This is my 4th leather wallet from Noreve. Superb wallet, the quality is top class, I chose a pebbled finish which apart from the Saffiano leather, is the second best as far as I'm concerned. I chose... See more
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Review summary
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Reviews shaping this summary
For all my phones (6 phones now) I have had a noreve cases and they have been amazing, long lasting cases. The leather has been very durable and very comfortable in the hand. The order times can be a... See more
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I purchased this handmade leather Apple iPhone 17 cover as a gift, and it exceeded my expectations. The purple color is absolutely lovely—rich and elegant without being over the top. Since it was a cu... See more
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Noreve is one of the best providers of luxury leather goods. Their level of expertise and skill is second to none. The choice of leathers and customisation options is also one of the highlights of the... See more
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Company details
- Leather Goods Store
- also in
- Cell Phone Accessory Store
- Computer Accessories Store
- Computer and Accessories Store
- Fashion Accessories Store
- Furniture Accessories Supplier
Written by the company
Noreve - Haute Couture for Accessories - from Saint-Tropez is a pioneer brand of luxury cases for mobile devices and small leather goods. Entire collection is created in the best materials - Unique design and "tropézien chic" spirit - Handcrafted and custom made items - Genuine High-end leather - Luxury Finish - Elegant Design - Customized models in more than 150 colors and 10 ranges.
Contact info
52 avenue du Général Leclerc, 83990, Saint-Tropez, France
- +33 (0)4 94 97 37 84
- info@noreve.com
- www.noreve.com
4.2
Great
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Disappointing on delivery and quality
Unfortunately, this order fell short on both delivery and product quality.
The case arrived roughly 17 days later than the delivery date given at checkout. I was not told about the delay at any point. I only found out because I contacted the seller myself to ask about the order, and that is when the delay was confirmed. Had the delivery timeframe been accurate, or had I been told about the delay up front, I would not have placed the order. Clear and proactive communication should be standard, especially when an order is running this late.
The product itself was also a letdown. Given the premium price, I expected a well-made, durable case. Instead, it feels cheaply made and does not justify the cost. It simply isn't good enough for daily use, so I've gone back to my previous case and this one is sitting unused in a drawer.
Overall, I can't recommend this product or seller based on my experience.
Edit and reply to your response:
I understand it was manufactured to the specifications i asked for, but this doesnt rule out the end product quality. In-fact i asked a few people how much do you think this case is worth and every one of them said considerably less than what was paid. One of them assumed I purchased it off amzon at 10% of the purchase price. That speaks for itself.
October 29, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Hello,
My name is Julien, and I am the After-Sales Service Manager at Maison Noreve.
I am contacting you following your review to provide some clarification regarding your order.
First of all, I must say that we are rather surprised by your comments regarding the quality of the case. Your case was custom-made specifically according to your selections and at your request. All our cases undergo quality checks before shipment to ensure that they meet our quality standards.
Regarding the delivery time, I fully understand your disappointment and acknowledge that the delay may have caused frustration. We always do our utmost to meet the estimated delivery times. However, our traditional manufacturing process and production constraints can occasionally result in delays.
I would also like to emphasize that our company takes great pride in the work of its skilled craftsmen and employees, who dedicate their expertise and know-how to producing each individual item.
Finally, after reviewing your other Trustpilot reviews, we noticed that 5 out of your 8 published reviews give a one-star rating. Of course, we fully respect your right to share your opinions and experiences. Nevertheless, we regret that your feedback is consistently so severe towards professionals who work hard every day to deliver quality craftsmanship.
We naturally remain available to discuss your experience constructively and to better understand what specifically did not meet your expectations regarding your case.
Kind regards,
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Continually delayed despatch and disrespectful to my intelligence
Order was placed on 15 September 2026. Contact was made with them at the beginning of October to obtain an update on despatch. They replied on 2 October advising their craftsman required a little extra time than the two days originally required to finalise the production.
