Norm Invest Reviews 1,214

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I was introduced by a friend and started investment in May 2022 with my annual bonus money. throughout, the way the money has been invested has been transparent and the portfolio was optimized fo... See more

Company replied

Rated 5 out of 5 stars

The guys at Nord Investment are very helpful and nice. Even if the investment app for now is only in Danish, they changed their email communications to English to accommodate my needs. They also offer... See more

Company replied

Rated 5 out of 5 stars

It is a very uncomplicated way to invest money. The app is very nice to navigate, and you can easily see how your portfolio is set up. Customer service is very friendly and competent, and they answ... See more

Company replied

Rated 5 out of 5 stars

I have been investing with Nord Investments for 2 years now and I couldn't be happier with the service they provide. They are also quick to help me every time I call or message them regarding my portf... See more

Company replied

Company details

  1. Investment Service
  2. Asset Manager Service
  3. Fund Management Company

Written by the company

Norm Invest er den nemmeste måde at investere. Få en gratis investeringsplan på norminvest.com


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Super service og med de lave fee's er…

Super service og med de lave fee's er det win win

March 31, 2025
Unprompted review
Norm Invest logo

Reply from Norm Invest

Hej Hanne

Tusinde tak for ros af vores service og vores investeringsløsnings lave omkostninger.

Med venlig hilsen
Team Norm Invest

Rated 5 out of 5 stars

Great customer service - safe investments

I was introduced by a friend and started investment in May 2022 with my annual bonus money.
throughout, the way the money has been invested has been transparent and the portfolio was optimized for growth based on my chosen risk profile.

I have now liquidated only due to relocation outside Denmark. With 37% growth in 2.5 years, I am highly satisfied with NORM (formerly known as NORD Invest).

January 16, 2025
Unprompted review
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Reply from Norm Invest

Thanks a lot for your review. It is very appreciated.

Best regards
Team Norm Invest

Rated 5 out of 5 stars

So far only positive experience

So far only positive experience - easy to use, easy to communicate, easy to work with.

August 27, 2024
Unprompted review
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Reply from Norm Invest

Dear Vincentas

Thanks a lot for your review. We are glad to hear that you have only had a positive experience with us.

Best regards
Team Norm Invest

Rated 5 out of 5 stars

Brilliant customer service

Super customer support! Service has always been super helpful, fast and friendly. Easy and intuitive app, with great guidance.

July 12, 2024
Unprompted review
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Reply from Norm Invest

Dear Melanie

Thanks a lot for your review. We are glad to hear that you find our solution (and support) brilliant.

Best regards
Team Norm Invest

Rated 5 out of 5 stars

Happy Norm User!

January 18, 2024
Unprompted review
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Reply from Norm Invest

Hej!

Det er vi rigtigt glade for at høre du er.

Med venlig hilsen
Team Norm Invest

Rated 5 out of 5 stars

Let at investere og god support

Det er let at investere og har man brug for hjælp så er support hurtige og gode til ar svare

January 18, 2024
Unprompted review
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Reply from Norm Invest

Hej Mathias

Tusinde tak for din ros af vores produkt og support. Det sætter vi stor pris på.

Med venlig hilsen
Team Norm Invest

Rated 5 out of 5 stars

Review

Let at investere

December 10, 2023
Unprompted review
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Reply from Norm Invest

Hej Pierre

Hvor er vi glade for din anmeldelse af vores løsning. Mange tak for den.

Med venlig hilsen
Team Norm Invest

Rated 5 out of 5 stars

Excelent customer service

I just started my investment with NORD and got personalized help to answer all my questions.

September 15, 2023
Unprompted review
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Reply from Norm Invest

Hi Florencia

Thanks a lot for your review and for calling our Customer Service "Excellent".

Best regards
Team NORD

Rated 5 out of 5 stars

Superb customer service

Excellent and user-friendly online platform and superb customer service

June 13, 2023
Unprompted review
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Reply from Norm Invest

Hi Diego

Thanks a lot for your review and we are so glad to hear that you are very satisfied with our customer service. We are glad to have you as a customer.

