I’m a costumer in Nickis for many years, but recently i’m not happy with it. Unfortunately i’m not satisfied, and i think this time will be the last time that i order in this website. The previou... See more
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Already 4 days trying to call, with a standard voicemail. No answer on mails about a refund. highly unreliable.
Read the fine print! Good luck getting a prompt response. I finally did after 3 attempts over 2 weeks. Come on Nick, you’ve got it all. The GOAT! Disappointed that this “foundation” runs this w... See more
Always a good experience if you know exactly what size you need in each brand. To return something can be quite expensive and complicated if sending back from the US. I have been shopping here for man... See more
Company details
About NICKIS LPC GmbH
Written by the company
NICKIS.com: Premium Fashion für Kinder
Herzlich willkommen bei NICKIS.com, Ihrem Online-Shop für hochwertige Kinderbekleidung und Accessoires. Seit unserer Gründung haben wir es uns zur Aufgabe gemacht, die besten internationalen Modemarken für Kinder zu einem einfachen und angenehmen Einkaufserlebnis zu vereinen. Bei NICKIS.com finden Sie eine exquisite Auswahl an Kleidung, Schuhen und Accessoires für Babys, Kinder und Teenager.
Unser Sortiment umfasst renommierte Designerlabels wie Gucci, Burberry, Fendi, und viele mehr. Jedes Stück in unserem Angebot wird sorgfältig ausgewählt, um sicherzustellen, dass es den höchsten Qualitäts- und Stilstandards entspricht. Ob für den täglichen Gebrauch, besondere Anlässe oder als Geschenk – bei uns finden Sie stets das perfekte Outfit.
Bei NICKIS.com stehen unsere Kunden im Mittelpunkt. Wir bieten nicht nur eine erstklassige Produktauswahl, sondern auch einen ausgezeichneten Kundenservice. Unser engagiertes Team steht Ihnen jederzeit zur Verfügung, um Ihre Fragen zu beantworten und Sie bei Ihrem Einkauf zu unterstützen. Unser Ziel ist es, Ihnen ein unvergessliches Einkaufserlebnis zu bieten, das Sie immer wieder zu uns zurückkommen lässt.
Einkaufen bei NICKIS.com ist einfach und bequem. Unsere benutzerfreundliche Webseite ermöglicht es Ihnen, schnell und unkompliziert durch unser Sortiment zu stöbern und Ihre Lieblingsstücke zu finden. Mit flexiblen Zahlungsoptionen und einem zuverlässigen Lieferservice stellen wir sicher, dass Ihre Bestellung sicher und pünktlich bei Ihnen ankommt.
Erleben Sie die Welt der hochwertigen Kinderbekleidung bei NICKIS.com und lassen Sie sich von unserer exklusiven Auswahl inspirieren. Wir freuen uns darauf, Sie in unserem Online-Shop begrüßen zu dürfen und Ihnen die neuesten Trends und zeitlose Klassiker der Kindermode zu präsentieren.
NICKIS.com – Wo Mode für Kinder zu einem besonderen Erlebnis wird.
Contact info
Machtlfinger Str. 27, 81379, München, Germany
- +49802226969
- info@nickis.com
- www.nickis.com
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Replied to 31% of negative reviews
Typically replies within 1 week
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Already 4 days trying to call
Already 4 days trying to call, with a standard voicemail. No answer on mails about a refund. highly unreliable.
Read the fine print
Read the fine print!
Good luck getting a prompt response. I finally did after 3 attempts over 2 weeks. Come on Nick, you’ve got it all. The GOAT! Disappointed that this “foundation” runs this way…
Everything from delivery to customer…
Everything from delivery to customer service . Top💖!!
⭐ 1 STAR
⭐ 1 STAR — THE WORST CUSTOMER SERVICE EXPERIENCE
I am extremely disappointed and outraged by my experience with NICKIS.
My order, worth €275.43, never arrived. Despite sending countless emails and making repeated attempts to contact the company, I received no meaningful response, no proper explanation, and absolutely no satisfactory solution.
I was left chasing my own money for months, wasting an unacceptable amount of time and energy trying to resolve a problem that should never have happened in the first place.