The estimated despatch time is now 04 November some 31 days from the time they were working on my case. They have changed the despatch date 5 times from the order date. Numerous emails, and there have been many, received trying to justify the delays have been disrespectful to my intelligence. For example today’s email says the email of 2 October contained typing errors relating to the fact the craftsman had started work on my case. To put in perspective the so called typing error is a five line paragraph. Make of that what you will. Sorry but I wouldn’t recommend them.
October 21, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Dear Sir,
I have taken note of your message and the various exchanges that have taken place since your order was confirmed. I understand that the successive postponements of the dispatch date may have caused confusion and disappointment.
However, I would like to clarify an important point regarding the delivery times stated on our website. At Noreve, a 24-hour delivery time applies to items available in stock. For made-to-order items, the estimated delivery time is 10 to 12 working days, as indicated when the order was confirmed. I cannot therefore find any mention of the two days you refer to in our standard delivery times.
We are committed to transparency in our communications. The various messages we have sent you were intended to keep you informed of the progress of your order, not to downplay your wait. We are currently experiencing a high volume of orders, which is placing a significant strain on our artisanal operation and is unfortunately resulting in longer delivery times than usual.
I understand that these explanations may seem insufficient to you given your experience. Nevertheless, I would like to emphasise that the delay in no way compromises the high standards we set for the quality of our creations. At Noreve, we strive every day to resist industrialisation in order to preserve our artisanal expertise, meticulous finishes and the unique character of each piece.
We have had the opportunity to speak on several occasions, and I sincerely regret that this delay has undermined your trust. I do, however, hope that, when you receive your case, the quality of its craftsmanship, the attention to detail and its elegance will allow you to view this experience in a different light.
Finally, I would like to assure you that discerning customers who value quality, such as yourself, help to keep this craftsmanship alive and enable our artisans to continue practising their craft in accordance with its highest standards.
Yours faithfully,
Noreve Saint-Tropez Customer Service
This is my 4th leather wallet from…
This is my 4th leather wallet from Noreve. Superb wallet, the quality is top class, I chose a pebbled finish which apart from the Saffiano leather, is the second best as far as I'm concerned. I chose the colour 'Lie du Vin' which compliments my burgundy Iphone 18.
October 20, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Hello,
We would like to thank you sincerely for your loyalty and for this wonderful review. It is a real pleasure to hear that your fourth Noreve wallet has once again given you complete satisfaction.
We are delighted that you like the grained finish and the ‘Lie de Vin’ colour, and that the latter complements your burgundy iPhone 18 so elegantly.
Your continued trust and your compliments on the quality of our handcrafted creations are a valuable source of motivation for our teams.
We look forward to assisting you with your next purchase.
Your Noreve Saint-Tropez Customer Service Team
Still no phonecase months later
The company promises delivery dates it knows it cannot keep.
Currently 50 days delayed, still no response, still no idea if and when I get my phonecase.
EDIT Oct 20th: Order was placed Aug 26th. Noreve was contacted multiple times. Company chat -M. M. replied on Sep 17 that its going to be delayed to Sep 22. O. replied Oct 16th that its going to be shipped Oct 18th.
October 16, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Hello,
I am genuinely surprised by your message, as our teams respond to customer enquiries and make every effort to keep customers informed about the progress of their orders.
Nevertheless, I fully understand your dissatisfaction regarding this significant delay and the lack of clarity regarding the delivery of your phone case. We are currently experiencing a period of high demand, which may result in longer production times than anticipated. We fully understand that this delay is a cause for concern and would like to provide you with precise information regarding your situation.
So that we can locate your file and check the status of your order, please send us your order number to info@noreve.com.
Please rest assured that we take your enquiry seriously and are committed to providing you with as clear a response as possible regarding the availability of your item and its dispatch time.
Thank you for your patience and understanding.
Your Noreve Saint-Tropez Customer Service Team
Love the quality of your products
Love the quality of your products. That’s why I keep coming back.
