Nimb Reviews 

143
•
TrustScore 3.5 out of 5

3.4

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3.4

Average

TrustScore 3.5 out of 5

143 reviews

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3.4

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(143)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Our stay at Nimb was nothing short of…

Our stay at Nimb was nothing short of exceptional.

What truly sets Nimb apart is not only its beautiful surroundings and luxurious rooms, but the genuine warmth, thoughtfulness, and attention to detail shown by every single member of the team.

After we checked in, we arrived at our room to discover that the staff had beautifully arranged our favourite afternoon refreshment on our private terrace. A table had been set with freshly brewed coffee and delicious homemade bread because they remembered that this was exactly how we had enjoyed spending our first afternoon during our stay a year ago. It was an incredibly thoughtful gesture that made us feel genuinely cared for and welcomed back.

Waiting inside the room was another wonderful surprise: a breathtaking bouquet of freshly picked flowers from the Tivoli Gardens, gathered just before our arrival. It was such a beautiful way of bringing the magic of the gardens into the room and created an unforgettable first impression. We were also welcomed with a personal handwritten note from the Hotel Director, which made us feel truly valued from the very first moment.

Everywhere you go, you are greeted with genuine smiles and warm hospitality. Every member of staff makes you feel seen, welcomed, and cared for. There is an atmosphere that is incredibly rare—you don’t simply feel like a guest; you feel as though you are part of the Nimb family.

The service is effortlessly personal, attentive without ever being intrusive, and delivered with the highest level of professionalism. Every interaction reflects a team that genuinely loves creating unforgettable experiences.

Nimb has perfected the art of combining world-class luxury with heartfelt hospitality. It is, without question, one of the finest hotels we have ever stayed at. You don’t just leave with wonderful memories—you leave feeling like you’ve found a place that truly feels like home. We are already looking forward to returning.

★★★★★

July 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Experience beyond the ordinary

I had the pleasure of trying the new brunch at Nimb today – and wow, I’m still blown away. The food is clearly made with passion and presented so beautifully it feels like eating art. Every detail, from the thoughtful menu to the outstanding service, was spot on.

A special shoutout to our server, Maya, who guided us with warmth and professionalism – she truly elevated the whole experience.

April 6, 2025
Unprompted review
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Reply from Nimb

Dear Rikke,

Thank you for sharing your experience - that means a lot to us :)
We are thrilled to hear that you enjoyed your visit and we hope to be able to welcome you back at Nimb soon.

We wish you a wonderful day.
All the best,
Nimb

Rated 5 out of 5 stars

The ambiance in the hall was delightful, with pleasant music and a cheerful atmosphere.

Today, my mother and I had the pleasure of experiencing afternoon tea at Nimb. We arrived at 12:00 and were warmly welcomed by the staff. Our server, who was an excellent communicator, seated us by the fireplace.

Based on our server's recommendation, we tried the special flower vanilla tea paired with the salted part of the menu. The tea was exquisite, and the food was simply delightful.

The ambiance in the hall was delightful, with pleasant music and a cheerful atmosphere.

When the second round of sweets arrived, I must admit that I am not typically a fan of overly sweet desserts. However, I found the cakes to be surprisingly delicious. While some were slightly sweeter than my personal preference, they complemented the recommended tea perfectly.

Overall, our experience at Nimb was exceptional. The food was delectable, the service was impeccable, and the atmosphere was charming. We extend our sincere gratitude to the staff at Nimb for their exceptional hospitality and attention to detail.

April 18, 2024
Unprompted review
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Reply from Nimb

Dear Sarah,

Thank you very much for taking the time to share your experience, that means a lot to us.
We always strive to give our guests a very special experience when they visit Nimb, and we are thrilled to hear that your visit was exceptional. I will pass on your comments to the staff as well, they will be happy to hear this.

We will look forward to seeing you at Nimb again in the future.

All the best,
Nimb

Rated 1 out of 5 stars

What was supposed to be a joyous…

What was supposed to be a joyous occasion ended up being a very sad and uncomfortable experience for all the attendees at a wedding party at Nimb.

How can Nimb seriously deny their responsibilty for an experience, that resulted in diarhea, vomiting and fever for all the dining guests at the party, and not offer a complete refund? Several guests had to enter electrolyte treatment to avoid severe dehydration and had to call in sick for work. Last but not least the bride and groom had to postpone their honeymoon, which was a gift from the guests.