In the end, I had to open a PayPal dispute on 3 September 2026. On 27 October 2026, PayPal closed the case in my favour and issued a full refund of €275.43.
A customer should NEVER have to fight this hard to recover money for an order that was never delivered.
The lack of communication, the complete absence of meaningful customer support, and the way this situation was handled are simply unacceptable. A company that takes customers’ money must also take responsibility when something goes wrong.
This experience has completely destroyed my trust in NICKIS. I would not recommend this company based on my experience, and I strongly advise other customers to think carefully before placing an order.
An absolutely unacceptable experience. I expected professionalism and accountability, but received neither.
I had to wait for more than a month and…
I had to wait for more than a month and write 3 or 4 letters to your staff in order to receive what I bought. This is outrageous for Europe!
Now I have a new order for about €400 paid last week and I still don’t have an email when I should be receiving it!!!
I’m a costumer in Nickis for many…
I’m a costumer in Nickis for many years, but recently i’m not happy with it. Unfortunately i’m not satisfied, and i think this time will be the last time that i order in this website.
The previous order was in June and I’ve received it two weeks ago partially.
And now my last order that I’ve ordered it last week still didn’t arrive!
The quality and prices are good , but delivery date is unexpected!
I haven't got my order
I haven't got my order, neither my money back! This is a scam company!
Great service
Amazing. International shipping and arrived in days. Packaged beautifully, well priced.
A Consistently Good Store to Shop.
Always a good experience if you know exactly what size you need in each brand. To return something can be quite expensive and complicated if sending back from the US. I have been shopping here for many years now. They carry quality products and have good sales. Shipping is always timely.
Great experience with shopping.
Hi, once of the pants dont fit.. are 2 small. But for me it had no value to send it back because if i pay for the return. I would only be refunded 11 euro. Maybe on the blue jeans you could add to t
Hi, once of the pants dont fit.. are 2 small. But for me it had no value to send it back because if i pay for the return. I would only be refunded 11 euro.
Maybe on the blue jeans you could add to the site that the fit would be smaller and the kids would need to buy a size larger.
Very disappointing experience
I am extremely disappointed with my experience with NICKIS.
I placed order on August 15, 2026, containing two pairs of shoes: Mayoral sandals and Fendi sandals.
NICKIS sent me a shipping confirmation for the Mayoral sandals only, with tracking number. Their own order page clearly shows that the Mayoral sandals were shipped on August 16.
The shipping confirmation also explicitly states that not all items were included in the shipment and that missing items would be shipped separately with a further shipping confirmation.
I never received any separate shipping confirmation for the Fendi sandals, and I never received the Fendi sandals.
I contacted customer service, and on August 20 I was told that the Fendi sandals had supposedly been shipped on August 16 using the exact same tracking number as the Mayoral sandals. This is inconsistent with NICKIS' own order and shipping documentation.
I have repeatedly contacted customer service and requested a refund for the undelivered Fendi sandals, but I am still waiting for my money and have not received a satisfactory resolution.
I would strongly recommend keeping all documentation and communication with NICKIS if you experience a similar issue.
Very disappointing customer service and handling of an undelivered €114 item.
A store to avoid
A store to avoid. Placing an order is quick and easy, but getting a refund is almost impossible. This was my last order from this store! It's impossible to reach them by phone, they don't respond to emails, and there's complete silence on WhatsApp and Instagram as well.
Very disappointing experience
Very disappointing experience. I returned my order, and NICKIS confirmed receipt of the return on 05.06.2026. Despite several follow-up emails and promises that the refund was being processed, I still have not received my money. Weeks have passed without any resolution. I cannot recommend this shop based on their after-sales service.
I have never received my order and no…
I have never received my order and no refund!!!!
If I could give zero stars I would have done it!
I didn’t receive my order 642757 and no…
I didn’t receive my order 642757 and no reply from customer’s service
They have received my returning but…
They have received my returning but never ever refound. They are ignoring emails and WhatsApp messages. It means they are cheating company.
No help at all from customer service
I have tried to call, send e-mails About my order Many times but never a reaction and still havent received part of my order.
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