NTi Computers Reviews 

7
•
TrustScore 4.5 out of 5

4.3

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Company details

  1. Computer Repair Service
  2. also in
  3. Computer and Accessories Store
  4. Computer Consultant
  5. Computer Service
  6. Computer Support and Service Company
  7. Technical Service

Written by the company

NTi Computers is your trusted source for fast, friendly, and secure computer support — no matter where you live. We specialize in remote tune-ups, virus removal, system updates, backups, and tech troubleshooting for both home users and small businesses. Based in Johns Creek, Georgia, our expert technicians offer personal, one-on-one support you can rely on. Whether your computer is running slow, acting strange, or just needs a little maintenance, we’re here to help — without confusing jargon or long wait times. What sets NTi apart is our commitment to safety and trust. We use secure, professional-grade remote access software (ConnectWise ScreenConnect) and only work with your permission — you can see everything we do right on your screen. Our team never outsources or uses bots — you’ll always speak directly to a real technician. We’ve built our reputation one customer at a time, and we’re proud to now offer remote services nationwide. With thousands of satisfied clients and 5-star reviews, NTi Computers combines big-business expertise with small-town service. Need help with your tech? Give us a call, send an email, or book your remote tune-up today. We make technology simple — so you can get back to what matters.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

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1-star

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4.3

All reviews

(7)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Quickly resolved my issue!

Recently, I had the misfortune of clicking the link on a story that showed up in my Microsoft Edge feed. I'm pretty careful not to click on anything suspect, but this was a news story that interested me. The second I clicked on it, I was immediately bombarded with dozens, maybe even HUNDREDS of popups, telling me that my computer was infected, that my anti-virus was of no help. I had a few files open, and I was hesitant to do anything - I didn't want to lose what I had done prior to the infection, but I also didn't want that shared with whoever was behind the attack.

I reached out to Shelley and Ken Avant at NTi Computers. Shelley was able to remotely connect to my system, and stop the barrage of popup messages. All of this was done within about 10 to 15 minutes.

I have been having another issue with my wifi printer - sometimes it will print, and suddenly it "loses connection" with my computer. Ken was able to see that my network had a "sub network" that the printer was automatically connecting to, because of a range extender I had added to my network. He guided me very confidently over the phone on how to resolve this issue. From a price standpoint, they are extremely fair and affordable.

I have known Shelley and Ken personally for 40 years, and it never really occurred to me that they were in the computer repair business, as I had not needed that service. But they are the same honest, friendly people I remembered, and I have another situation they are going to help me with.

They're located in John's Creek, GA, but honestly, I don't think that would matter - what they've done for me remotely has been so helpful. They also can service your components physically if you're close and can drop them off.

If you need anything fixed or tweaked with your computer technology, I highly recommend Ken and Shelley and their team at NTi Computers. (770) 998-4663.

August 25, 2026
Unprompted review
Rated 5 out of 5 stars

Ken and Shelley are simply the BEST

Ken and Shelley are simply the BEST! They never make me feel like my computer question is dumb, although it sometimes is.... they can remotely access your computer or they are conveniently located to easily drop off for larger issues. I have recommended them to all my Real Estate friends and will continue to do so.

August 3, 2026
Unprompted review
Rated 5 out of 5 stars

5 Stars for NTi Computers

Ken, Shelley, and Joshua are my go-to people for all my hardware and software computer needs. I have been doing business with them for years and would not consider working with any other IT company. They have solved every hardware and software problem I have presented them, and they solved them efficiently and inexpensively. They are experts at what they do, and I am so pleased I was able to find Nti Computers. A local small business who will quickly earn your business for both the short and long term.

July 2, 2026
Unprompted review
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Rated 5 out of 5 stars

NTi takes care of all our computer needs

NTi takes care of all our software, hardware and repair needs. Amazing/fast service. Always a good experience working with them.

December 1, 2025
Unprompted review
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Reply from NTi Computers

Kay, thank you so much for the kind words. It is always a pleasure to work with you.

Rated 5 out of 5 stars

NTI number one computer help

NTI are the number one people to help you when in a jam or just need maintenance. They helped me move from Microsoft 10 to 11 and removed over 60 viruses hiding out in my computer and causing trouble. I didn't know better. They fix, they educate, and they laugh with you over humorous situations. I highly recommend them to anyone.

July 1, 2025
Unprompted review

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