October 13, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Hello,
Thank you very much for your loyalty and for such a lovely review! We are delighted that the quality of our creations has made you want to return to Noreve. Your continued trust is a true mark of recognition for our company and the craftsmanship we nurture with such passion.
We look forward to helping you with your future purchases!
Your Noreve Saint-Tropez Customer Service Team
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This is my second wallet-style iPhone…
This is my second wallet-style iPhone case. I really enjoyed and thought the first case was invaluable for three years carrying my credit card and drivers license. A high-quality case for daily use for three years and still is in perfect condition.Now with my new iPhone, I’m hoping I’ll have the same wonderful experience.
October 10, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Hello,
Many thanks for your loyalty and for this wonderful testimonial!
We are delighted to hear that your first Noreve case has served you well for three wonderful years whilst remaining in excellent condition. Your satisfaction and continued trust are a true testament to our craftsmanship.
We hope that your new case will bring you the same satisfaction and serve you just as well in your day-to-day life.
We look forward to seeing you again at Noreve!
Your Noreve Saint-Tropez Customer Service Team
Great product
Great product! The quality is amazing ,
It's exactly as describeb , and it's meets all my expectations. Delivery was fast and the customer servise was excellent.
Highly recommend.
October 6, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Hello,
Thank you very much for your wonderful feedback and for your compliments, which we particularly appreciate. We are delighted to hear that your order has fully met your expectations, both in terms of quality and the care we took to ensure a positive experience for you.
Your recommendation is a true mark of trust for our entire team and a great source of motivation.
We look forward to seeing you again soon at Noreve Saint-Tropez.
Your Noreve Saint-Tropez Customer Service Team
Leather
Well, it's leather, it worth the wait and the presentation was a very nice surprise
October 1, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Hello,
We would like to thank you very much for your feedback and for your patience.
We are delighted that you appreciated the quality of the leather and that the presentation of your order came as such a lovely surprise. That is exactly the experience we aim to offer our customers.
Thank you once again for your trust and your appreciation.
Your Noreve Saint-Tropez Customer Service Team
Noreve sleeve for Remarkable Paper Pro
I have had the Noreve sleeve for the Remarkable Paper Pro for nearly two years now.
The sleeve looks as good now as it did when I bought it. It has travelled with me across half the world on work trips and keeps my Remarkable perfectly safe. The edges are as true now as they were when the sleeve arrived and the stitching is still perfect.
This is really an exceptional product and worth the wait.
October 2, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Guten Tag,
vielen Dank für diesen Erfahrungsbericht, der uns besonders freut. Wir freuen uns sehr, dass Ihre Noreve-Tasche Sie auf Ihren zahlreichen Reisen treu begleitet und auch nach fast zwei Jahren nichts von ihrer Schönheit und ihrer hochwertigen Verarbeitung eingebüßt hat.
Ihr Vertrauen und Ihre Treue sind eine große Anerkennung für unser Haus. Nochmals vielen Dank für dieses schöne Feedback.
Ihr Noreve-Kundenservice Saint-Tropez
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High quality product
For all my phones (6 phones now) I have had a noreve cases and they have been amazing, long lasting cases. The leather has been very durable and very comfortable in the hand. The order times can be a little long especially when ordering from Australia but they are soo worth it in the long run. Cant comment on their drop resistance however as I have never dropped my phone yet. But overall the vertical flip design has protected my screen and ive never had to use a screen protector.
September 30, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Hello,
We would like to thank you most sincerely for your loyalty and for this particularly glowing review. Knowing that you have placed your trust in us for six phones now and that our cases have served you so well is a true mark of recognition for Noreve.
We are particularly pleased to hear your feedback on the quality of the leather, its durability and the protection provided by our vertical flap. It is precisely this combination of elegance, durability and functionality that we aim to preserve in each of our creations.
Regarding delivery times to Australia, we recommend, where possible, that you opt for dispatch via UPS. This option generally ensures faster delivery, whilst offering particularly secure transit and more accurate tracking.
Thank you once again for your continued trust, and we look forward to assisting you with your future purchases.