All dishes and drinks were served individually for each guest and handled by the staff. As such, it is even more concerning that Nimb are willing to deny their responsibility for the incident.
The response from the Danish food control, concluded that missing hand washing after being at the toilet were the problem.
Again, all dishes and drinks were served individually for each guest and handled by the staff. So it can only be the staff, spreading the virus.

We can certainly not reccommend that anybody chooses Nimb for a similar occasion, as it can have serious health implications. We hope that this review can raise awareness and help you consider whether or not you plan to dine at Nimb.

Once again!!!!!
The Danish food Control conclude that missing hand washing after being at the toilet were the problem.
SO please Nimb !!!!! answer that.
I have the original mail from the Danish food control:

Kære Henrik

Tak for din mail. Norovirus er ikke en luftbåren virus, men smitter udelukkende via fækal-oral rute, dvs. via viruspartikler, som udskilles i afføringen hos den smittede. Som tidligere nævnt, så har Norovirus en meget lav infektionsdosis hvilket betyder, at hvis man er syg og ikke er overordentlig omhyggeligt med håndhygiejnen, så kan man meget let smitte andre mennesker i forbindelse med spisning eller ex. ved brug af samme toiletforhold. Derfor vil man heller ikke forvente at mennesker man blot har krammet vil blive smittet.

Vi kan desuden oplyse, at vi fortsat ikke har modtaget andre henvendelser og betragter sagen som afsluttet.

Hvis du ikke er tilfreds med Fødevarestyrelsens opfølgning, kan du rette henvendelse til én af 3 nedenstående forbrugerorganisationer, som kan påklage Fødevarestyrelsens håndtering til Miljø- og Fødevareklagenævnet. Denne klage skal være indgivet til Fødevarestyrelsen inden for 4 uger fra modtagelsen af denne meddelelse.
De tre forbrugerorganisationer er:
Forbrugerrådet Tænk
Landsorganisationen Grøn Hverdag og
NOAH.
Anvendelse af personoplysninger
Fødevarestyrelsen har anvendt oplysninger om dig til brug for sagsbehandlingen. Du kan læse om Fødevarestyrelsens persondatapolitik
Hvis du har spørgsmål, er du velkommen til at kontakte os.


Venlig hilsen


Line L. Hansen
Sygdomsvagt/Tilsynsførende, Cand.scient | Fødevareafdeling København

Ministeriet for Fødevarer, Landbrug og Fiskeri
Fødevarestyrelsen l Stationsparken 31-33 l 2600 Glostrup l Tlf. +45 72 27 69 00 l
image003.png

Fødevarestyrelsen kan anvende personoplysninger til brug for sagsbehandlingen, bl.a. oplysninger om navn og adresse. Retsgrundlaget for vores behandling af dine personoplysninger følger af den til enhver tid gældende fødevare-, veterinær- og foderstoflovgivning, databeskyttelsesforordningen og databeskyttelsesloven. Læs mere i Fødevarestyrelsens Persondatapolitik.

March 2, 2023
Unprompted review
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Reply from Nimb

Kære Henrik

Vi vil også gerne her på Trustpilot beklage din oplevelse af jeres aften hos os, som vi løbende har haft en dialog med dig om. Vi vil samtidigt gerne opsummere, hvad vi også tidligere har talt med dig om.

Når vi konstaterer, at en gæst melder om mistanke om madforgiftning, følger vi vores procedurer og undersøger sagen til bunds sammen med Fødevarestyrelsen. Her har man ikke kunne konstatere at smitten skulle være opstået hos Nimb. Vi har desuden undersøgt, om andre har oplevet noget lignende, hvilket ikke er tilfældet, hverken dem der fik østers, eller som du nævner, tallerkenanrettet mad.

Vi takker dig endnu engang for at dele din oplevelse med os.

De bedste hilsner,
Nimb

_________________


Dear Henrik,

Thank you for sharing your experience with us, that we have also received directly at Nimb.

First, we do our very best to ensure that our guests enjoy their visit – especially at a wedding. We therefore sincerely regret that your day of celebration ended the way it did and are sorry for the trouble this has caused.

We have strict food safety rules, that needs to be followed. If there is an incident in which a guest develops an illness after a visit at one of our restaurants, we must report this, and a detailed investigation takes place. From the very day we received your account of events, we have therefore reported the incident to the Danish Veterinary and Food Administration and followed all procedures. However, the Danish Veterinary and Food Administration have assessed, that it has not been an illness caused by the food at Nimb. In addition, no other cases have been reported at Nimb Brasserie.

We thank you once more for reaching out to us and we have processed the complaint directly with you.

Kind regards,
Nimb

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