Oakstoredirect Reviews 

Quick delivery, well packaged , excellent customer service

Brilliant company, could not have been more helpful. Highly recommend!

Considering I was only looking for a very small piece of oak, I felt as if I had been treated the same as any customer placing a high value order.
Thanks to Chelsey, one of the Oakstores Sales team.

Ordered 4 oak threshold bars excellent quality i can highly recommend this company and fast delivery.

The sales staff were obviously fantastic and very helpful and the high quality of the products was excellent o would recommend them to everyone

Helpful service on the phone.. DELIVERED well packaged in time stated..good product very pleased

Every time if I order from them, I always receive the best care and the fastest delivery. I`m so satisfield with them.
Highly recommended. Rock&roll

wonderful service and fast, friendly delivery. My item, oak threshold riser was excellent quality and very well made. I think it will last a long time compared to other retailers. Beautiful finish that is ready to stain and varnish. The price was much cheaper than others I have seen. The delivery price was expensive but it was well packaged with no sign of damage.I will definitley use this company in the future.

Great service and very pleasant people.

Only needed some half round moulding and whilst they didn’t have any in stock they very quickly took some plain stock and machined it while I waited, how many companies would do this these days?

In credible helpful, and fast delivery

A wide range of products are stocked in intermediate sizes not available at local woodyards including up to 3m length. I needed long thin facing strips of various widths to trim around a restored timber bay window. Delivery charges were not cheap but still reasonable considering the awkward sizes ordered. Delivery was very quick - order placed on Saturday PM was delivered Tuesday AM. Wood was very well packed if unfortunately using lots of plastic (not easy to unpack) but that was appropriate given the prevailing wet weather - so I cannot complain. (I had elected for safe-place delivery, so the item stood outside for a few hours - but the wood inside remained fully protected). Wood itself appears exactly as ordered and of high quality with a fully planed finish. Overall a very good experience with this supplier.

They reacted very quickly and made the door frame I needed in 1 day.

I could get the type and shape of timber (walnut, long and thin) that usual timber merchants just do not sell. Packaged very well.

process was smooth and efficient, customer care answered all my questions, parts arrived well packaged and most of all, great quality parts and my stair case looks amazing.

Amazing company. Ordered and received quickly. Beautiful wood and well packaged. Will have no hesitation in recommending or buying again.

Customer service promptly responded to my call and promised I’d have my product within the 4-day window that included a weekend. I was skeptical, but took a chance. To my surprise, my order was processed and DX notified me today that my order will be delivered on Monday. Whoa! It’s wonderful to get such efficient service.

Put in an order late for a job , phoned up and they put on a rush for me , got the work done in joinery and sent out for the day I needed it for

Very nice people to deal with with a great range look know further