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Rated 1 out of 5 stars

BRING BACK THE ORIGINAL NIVEA COCONUT & MONOI OIL LOTION - You have ruined the nicest cream !!!! Lost 4 customers over here - it doesn’t even smell like coconut anymore and you just end u... See more

Rated 1 out of 5 stars

What a disappointment that you have pandered to left wing woke bullies. They’ve hidden behind a clever slogan of stop funding hate whilst peddling hate themselves. You’ve lost my custom until you stop... See more

Rated 1 out of 5 stars

I have used Nivea Soft Cream on my face daily for decades. For the modest price, it used to be absolutely fantastic. In fact, it outperformed creams that cost five times the price because it abs... See more

Rated 1 out of 5 stars

I am absolutely disgusted at Nivea siding with left wing extremist groups in boycotting GB News. You are in the business of selling beauty products - no one is interested in your warped political vie... See more

2.0

Poor

TrustScore 2 out of 5

35 reviews

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2.0

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(35)

5 reviews in the last 12 months

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Rated 1 out of 5 stars

BRING BACK THE ORIGINAL NIVEA COCONUT &…

BRING BACK THE ORIGINAL NIVEA COCONUT & MONOI OIL LOTION -
You have ruined the nicest cream !!!!

Lost 4 customers over here - it doesn’t even smell like coconut anymore and you just end up with a load of white sitting on the skin and it doesn’t even absorb and when it does I may as well not have bothered rubbing it on my skin in the first place!!! Beyond disappointing!!!

Won’t be buying from Nivea again, this product clearly hasn’t been tried and tested or if it has and it was agreed the new formula was good enough for the shelves, that person/s need to be fired quite frankly as they have hugely failed!!

I hope the quantities bought also considerably drop, so you change this back!

What a disaster!

August 8, 2026
Unprompted review
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Rated 1 out of 5 stars

A Decades-Long Loyal Customer Ruined by the Terrible New Formula

I have used Nivea Soft Cream on my face daily for decades. For the modest price, it used to be absolutely fantastic. In fact, it outperformed creams that cost five times the price because it absorbed instantly and left a beautiful, non-greasy finish.

Unfortunately, Nivea has recently changed the formulation to make it vegan, and the result is a total disaster. The cream no longer absorbs into the skin. Instead, it sits heavily on the face, leaving behind a sticky, greasy, and incredibly uncomfortable film.

I understand the desire to update ingredients, but completely ruining the texture that made Nivea Soft legendary has alienated your most loyal customers. I am incredibly disappointed.

Please bring back the original formulation—even if you have to sell it as a "Classic" variant—because this new version is completely unusable for those of us who loved the original.

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

Sunburnt

My husband was sunburnt as a result of using Nivea Sun Protect & Moisture and he used factor 50. The texture of the product is watery and runny. Do Not Buy- it is a health hazard!

April 21, 2026
Unprompted review
Rated 1 out of 5 stars

Allergic reactions mean ill use Nivea no more

I have used Nivea my adult life (currently in my 40s). In my late teens and 20s I’ve used various branded hair colours, multiple branded make ups and products and I have never experienced allergic reactions to any product. I tried Nivea dark spot corrector and came out in a rash, my face become swollen, my cheeks were raging on fire and itchy, I got steroid cream from my gp to make it better which took about a week.

While on holiday, I found in my bag Nivea anti dark spots sun protection. I did pause and think do I, don’t I but it’s a different product and that was a foolish mistake! Now sitting here, swollen face, itching, rash on my neck. For me, that’s it, I’m done with Nivea products.

All I would say is particularly if you are going to use any of the dark spot range, do that patch test and wait 24 hours!

August 1, 2025
Unprompted review
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Rated 5 out of 5 stars

A little goes a long way!!

I am 83 years old and I neglected my skin on my face for a while,it became very dry,I tried every product on the market from ridiculously expensive to cheap as chips.I had about given up when I saw the advert for Nivea on the tv.Why not?I thought,it was the best decision I had ever made!within a few days I noticed a difference then my granddaughter gave me a kiss and said "Nan your skin is so soft"Now I use it every day it's reasonably priced and a little goes a long way!I recommend Nivea soft to anyone that has dry skin!

May 13, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing product

Amazing product - soft, glowy skin!

I was recently sent a sample of Nivea's Soft Moisturising Cream and I LOVE it so much. I don't often get excited over anything skincare but this product is amazing - makes my skin feel so much softer than other moisturisers I've tried, looks glowy and it smells gorgeous. Also lasts a long time - my sample said 7 days but a tiny amount goes a long way & will definitely last me a few weeks! thank you Nivea

April 16, 2025
Unprompted review
Rated 1 out of 5 stars

Nivea men anti-age…

Recently bought Nivea men anti-age power moisturizer but I am not happy with it at all. The cream stays on your skin,not moisturizers at all and does not get absorbed into skin. It easily comes up with ribbing with finger. I paid around £24 in Boots.

January 4, 2025
Unprompted review
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Rated 1 out of 5 stars

Complaints Ignored

Contacted them through social media 2 months ago with a complaint about their shaving foam dispenser. Sent them a reminder a month later and was told it had been passed on to the relevant Dept for their attention. Just wrote yet again for a response but am not holding my breath any more.

July 27, 2023
Unprompted review
Rated 1 out of 5 stars

Hand cream Beeswax

This review is intended only the subject line product.

After the long UK summer, we had the snap cold. Shortly, my hands had several and very painful cracks on the top. I had to go to a well known convenience store and found only the overpriced product mentioned above.

After 1 week of daily application, I realized that Nivea is taking a ride on the customers because the cracks on my skin kept growing and still causing pain.

Then, I finally understood the old way is always better, I went to a pharmacy and bought the old fashioned Nivea hand cream, the one in the blue and flat packaging and after 2 days of applications almost all the cracks have vanished and pain stopped in one day only.

Needless to say the latter product, on top of being far more efficient, costs also half price of the Beeswax one.

Regards

November 2, 2022
Unprompted review
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Rated 1 out of 5 stars

Think they're trying to run their electronic site via a steam engine......

Just been on their website and to be honest it's got to be the worst online site I think I've ever been on.
Constantly sticking and crashing. I've got better thing to do then wait for this site to catch up to the present time, think it's still trying to exhaust via a steam engine.
Don't think I'll be using any nivea products soon. Much better sites out there.

NIVEA...... HELLO AND GOODBYE.

September 6, 2022
Unprompted review
Rated 5 out of 5 stars

31st August 2022

31st August 2022
Congratulations Nivea!
On your Extra gentle eye makeup remover! It was gentle and removed make up far better than the Gentle one also liked the new bottle. Was very impressed how it lifted make up (concealer eye liner mascara) so thoroughly and so easily. Thank you I am hooked!

August 31, 2022
Unprompted review
Rated 1 out of 5 stars

Got a terrible rash

Got a terrible rash from using nivea for men. Probably something to do with the fact they sponsor Liverpool FC, which I'm actually allergic too.

May 18, 2022
Unprompted review
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Rated 1 out of 5 stars

I am absolutely disgusted at Nivea…

I am absolutely disgusted at Nivea siding with left wing extremist groups in boycotting GB News. You are in the business of selling beauty products - no one is interested in your warped political views! Go Woke, Go Broke. I will never buy any of your products again.

June 18, 2021
Unprompted review

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