Nutrapureusa Reviews 

If i could give a zero star I would. Never received what I ordered. They kept making excuses on why. I disputed charge on my credit card

They sent me a drink Mix (3) that I did not order and they won't respond by email. They don't use Post Office. Someone just threw this package on our sidewalk. They make it impossible to return because don't know who even delivered it. No phone to talk to anyone about returning this. Terrible
!

I would have given this a zero-or-negative-number star rating if possible. The supplements ship out of China, and according to their jenky tracking, they were delivered to me 12 days after the order was received, but I never received them. Of course, there is no phone number to notify them of this; only email. I have emailed them twice with no response.

I would give this company a minus in customer support and delivery. I never received the product,

I ordered the product and 4 weeks later I have not received. I have sent numerous emails, received ai generated responses and responses that they would have to contact the courier to confirm the product was not received. I can follow the delivery process and determine that it is still in customs. They will not refund my money until they confirm it themselves. I contacted my credit card company to dispute the transaction.

Don't waste your time. Been trying to return and they keep saying they are sending it to their team. Been a month and been messaging them every other day. Still nothing.

I ordered glp 1 from this coming in says it shipped in May 4th and delivered may 31st we'll the address they said it was delivered too is 5 hours from me. What
The hell. I have been emailing back and forth when this coming for 2 months and refused to replace product or refund my money.. I even paid the extra insurance. What a scam stay away from this company

First time I ordered the Berberine liquid drops I was charged an extra fee for shipping insurance. I did get the product about a month after purchasing. Haven’t seen any results like them claim the product does but because I only tried it for two months decided to give it a little longer and placed another order on May 16. This time I paid for regular shipping but not the extra shipping charge of $2.99. By May 28 Their tracking system showed my order being processed at a USPS facility in Chicago IL. No movement, no updates until June 8 stating it was delivered June 1st and I had been checking daily. Went to my local post office where they confirmed the tracking number did not belong to any USPS office, further more post office was able to check every package delivered to my address last 30 days and not one was from Chicago IL. Several emails have lead nowhere. I have filled a complaint with BBB. Stay away from this company.

Do not order from this company! Never received my order. After ordering, I received notice it was shipping from CHINA!

The only reason why I selected one star was to proceed with my complaint. DO NOT order from this company. They are definitely a SCAM. I requested to return my unopened merchandise and I received a response stating they are an International company and the shipping would be too expensive. The product was shipped from Illinois. We went back and forth with emails and they stop communicating and ignored all of my emails. I hope whom ever is considering to place an order read their reviews first.

After ordering three bottles on a buy two get one free my doctor advised that I not use this for my condition. I contacted nutrapure about returning and they said they could send me information on how to return, but because they are an international company the shipping will cost me more. This is very interesting because it CLEARLY states on their website that it is made in a facility IN the USA! Before ordering, I saw that there was a plant in Wyoming, and my shipment actually came from Illinois. I live in NE. So what is with this "we're an international company"?! They say 100% guarantee and return but they are not accommodating. This is false advertising because nowhere does it say they are an "international company". I replied with a snapshot from THEIR website saying it was made in, AND shipped from, the USA, but they have not answered me. I won't be recommending them if they don't rectify this.

I would give it a 0 if I could. Ordered product on Feb. 28, 2026. Website said shipping within 5-7 days, arrival in 7-10 days. After weeks of getting the runaround,I asked to cancel my order. That's when they told me it had shipped and the order couldn't be cancelled and if I wanted to return it, I would have to pay the postage. I started a claim through Paypal that day. After 25 days, I received the product and Paypal denied my claim. I am out $46.98 with a product that I have since learned may contain lead and is possibly not safe for consumption. I would not purchase from this company and now I don't have a lot of faith in Paypal to stand behind it's patrons.

placed order never received product customer support is is horrible do not do business with this company total scam

UPDATE!!!! 3/29/26 : I literally received my order 2 days after this review. All 3 bottles came as expected. As far as product quality, I've only been using it for a week or so.

Where is My Order?!???!??
I Knew I should have fully investigated this company. My order hasn't moved and coming from the UK?!? No phone number to call. I want my money back. I WILL file a dispute with PayPal You're company needs to be banned. BEWARE!!!!!

Placed an order on 9 Feb 26. I received an email on 10 Feb 26, from NutraPure, stating package shipped and provided a tracking number. A week later. . . .ZERO movement on the package. USPS isn't showing the tracking number. NutraPure never purchased the shipping document or USPS would have shown, "Shipping label created. We are are waiting for the item." I made contact with NutraPure and was assured the package shipped and will arrive "this week." Nothing arrived. I engaged NutraPure numerous times and received the same BS response, "Sorry, but it shipped." The USPS tracking number is still dead (never activated by NutraPure.). 20 days into this and I requested a refund. Lies, lies, and provided false information. I filed a missing package search request with USPS. lol NutraPure didn't understand. lol I opened a "dispute" with PayPal and NutraPure sent me an email asking me to drop the "claim." Fastforward to 15 Mar 26. . .no package from NutraPure and PayPal (another group of morons) hasn't made a determination on my dispute claim (saying in another 7 days). AVOID NUTRAPURE LIKE THEY HAVE THE PLAGUE! Totally dishonest company.

Would give a negative review if I could. Never received product and have gotten false information regarding replacement. They also don’t have a phone number. Stay far away!

If I could give a ZERO I would. The company never shipped my item from month ago. You cannot cancel and no one is responding. What a waste of time! Very disappointed in myself for trusting this company.

I ordered at the beginning of February and still don’t have my product. I’ve emailed them several times and keep getting excuses of production. I requested a refund and that was totally ignored. If the product ever does arrive, I won’t use it because obviously this is a shady company and I don’t trust its safety.

I placed an order and they claimed they shipped it out within a couple days. The tracking number didn't go to anything. I emailed them over and over and they would just respond with the tracking number. Then they blamed production still not offering any discount or to have it resent. Then they kept saying wait another week. I will have to claim fraud on my credit card.

This company has been reported to the BBB multiple times and has an F rating

Beware of this site. I placed an order with them and it came with postage due. Their site said shipping was included. I have tried to contact them several times with no response from them.
Do not waste your money.