss staff that go the extra mile to make... See more

Rated 5 out of 5 stars

Excellent customer service. Staff are extremely friendly and helpful. Awesome food and hot and cold drinks as well. Well worth a visit.

Rated 5 out of 5 stars

Best Server Host Had an issue with something, support was within seconds of asking, within 2 minutes my issue was sorted

Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Cloud Storage Service
  4. Gaming service Provider
  5. Video Game Rental Service

Written by the company

Nexus Hébergement est un hébergeur premium spécialisé dans la location de serveurs de jeux ultra-performants, optimisés pour des titres exigeants comme FiveM, RedM, Minecraft, DayZ etc... Nous mettons à votre disposition des VPS Linux & Windows sous virtualisation KVM, compatibles avec Pterodactyl, Docker, et les environnements de production avancés.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

600 reviews

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Hasn’t replied to negative reviews

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4.7

All reviews

(600)

38 reviews in the last 12 months

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Rated 5 out of 5 stars

Very responsive and on top of that a Sunday

I had a problem with the combination of anti-DDoS and DNS on my Fivem server one Sunday. I directly opened a ticket on Discord in the morning, and they responded within an hour; they were very responsive and offered me a solution quickly.

August 16, 2026
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Staff are extremely friendly and helpful. Awesome food and hot and cold drinks as well. Well worth a visit.

February 12, 2026
Unprompted review
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Rated 5 out of 5 stars

Safe and welcoming place to go

Hi just like to say what an amazing place to go to just chill and whach the world go by great food and drinks but most of all run by a great guy luke and all hiss staff that go the extra mile to make your vist a great experience. Well done Luke and a very merry Christmas and new year see u soon

December 9, 2025
Unprompted review
Rated 1 out of 5 stars

Poor Customer Service & Data Loss - Server Deleted Without Warning

I purchased a Minecraft game server from Nexus-Games with the intention of hosting a 40-player SMP. My experience has been extremely disappointing and I cannot recommend this host.

Issues Encountered:

Misleading Product Information
The game server plan was advertised without clearly stating that port 25565 (the standard Minecraft port) is unavailable. Players cannot connect without specifying a custom port, which defeats the purpose of game server hosting. This critical limitation should have been disclosed upfront.

Poor Support Response
When I requested a refund due to this limitation, support simply responded "We do not provide refund, sorry" without any attempt to resolve the issue or offer alternatives.

Unauthorized Server Deletion & Data Loss
After escalating my complaint, support offered store credit by upgrading to a Pterodactyl VPS. However, they DELETED my entire server to apply this credit WITHOUT:

Prior warning or consent

Offering backups or FTP access

Allowing time to download my world data

Any data recovery option

All my world data, configuration files, and plugin data were permanently lost.

Lack of Professional Standards
A legitimate hosting company would never delete customer data without explicit permission and backup options. This violates basic data protection practices.

December 9, 2025
Unprompted review
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Rated 5 out of 5 stars

Great Machine

Great Machine
Working Panel
Reasonable Prices
Great Anti-DDoS
Friendly Staff
+ 1 Wael

September 24, 2021
Unprompted review

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