Nordic Green Energy Sverige Reviews 

In 2024 we got tricked on the phone (of elhjälpen) into a new contract for electricity to Nordic green energy.
Elhjälpen called us and told us that we are paying to much for electricity and that they can help us to safe some money.
At the end, we signed a contract with his BandID which is now with Nordic green energy for 5 years and is way more expensive as what we have paid to Energy company before.
I need to say that almost or more that 30.000 SEK per month just for electricity is eating us and our small company up.

Of course we tried to withdraw the contract, they said as company, there is no possibility for that.
Contacted both (elhjälpen and Switch Nordic Green, ABSOLUTELY NO HELP).

Would NEVER recommend Nordic Green as their methods to get new customers are maybe legal but really shady.

I have had the worst experience ever with Switch Nordic and today I tried to cancel my contract with them only to discover I had a binding period till August 2027. I am shocked and have no idea how this is possible since I had been using them since 2022 so I am pretty sure my binding period is long over but Switch Nordic has somehow extended this without my consent (I have read multiple reports of them doing this). They have written on their site that cancellation will attract a fee. This is the worst energy company I have ever had to deal with since my almost 2 decades of living in Sweden. Avoid them like a plague.
PS: This last experience started since mid/late August and is currently ongoing. One of the customer reps even hung up on me because I refused to be gaslighted by her.

I have had the worst experience ever with Switch Nordic and today I tried to cancel my contract with them only to discover I had a binding period till August 2027. I am shocked and have no idea how this is possible since I had been using them since 2022 so I am pretty sure my binding period is long over but Switch Nordic has somehow extended this without my consent (I have read multiple reports of them doing this). They have written on their site that cancellation will attract a fee. This is the worst energy company I have ever had to deal with since my almost 2 decades of living in Sweden. Avoid them like a plague.
PS: This last experience started since mid/late August and is currently ongoing. One of the customer reps even hung up on me because I refused to be gaslighted by her.

Company targets people who are new in Sweden, who do not understand the terms or the language and scare and deceit them into signing horrible and super expensive fixed contracts for their newly established companies, sending them off to the worst possible start. I have had a few of these clients, They are told that they will save money when their bill actually increased by 100%. This is nothing but fraud.

The seller lured us into signing a contract omitting important aspects about company conditions that are not even stated in the contract, meaning it is not only the seller fault, it is the company as a whole that is not trustworthy. They may be cheaper on paper but we ended up with huge bills because of the lack of transparency and hidden clauses. Will never sign anything with them again.

Quick, prompt and precise response.

They tricked me into signing

The customer support is a joke. Though I was first in line, according to the televoice, I didn't get through in 20 minutes. I called because they didn't respond to my mail sent 12 days ago.

I feel scammed, I thought I hade cancelled my contract a long time ago with help of another company. I just recently realized I am customer with them when I wanted to switch to another company (Greenely).

I had forgotten I was customer with Nordic Green Energy because I thought the contract had been succesfully cancelled.

Why do I have to give them a star? I don’t even believe I signed with them. I sent them an email saying I want to terminate the contract. I would never sign a 5 year contract as I’m moving! How can this be allowed to happen? Something needs to be done!!!!

The can't send his invoice and the fix a big problem for me today.
I first I will cancel my contract with theose are and second. They must pay for me because my rasturang was close today and allot of my metaril like meat like theose thing that need frez and fresh They all destroyed.

Liars cheaters scammers don’t listen to them or their sales person. They are liars their Sales man came to my apartment and told me our electricity is cheap and your bill will not be more than 100 kr and you can finished your contract with us any time you want but now they said you can not stop before 5 years. So be careful don’t trust them don’t listen to the scammers.

This company isn’t even worth one star. If I could leave it blank I would. The sales people have an aggressive sales style and are very indirect with the information that they give. They sound like they want to give you a better deal from the electrical company that you already have. When I gave her a chance to confess that this wasn’t the case she couldn’t give a straight forward honest answer. When I told her I felt fooled (even though I didn’t sign up for anything) she didn’t even apologize about making me feel that way. She said they where cheaper but they are not when I compared the prices. And they can’t send you any info on prices on email so that’s just untrustworthy. Rude, scamming, dirty, aggressive and deceiving sales person and company. Yuck!!

Tacktacktack

3d day they try to call, answer and they present them selves and directly asks for my name.
I tell them I'm not interested and hangs up (which they are required by Konsumentverkets rules to respect)
He calls back directly and tells me that the price will be changed to a fixed price in 3 months. This is something that I object to and say that I have no interest in and explains which rules he are breaking.

I again say I'm not interested but he claims that I misunderstand and that my price _will_ change.
At this point it has become fraud.

I ask which company he calls from and he says Nordic Green, I then ask if he is employed there, which he is not, so this is also a lie.

There is more incorrect and almost illegal handling from this sales person before I just hang up. (making clear 4-5 times that I'm not intrested)

After calling Nordic Green they promised me that kundombudsmannen should call me back - no such call yet, and they here ask me to contact them YOU HAVE MY NUMBER, CALL ME!

Sales organization has a clear strategy of trying to deceit what they are actually selling. Of course I understand that they try to get me to sign a very long
electricity contract, but they are talking about replacing Ellevio (the owner of the net) which is something they cannot do, obviously. They also try to press a sense of urgency talking about all my neighbours having signed up, and I don't want to miss this chance etc. This is of course completely irrelevant and probably not even true.
Sad thing is that some people might not be able to see through their "fulsälj", as we say in Sweden, and end up in a costly contract for years to come.

So my strong recomendation, if you get a call from Nordic Green Energy, just hang up.

These guys call once every two weeks to try me to change my supplier. I always tell them I'm happy with my current electricity supplier, that's when their weak tactics come in. We have an estimated lower price, we know this can be cheaper. Notice the "estimated" and "this can be" rhetoric. They don't know anything about me or my current supplier or price. This is a full on scam, trying to tie you into a 5-year contract, with pushy sales people, most likely working on a commission based pay.

In the end I always pause and wait til they quiet down, then tell them to have a great day, goodbye.

I wish I could get them to stop calling me.

Total scam, waist of time and money