I had a demonstration of the Niagara back pad and hand unit with Michelle, and I was genuinely surprised by the difference I felt! As a 55-year-old menopausal woman and a nurse who has spent year... See more
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Review summary
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Reviews shaping this summary
We just had a follow up with Matt, a wealth of knowledge and experience with the product. Showed us how to get the most out of the mat and hand unit. Been using them but not to their full potentia... See more
Company replied
Michael and I brought a pad and a chair off of Tim after seeing Niagara at many of the shows and events around SA NSW and Victoria. Greg, Michael and Tim are some of the guys we meet up with and they... See more
Company replied
I have had a Niagara chair for over 10 years as has my daughter & my Mother! The results have been outstanding! eg. My mother had quite severe lymphoedema in her legs & after using the chair ( 2-3... See more
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Company details
Written by the company
At Niagara Medical Therapy, we are dedicated to enhancing the lives of Australians through our non-invasive therapeutic solutions. As a trusted leader in therapeutic medical equipment, our mission is to support people of all ages in managing pain, improving mobility, and assisting recovery, all from the comfort of their homes or care environments. Using its own Cycloid Vibration Therapy, Niagara Medical Therapy devices are designed to deliver gentle, rhythmic cycloidal massage therapy that stimulates circulation, reduces muscle tension, and helps manage a range of health conditions. Proudly serving Australians since 1969, Niagara devices have been successfully used by healthcare professionals, aged care providers, and individuals to create personalised therapy solutions that make a real difference. Whether it is supporting rehabilitation, aiding in pain management, or improving overall quality of life, Niagara Medical Therapy is committed to delivering proven, drug-free, and accessible care backed by decades of experience and clinical research.
Contact info
29 Resource Street, 4115, Parkinson, Australia
- 1800 777 042
- reception@niagara.com.au
- www.niagara.com.au
4.7
Excellent
93 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Michael Garner and Jaz Singh appeared…
Michael Garner and Jaz Singh appeared at the front door this pm and my husband and I were treated to Niagara care.
OMG how good did I feel after all the massaging, so much easier to stand to walk so much lighter carrying my huge legs around isn’t pleasant.
Thank you guys
November 12, 2026
Unprompted review
Reply from Niagara Therapy
What wonderful feedback! 💙 We're so pleased to hear you and your husband enjoyed your Niagara Therapy experience and that you felt such a positive difference afterwards. Michael and Jaz will love hearing your kind words. Thank you for sharing your experience with us!
Michael and Jas, top notch.
Michael and Jas gave a 30 minute talk to our menshed
members then followed up with home visits. I must say that their presentation was informative and professional
to say the least. Not an enquiry that they could not answer, these guys know their stuff
November 11, 2026
Unprompted review
Reply from Niagara Therapy
Thank you for your fantastic feedback! It's great to hear your Men's Shed members enjoyed learning about Niagara Therapy. We're proud to have knowledgeable representatives like Michael and Jas who take the time to explain our products and answer every question. We really appreciate the warm welcome and your kind recommendation! 💙
Found this amazing
Found this amazing. Had been one less than 30 seconds and it was easing the pain for my hip and leg.
Jarna was lovely and amazing. Explained everything extremely well.
November 11, 2026
Unprompted review
Reply from Niagara Therapy
What fantastic feedback! We're so pleased to hear you experienced such a positive difference during your Niagara Therapy demonstration. It's wonderful to know Jarna made the experience even better with her friendly approach and thorough explanations. Thank you for sharing! 💙
we have had some Niagra for few years…
we have had some Niagra for few years now and have found relief to crook back very helpful but should use it more. Chubba has given good advice each time he came we have been impressed with the general quqlity of the gear.
thank you,
rod stace
November 9, 2026
Unprompted review
Reply from Niagara Therapy
Thank you, Rod! It's wonderful to hear your Niagara equipment has been providing comfort over the years and that you're impressed with its quality. We also appreciate your kind words about Csaba and the ongoing advice he's provided. Here's to many more years of enjoying your Niagara Therapy! 💙
Best thing I’ve ever bought
I’ve had my Niagara Pad for 6 years and it’s still working fine.
I predominantly use it for circulation to my feet as I’m a Diabetic. I also use it for my back as I fell off a ladder and have ligament damage to my lower spine and soft tissue injuries.
Customer service is excellent and all company representatives are professional. Maryanne is my Consultant.
November 7, 2026
Unprompted review
Reply from Niagara Therapy
Six years and still going strong! 💙 It's fantastic to hear your Niagara Pad continues to be such a valued part of your daily routine. We're also pleased you've had such positive experiences with our team and Maryanne's ongoing support. Thank you for your loyalty and for sharing your experience with Niagara Therapy!
Helpful,informative
Helpful,informative, well trained, pleasant, not overly hard sell. Effects were interesting, I could see inprovment.