Your Noreve Saint-Tropez Customer Service Team
A placed an order for a custom Samsung…
A placed an order for a custom Samsung fold 7 and ultra 11 tabl cases on the 26th of August, with a dispatch date of the 16th of September this then moved to the 23rd of September. It then moved to the 2nd October and now I am given a date for the 12th of October despite having agreements that any further changes would be communicated with me.
I have no confidence in this company supplying me with the items I have purchased and I wouldn't recommend them to anyone else.
This transaction feels like a fraudulent con
August 26, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Dear Mr. Harland,
We are truly sorry for the delays you have experienced with your order and we completely understand your frustration regarding the successive changes to the estimated dispatch date.
However, we would like to clarify that this situation is not a fraudulent transaction or a scam. Your order is genuine and is being actively processed by our production team. Unfortunately, several unexpected production delays have affected the preparation of your two customised products.
We sincerely regret that the estimated dates have been postponed several times and, in particular, that this has affected the confidence you placed in us.
We have contacted you directly to offer a solution and to see how we can minimise the further waiting time, including the possibility of shipping the first completed item separately at our expense via UPS.
We remain fully committed to completing your order and resolving this situation as quickly as possible.
Once again, we sincerely apologise for the inconvenience and frustration caused.
Kind regards,
Excellent quality
Excellent quality. Full phone (honor magic V6) protection. Quality leather and stitching. Arrived in 5 days from France to Germany. Not cheap but worth every penny.
September 28, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Hello,
We would like to thank you very much for your lovely review and for the trust you have placed in Noreve.
We are delighted that you are completely satisfied with the quality of the leather, the stitching and the comprehensive protection provided for your Honor Magic V6. We are also pleased that the delivery to Germany went smoothly.
We are particularly pleased to receive your feedback on our craftsmanship. Thank you once again for your trust and your recommendation.
Your Noreve Saint-Tropez Customer Service Team
Very quick delivery easy website
Very quick delivery easy website. Beautiful product
September 15, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Hello,
Many thanks for your wonderful review and for placing your trust in us. We are delighted that you appreciated the simplicity of our website, the speed of delivery and the quality of your product. Your satisfaction is a source of great pride for our entire company.
Your Noreve Saint-Tropez Customer Service Team
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Extremely poor customer service – refund still not issued after two months
I am extremely disappointed with Noreve's customer service regarding order #385498. I returned a leather pouch which was successfully delivered back to their facility on July 20, 2026, according to the courier tracking.
Since then, I have sent multiple follow-up emails with proof of delivery and even called their support line, but I have received zero updates and my refund of €90.00 has still not been processed. It has been over two months with no resolution or response. I would strongly advise caution when dealing with them.
July 20, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Hello,
We apologise for the delay and would like to thank you sincerely for your patience.
We are currently dealing with an exceptionally high workload, which may unfortunately slow down the processing of certain cases.
Please rest assured, however, that your case is being processed by our finance department, and the refund will be issued today.
Once the transaction has been processed by our team, the time it takes for the refund to appear in your account may vary depending on your bank’s processing times.
We are monitoring your case closely and are doing everything necessary to ensure this is resolved as soon as possible.
Thank you once again for your understanding and trust.
Your Noreve Saint-Tropez Customer Service Team
Very good quality
Very good quality. The best I can say. I bought one case for iPhone 17 pro in pu. It has a small delay but when I receive it I was astonished by the quality. I ordered a second one in leather this time. The BEST COMPANY the BEST LEATHER ARTISANS in the world. Thank you NOREVE.
September 7, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Hello,
A huge thank you for your message and for this wonderful review of our company. We are particularly touched by your trust in us, especially as you chose to repeat the experience with a second order, this time in leather.
We are delighted that the quality of your first case fully met your expectations and that the craftsmanship of our artisans lived up to them.
Your words are a real source of pride and encouragement for our entire team in Saint-Tropez. It is because of feedback like yours that we continue, every day, to passionately champion craftsmanship that is demanding and carried out with the utmost care.
