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NRL Recruitment Reviews 

1,583
•
TrustScore 5 out of 5

4.9

Recruiter
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Review summary

Created with AI, based on recent reviews

Looking at 344 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, supportive, and professional, often going above and beyond to assist with their needs. Many highlight exceptional customer service, noting efficient, dedicated team members readily available to resolve questions or issues quickly. People appreciate the clear communication and personalized approach, making the entire recruitment process smooth and reassuring. The overall service is frequently described as excellent, with people finding the initial process and onboarding seamless and straightforward. Consumers value the company's commitment to updating them at every stage and providing guidance until they successfully start new roles. This consistent support and professionalism lead many to highly recommend the company for employment needs.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

Service

Users describe positive interactions with service, highlighting the professionalism and efficiency of the... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpful,... See more

User experience

Customers consistently report positive experiences, often describing the process as brilliant, five-star, and... See more

Response time

People report positive experiences with response times, consistently finding the team to be supportive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I worked through NRL around 18 months and couldnt fault anything. The very few staff I spoke to were helpful, thorough and rectified any minor issues I had within days. These were trivial issues becau... See more

Company replied

Rated 5 out of 5 stars

I have had a great experience with NRL from start to finish, Alex has been professional but also a really down to earth guy who is understanding, flexible and supportive. I had a great role during my... See more

Company replied

Rated 5 out of 5 stars

From day 1, NRL have been exceptional in their approach to recruitment. They have supported me on a daily basis, back into the work place. This has been a refreshing experience with many recruiters fa... See more

Company replied

Rated 5 out of 5 stars

Working with NRL has been good so far because the work environment health and safety has been their topbpriority which is the most important in the industry. The welfare facility is one of the bests i... See more

Company replied

Company details

  1. Recruiter
  2. Employment Agency
  3. Employment Center
  4. Employment Search Service
  5. Recruitment Service

About NRL Recruitment

Written by the company

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NRL Recruitment is a leading UK recruitment agency and workforce solutions provider, specialising in engineering, technical and infrastructure recruitment across a range of critical sectors. We connect businesses with the skilled talent they need to deliver complex projects, while supporting candidates to find rewarding roles that progress their careers.

With over 40 years of experience, NRL provides expert recruitment services including permanent recruitment, temporary recruitment, contractor management, compliance management and payroll solutions. Our teams work closely with clients to understand their workforce challenges, offering flexible, tailored recruitment solutions that ensure access to the right skills, at the right time.

We recruit across key sectors such as energy, renewables, nuclear, oil and gas, infrastructure, rail, pharmaceuticals and data centres, supporting leading engineering companies both in the UK and internationally. Alongside this, our international recruitment expertise enables global talent sourcing, helping organisations overcome skills shortages and deliver projects worldwide.

As part of the NRL Group, we combine recruitment expertise with wider workforce solutions, consultancy and project support, delivering collaborative, compliant and innovative services built around industry best practice.

At the heart of everything we do is our people. With deep sector knowledge, local market insight and a commitment to quality, we help clients succeed and candidates thrive - earning recognition as APSCo UK’s Recruitment Company of the Year (£50-250m).

Supporting the construction and engineering industry

Written by the company

We're a company supporter of the Lighthouse construction industry charity, who provide a range of emotional, physical and wellbeing support to workers and their families free of charge. If you're struggling, you are not alone and you can speak to the Lighthouse team in complete confidence.

Contact info

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4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(1,583)

345 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

iv been dealing with Jack Bonnick about…

iv been dealing with Jack Bonnick about job opportunities over the last 2 weeks and he has placed me in work with a very reputable company, i have found Jack to be very professional and very helpful and I will look forward to dealing with him in the future,
regards,
sean comerford

July 16, 2026
Rated 5 out of 5 stars

I really couldn't recommend NRL high enough!

I highly recommend NRL Recruitment. They did a brilliant job throughout the entire recruitment process. From the outset, they were professional, approachable, and kept me informed every step of the way.

Their communication was excellent, with regular updates and prompt responses to any questions I had. They took the time to understand my experience and matched me with the right opportunity, making the whole process smooth and stress-free.

A fantastic team to work with—I wouldn’t hesitate to recommend NRL Recruitment to anyone looking for a professional and reliable recruitment agency.

July 15, 2026
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Reply from NRL Recruitment

Thank you so much for taking the time to share such wonderful feedback. We’re delighted to hear that you found the recruitment process smooth and felt well supported throughout. Your recommendation means a lot to us, and we appreciate your review.

Rated 5 out of 5 stars

Many thanks for the great paying…

Many thanks for the great paying contracts over the years, another cracker on the big pharma 👌👌

July 1, 2026
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Reply from NRL Recruitment

We're pleased the team have been able to secure the right contracts for your Robert, thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Iv enjoyed working for NRL.

Iv enjoyed working for NRL.
They always find me work and no problems with the wages.

July 1, 2026
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Reply from NRL Recruitment

We're pleased the team have always been able to support you so well Raymond, thanks for your review.

Rated 5 out of 5 stars

Fantastic Georgia

Georgia found me another job very quickly, kept me updated throughout, and was always professional. Thank you so much 🙏

J Wilson

July 1, 2026
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Reply from NRL Recruitment

We're really pleased to hear Georgia was on hand to help you again Junaid, thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Nrl Excellent to work with

Nrl Excellent to work with and very helpful with anything that you need, cant fault them in any way

July 1, 2026
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Reply from NRL Recruitment

Thanks for the high praise Kyle, sounds like our team have earned it.

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