Alvin & wasim
November 6, 2026
Unprompted review
Reply from Niagara Therapy
Thank you for your feedback! We're pleased to hear you enjoyed your Niagara Therapy demonstration and noticed a positive difference. It's great to know Alvin and Wasim made the experience informative, comfortable and pressure-free. We appreciate you taking the time to share your experience! 💙
We recommend Niagara therapy
We purchased a pad and hand unit 3 years ago. My husband uses it every day to help with his back pain, sciatica, frozen shoulder and general muscle relaxation. Maryanne came today for a review of how we are using it. We are very impressed with the quality of the product.
November 5, 2026
Unprompted review
Reply from Niagara Therapy
Thank you for your wonderful recommendation! 💙 It's great to hear your Niagara Pad and Hand Unit are still being enjoyed after three years and have become part of your husband's daily routine. We're proud of the quality and longevity of our equipment, and it's lovely to know Maryanne continues to provide ongoing support. We truly appreciate your loyalty to Niagara Therapy!
I have had a Niagara massage chair…
I have had a Niagara massage chair since 2018 and have found it gives me really good relief with my back, hands and most other sore spots. I have severe scoliosis & the chair has made a huge improvement with my comfort. We were so pleased we also bought a massage bed which has made my sleeping pattern much better. It is lovely to doze off while being massaged. We also use it in the morning to get off to a good start. The hand held gadget is good for arthritis in hands, knees etc. I can thoroughly recommend all the products.
November 5, 2026
Unprompted review
Reply from Niagara Therapy
What a wonderful endorsement of Niagara Therapy! 💙 It's fantastic to hear your massage chair has been providing comfort since 2018 and that your bed and Hand Unit have become such valued parts of your daily routine. Knowing our equipment continues to make a positive difference to your comfort and wellbeing after so many years means a great deal to us. Thank you for your loyalty and recommendation!
I have had a chair for the past 7 years…
I have had a chair for the past 7 years for which I am eternally grateful, especially grateful to Chubba for his help. I am 82 years old and still growing strong. The client care is excellent over the past 7 years I have much improved in my health and am quite active for my age thanks to my chair. Glenys.
October 31, 2026
Unprompted review
Reply from Niagara Therapy
Glenys, what a pleasure to read your review! 💙 At 82 and still going strong, it's wonderful to hear your Niagara chair has been such a valued part of your life for seven years. We're equally pleased that Csaba and our Client Care team have continued to look after you so well. Thank you for your loyalty, and here's to many more active years ahead!
My wife Debbie and I were referred to…
My wife Debbie and I were referred to Niagara Therapy via a close friend. Steve came over in July 2026 to give us a demo and upon his recommendation we chose an Apollo Cloud R to relieve my career induced (military) aches and pains. The chair has been fantastic. Steve’s service has been very professional and we even referred him to the mother in law.
October 29, 2026
Unprompted review
Reply from Niagara Therapy
Thank you for sharing your experience! 💙 It's fantastic to hear that you and Debbie are enjoying your Apollo Cloud R and that it's providing welcome comfort after your years of military service. We're pleased Steve made the experience so positive with his professional advice and support. Recommending Niagara Therapy to family is a wonderful compliment, and we truly appreciate your trust!
Niagra review Michelle
We found Michelle extremely professional well presented and a lovely person to talk to we would have loved to have bought the Niagara Therapy equipment but found we had medical commitments at the same time.
So sadly we didn't go through with the Product but we wish Michelle all the very best in her accomplishment
With Niagara and we must add it was brilliant and so was Michelle displaying it to us
Kind Regards
Margarita and Phil
August 26, 2026
Unprompted review
Reply from Niagara Therapy
Thank you, Margarita and Phil, for your lovely feedback! 💙 We're so pleased you enjoyed experiencing Niagara Therapy and appreciated Michelle's professional and friendly approach. We completely understand that the timing wasn't right, and there's never any pressure. We'll be sure to pass your kind words on to Michelle. Wishing you both all the very best!
Very well presented and very thorough…
Very well presented and very thorough when explaining his products.
We were very impressed and the instant relief of pain during and after the demonstrations.
We travel regularly and the travel pad will make travelling easier, we are looking to purchase the hand unit in the new year.
October 14, 2026
Unprompted review
Reply from Niagara Therapy
Thank you for your wonderful feedback! 💙 It's great to hear you were impressed with your Niagara Therapy demonstration and experienced such positive results. We're excited that the Travel Pad will be joining you on your adventures and look forward to helping you explore the Hand Unit in the new year. Happy travels!
Steve came to visit me to give me…
Steve came to visit me to give me revision with my portable equipment. Upon his recommendation, I upgraded to a Apollo Cloud lift and recline chair to make the therapy easier to use everyday. I would rate Steve's service and knowledge at 10/10.
