Novabook Reviews 

64
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the dedicated staff members for their remarkable helpfulness, extensive knowledge, and consistently fast responsiveness, which makes every business interaction exceptionally smooth, pleasant, and productive. Reviewers also frequently highlight the highly intuitive digital platform and the wonderful support tailored specifically for new businesses navigating their initial stages. People strongly appreciate the efficient automated features, clear communication, and the proactive, detail-oriented approach to managing complex financial accounts without experiencing unnecessary stress. Reviewers frequently note that working with the team saves valuable time and provides immense reassurance during busy periods.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing team members as exceptionally... See more

Service

People report positive experiences with service, highlighting that consumers receive brilliant support and... See more

Customer service

Users describe positive interactions with customer service, often highlighting team members who are... See more

User experience

Clients share positive opinions on user experience, highlighting how the platform is intuitive, fast, and... See more

Response time

Consumers find response time to be positive, noting that people receive replies within minutes or hours and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We love working with Nova! They automate everything they can, making often tedious tasks much simpler, whilst still keeping that personal connection available when the automations can't answer our que... See more

Rated 5 out of 5 stars

Dan is amazing, replying in 5m, always spot on and super collaborative. cannot think of a better service. also their offer is very modular and transparent can be adapted to your needs at any point in... See more

Rated 5 out of 5 stars

Exceptional team. I've never had such a smooth, efficient and seamless process working with an accountant. I didn't think it was possible to find one like this! A huge thanks to Philippe and the team... See more

Rated 5 out of 5 stars

Highly recommend - great support and flexibility for new businesses. They go over and beyond in the service they provide. I have no accounting experience and was able to completely rely on Nova... See more


Company details

  1. Accountant
  2. also in
  3. Bookkeeping Service
  4. Business to Business Service
  5. Chartered Accountant
  6. Payroll Service
  7. Tax Preparation

Written by the company

Our team of chartered accountants covers everything your business needs: bookkeeping, payroll, VAT, corporation tax, and more — from your first year of trading through to millions in turnover. What makes us different is how we work. Every client gets their own dedicated accountant who's responsive, proactive, and easy to reach – backed by modern software that keeps your books clean and your filings on time. We currently support hundreds of startups and businesses across the UK, and we're built to grow with you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

64 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(64)

62 reviews in the last 12 months

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Rated 5 out of 5 stars

Great experience

Have been working with the team for a few months now and it has done everything we hoped it would and more. Makes our lives a whole lot easier!

November 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Really happy with the Novabook

I have been using Novabook for a year for one of my companies and currently moving another company to them as well as my personal tax.
Working with Novabook and the team has been so easy and I really like the portal. It makes everything really fast to get things done and they are so responsive to my questions. On top of that it is significantly cheaper than my previous 'traditional' accounting firm I have used for more than a decade.

June 5, 2026
Unprompted review
Rated 5 out of 5 stars

Can't recommend them enough

Fantastic team with a fantastic product. Can't recommend them enough. We started with just bookkeeping but have added on additional services over the past year so they now take care of everything. It's been a game changer, they have streamlined everything for us, reduced friction and the time we spend doing basic tasks. Their platform means we have a one stop shop and the attention and detail of their team means a top quality service.

October 29, 2026
Unprompted review
Rated 5 out of 5 stars

Very high quality business

Very high quality business, they know what they are doing and have handled my books and accounting perfectly and consistently. They are very fast at responding to my questions and generally just a great service. Thanks Jamie in particular, he's been a great help!

October 1, 2026
Unprompted review
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Rated 5 out of 5 stars

Best accounting firm

Dan is amazing, replying in 5m, always spot on and super collaborative. cannot think of a better service. also their offer is very modular and transparent can be adapted to your needs at any point in time. Highly recommended.

October 9, 2026
Unprompted review
Rated 5 out of 5 stars

We've been clients for nearly a year

We've been clients for nearly a year. We were recommended by SeedLegals. On the whole they've been very impressive. Very quick to answer queries and to explain stuff in plain English. There were a few glitches with their software in the early days but all that's been sorted now. They're not the cheapest out there, but based on our experience I'd have no hesitation recommending Novabook.

October 8, 2026
Unprompted review
Rated 5 out of 5 stars

Right place right time... ideal

I started a Ltd company solo business and needed an accountant (for the first time) in 2026. Novabook were exactly what I needed! Dan Hull has been absolutely brilliant to work with, as has the wider Novabook team throughout onboarding and the initial months. The platform itself is very intuitive and easy to work with. Wouldn't hesitate to recommend to other startups in the same situation as myself. Thanks for the support!

October 1, 2026
Unprompted review
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Rated 5 out of 5 stars

★★★★★ A Great Partner for Our Business

★★★★★ A Great Partner for Our Business

We have a great experience working with Novabook. Their attention to detail, responsiveness, and solution-focused mindset really stand out. They take the time to understand our business and are always proactive and supportive.
When running a growing business, having a team you can rely on makes a real difference. Novabook genuinely feels more like a trusted partner than just an accounting firm. Highly recommended!

October 4, 2026
Unprompted review
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Rated 5 out of 5 stars

Blown away!!

Blown away!!! Novabooks onboarding process is simple and incredibly easy but their customer service is next level!!! We recently were applying for a sponsoring license and had a short deadline to get all our books completed to submit with the application and Nathan our accountant worked day and night sometimes being in comms with me for 12hr stints to ensure we had this done!! As he said "its very rare that accounting is a life or death scenario but this is close to it" I couldn't agree with him more and am immensely appreciative for his help!!

September 14, 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend them to everyone!

Novabook is one of the most efficient and reliable companies we worked with! They offer brilliant support and everything is automated&quick, couldn’t be happier with the service and happy we found them.

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional team

Exceptional team. I've never had such a smooth, efficient and seamless process working with an accountant. I didn't think it was possible to find one like this! A huge thanks to Philippe and the team for their support.

September 17, 2026
Unprompted review

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