Best regards
Team NORD

Rated 5 out of 5 stars

Simple and straight forward investment product

It is a very uncomplicated way to invest money. The app is very nice to navigate, and you can easily see how your portfolio is set up.

Customer service is very friendly and competent, and they answer within a few hours.

January 22, 2023
Unprompted review
Norm Invest logo

Reply from Norm Invest

Dear Peter

Thanks a lot for your review! It is very much appreciated.

Best regards
Team NORD

Rated 5 out of 5 stars

Reliable, Good Customer Service, Professionals

I have been investing with Nord Investments for 2 years now and I couldn't be happier with the service they provide. They are also quick to help me every time I call or message them regarding my portfolio.

November 10, 2022
Unprompted review
Norm Invest logo

Reply from Norm Invest

Dear Claudia

Thanks a lot for your review and the satisfaction about our services.

Best regards
Team NORD

Rated 4 out of 5 stars

Completely not what I expected

It is completely not what I expected. Alright, you might think times are not good right now for investments, markets go up and down, there is risk etc. I agree, I get all that. BUT isn't the whole point to let your money be invested by something NORD because they should be more clever than the rest of the herd?? They send some calming messages like "keep in mind that this is only temporary, remember about long term goal". Well if all you can do is make money when times are good and lose money when times are bad then pfft I can do that myself without any stock market experience! I set up an almost lowest risk portfolio and in three weeks they lost almost 7%. That's insane. I never expected that to be this quick and yes I expected there may be a loss, but come on, on lowest risk I expected 1-2%, not 7! And maybe after like a year and not in three weeks... You read this and go "yeah he invested and lost so he's bitter now, but that's the risk buddy". I am aware of that, but still I will stubbornly think that NORD should be smarter and capable to go against the odds, because otherwise what is the point of trusting them if they can do same as you who is not a stock broker or whatever. If anything they may be marketing experts, but that's not what I was hoping for.

We had a chat and now I understand more. I was right to say that it wasn't what I expected, but I was wrong to have these type of expectation in the first place. What I imagined is simply not what NORD is doing. They are following the market, so if it goes down or up, so does your portfolio. However, they explain it is the best strategy in the long run. So, eventually my portfolio may go back up, but still it caught me off guard to lose 8% in one month on very low risk investment.
I keep the original review above so you can kind of get the full picture of what I think about my experience.

September 19, 2022
Unprompted review
Norm Invest logo

Reply from Norm Invest

Hi Xmefjux

Thanks for your review. We cannot see that you are an active customer (or former customer) at NORD.investments. Therefore we are not able to investigate your case and give you an adequate answer.

Best regards
Team NORD

Rated 5 out of 5 stars

Fantastisk kundeservice

Fantastisk kundeservice, som altid - down to earth, efficient, and one gets the feeling that Nord.investment has one's back.

September 5, 2022
Unprompted review
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Reply from Norm Invest

Hej Carla

Vi er utroligt glade for, at du synes vores kundeservice er fantastisk. Vi er også rigtigt glade for at have dig som kunde.

Bedste hilsener
Team NORD

Rated 5 out of 5 stars

Investment that just works

App could be in English, but other than that just works. It is the first investment company, that I have got proactive customer contact.

April 4, 2022
Unprompted review
Norm Invest logo

Reply from Norm Invest

Hi Vitas

Thank you for your review. We are happy to read, that you are satisfied with our support. Even though our app is in Danish.
Never hesitate to reach out, and we will assist you.

All the best
Mette
NORD.investments

Rated 5 out of 5 stars

Nord Investments kan anbefales!

Nord Investments er et godt sted at investere, og supporten er helt i top!

December 10, 2021
Unprompted review
Norm Invest logo

Reply from Norm Invest

Hej Ivan

Tusinde tak for anmeldelse af os og vores kundeservice.

Det er vi virkelig glade for.

Med venlig hilsen
Mette
NORD.investments

Rated 4 out of 5 stars

very swift

very swift, very efficient.

October 25, 2021
Unprompted review
Norm Invest logo

Reply from Norm Invest

Hi Christian

Thank you so much!

Best regards
Mette
NORD.investments

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