October 14, 2026
Unprompted review
Reply from Niagara Therapy
Thank you for your fantastic feedback! 💙 It's great to hear you've upgraded to the Apollo Cloud lift and recline chair to make enjoying your Niagara Therapy even easier each day. We're also thrilled Steve's knowledge and ongoing support earned a 10/10! Wishing you many years of comfort and enjoyment with your new chair.
I had a demonstration of the Niagara…
I had a demonstration of the Niagara back pad and hand unit with Michelle, and I was genuinely surprised by the difference I felt!
As a 55-year-old menopausal woman and a nurse who has spent years lifting patients, I’ve dealt with ongoing back pain and struggled with sleep. After trying the treatment, my back felt so much better, I could move more comfortably, and even my balance felt more stable.
I honestly wasn’t expecting to notice such a difference so quickly! Michelle was lovely, knowledgeable and made the whole experience enjoyable. I’m so glad I gave it a try!
October 9, 2026
Unprompted review
Reply from Niagara Therapy
Thank you so much for sharing your wonderful experience! We’re delighted to hear that your first introduction to Niagara Therapy exceeded your expectations and that you noticed such a positive difference during your demonstration.
It’s always rewarding to hear from customers who discover the benefits of incorporating Niagara Therapy into their wellbeing routine, especially those who have spent so many years caring for others.
A special thank you for recognising Michelle! Her knowledge, genuine care and passion for helping people experience the therapy firsthand are qualities we truly value. We’ll be sure to pass your lovely feedback on to her.
Thank you for giving Niagara Therapy a try and for sharing your experience! 💙
Michelle was an absolute pleasure to…
Michelle was an absolute pleasure to deal with and made the whole experience trouble free. I would recommend her to anyone wanting to buy a bed. Her follow up support is awesome and something you dont get this day and age
October 9, 2026
Unprompted review
Reply from Niagara Therapy
We’re delighted to hear you’ve had such a positive experience with Niagara and that our ongoing support has made a difference.
Michelle’s dedication to her customers is something we truly value, and we’ll be sure to pass your lovely words on to her. Thank you for your recommendation! 💙
I was amazed with the results of the…
I was amazed with the results of the test performed by Helen on my wife’s legs in just a few minutes using the Niagara Hand Unit. Very impressed .
October 8, 2026
Unprompted review
Reply from Niagara Therapy
Thank you for your fantastic feedback! We’re delighted to hear you were so impressed with the Niagara Hand Unit and your wife’s experience during the demonstration.
It’s wonderful to know Helen helped make such a positive first impression. We’ll be sure to pass your kind words on to her! 💙
Try it yourself
Michelle the beautiful lady that came to demonstrate the equipment was a delight.
There was no hard selling just a demonstration and I was able to try the hand held unit in my own home.
I felt the benefit immediately and decided not to go ahead with my hand surgery
I was given a six weeks cooling off period.
March 26, 2026
Unprompted review
Reply from Niagara Therapy
Thank you so much for sharing your experience! We’re delighted to hear you enjoyed trying Niagara Therapy in the comfort of your own home and had such a positive first impression. It’s wonderful to know Michelle made the demonstration informative, relaxed and pressure-free. We’ll be sure to pass your lovely feedback on to her! 💙
I cannot reccomend this chair and hand…
I cannot reccomend this chair and hand piece enough. The relief it has given me is unbelievable. I cant thank Mary-Ann enough for her help and patience in show me how to use all the features.
September 26, 2026
Unprompted review
Reply from Niagara Therapy
Thank you so much for your wonderful feedback! We’re delighted to hear how much you’re enjoying both your Niagara chair and handheld unit and that they’ve become such a valued part of your routine.
A special thank you for recognising Mary-Ann too. Taking the time to make sure our customers understand their equipment and feel confident using all its features is so important to us. We’ll be sure to pass your lovely words on to her.
Thank you for your fantastic recommendation and for choosing Niagara Therapy! 💙
Amir and Hayley came over and…
Amir and Hayley came over and demonstrated the equipment. They were amazing, knowledgeable, patient and there was absolutely no pressure from amir to buy anything. We felt amazing and have decided to get a chair and hand unit. Can’t wait to use it
September 25, 2026
Unprompted review
Wasim n Toby came to our home n showed…
Wasim n Toby came to our home n showed us the benefits of Niagara products, and we were impressed with their knowledge and presentation of all the products but unfortunately we are not in the position to purchase the equipment at this point in time.
Kind regards
Jeff n Jo
September 23, 2026
Unprompted review
Reply from Niagara Therapy
Thank you so much for your wonderful feedback! We’re delighted to hear you had such a positive experience with Niagara Therapy and enjoyed experiencing the equipment for yourselves. It’s exciting to know you’ve now chosen a Niagara chair and handheld unit, and we hope you love having the therapy available at home.
A special thank you for recognising Amir and Hayley. Their knowledge, patience and commitment to providing a comfortable, no-pressure experience are qualities we’re very proud of. We’ll be sure to pass your lovely words on to them both.
We hope you enjoy your new Niagara equipment! 💙
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