Thank you once again for your loyalty and trust.
Your Noreve Saint-Tropez Customer Service Team
Great communication
Great communication. Great service and a great bespoke product as a result.
September 16, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Hello,
Thank you very much for your kind words. We are delighted that the quality of our communication, the attention paid to your order and the care taken in crafting your bespoke piece have lived up to your expectations.
Your satisfaction is the greatest reward for our entire team and our craftspeople. We sincerely thank you for your trust and loyalty to Maison Noreve.
Your Noreve Saint-Tropez Customer Service Team
I received my Galaxy flip 8 pouch in…
I received my Galaxy flip 8 pouch in Australia today. It is truly beautifully made. Great service from Noreve from
Go to woe. The case/pouch is however a very tight fit for the Flip 8. I need to upend and shake the pouch so I can access the phone, hopefully being leather it may expand a little bit with use. Going forward, I would recommend Noreve include something like a ribbon in the pouches to pull the phone up a bit to access it easily to remove. Otherwise, very happy and will order again when I upgrade my phone next. Thank you. Christine
September 14, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Hello,
We would like to thank you sincerely for your very kind message and are delighted to hear that you appreciate the fine craftsmanship of your case as well as the service provided by Maison Noreve.
As for how it fits, please rest assured: leather is a living material that will naturally soften and stretch slightly with use. Your case should therefore gradually become more supple and comfortable to use.
We’d also like to thank you for your suggestion regarding the addition of an inner ribbon. Feedback like this is particularly valuable to our teams and will, of course, be taken into consideration.
We look forward to assisting you again when you next change your phone.
Your Noreve Saint-Tropez Customer Service Team
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My iPhone 17 phone case is absolutely…
My iPhone 17 phone case is absolutely beautiful! White soft leather, a perfect t fit, high quality and beautifully made - thank you!
September 8, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Hello,
We would like to thank you sincerely for this lovely feedback, which we are particularly pleased to receive. We are delighted that you are completely satisfied with your iPhone 17 case and that you appreciate the suppleness of the leather, the precision of the fit and the care taken with the finish.
Your satisfaction is the greatest reward for our craftsmanship. Thank you once again for your trust and for taking the time to share your experience with us.
Your Noreve Saint-Tropez Customer Service Team
Noreve has great customer service.
This is my second purchase from Noreve. Through my own error, I ordered the wrong iPhone size. Noreve exchanged my mistake for the correct case with no problem. Beautiful leather and perfect fit. Great customer service.
September 7, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Hello,
We would like to thank you sincerely for this lovely review and for your loyalty to Noreve.
We are particularly pleased to have been able to assist you with this exchange and to know that your new case fits your iPhone perfectly. Your satisfaction with the quality of the leather, the fit and our customer service is particularly valuable to us.
It is a real pleasure to count you amongst our loyal customers and to know that this second experience with Noreve has lived up to your expectations.
We hope you enjoy using your new creation, and look forward to assisting you again soon.
Your Noreve Saint-Tropez Customer Service Team
Don't buy anything from this online…
Don't buy anything from this online store, they never send you our order! I'm waiting since two months now
August 8, 2026
Unprompted review
Reply from Noreve - The Haute Couture of Accessories.
Hello,
We would like to reassure you regarding your order. It was indeed dispatched on 10 September 2026.
We have simply been experiencing a particularly busy period, characterised by a high volume of orders as well as staff holidays, which has, exceptionally, extended our usual processing times.
Your item, carefully crafted according to the specifications you chose, has received all the attention required during its production.
You can now track the progress of your parcel directly using the link below:
https://www.etracking.io/number/2069f28d697f932d9f03d1c4348516cd14294039?lang=en
Once you have received your order, we would also be delighted to hear your thoughts on your experience with Noreve. Your feedback is invaluable to us and allows our teams and craftspeople to know how their work is appreciated.
We sincerely thank you for your patience and trust.
Your Noreve Saint-Tropez Customer Service Team
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