I bought 2 pairs of OBJLISA TROUSERS (23037921) in store a few years back and fell in love with the texture and the fit. I still own those trousers. Giving 4 stars as I recently bought a few pair... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Extremely efficient service. Website is easy to navigate and the ordering process is user friendly. My parcel arrived within a week. Clothes are good quality. Only one issue is the sizing of trous... See more
My order was not delivered where it was specified at the check out. So instead of picking it up from a box by house at any convenient time I had to drive to a store within its opening hours. This... See more
Company replied
gorgeous high quality project and fast and exactly predicted delivery however i dislike the coat is not suitable for washing maschine (which i forgot to check pre purchase) and would prob not buy it... See more
Company details
About OBJECT CI Online Shop
Written by the company
ABOUT OBJECT
COOL, CONSCIOUS AND CREATIVE. OBJECT IS A BRAND THAT PROVIDES A NARRATIVE FOR COOL, CONSCIOUS AND CREATIVE FASHION INDIVIDUALS TO DRESS ON-TREND AND IN SYNC WITH THEIR PERSONALITIES.
A COLLECTIVE THAT HONORS THE MANY VARIATIONS OF BEING COOL AND CONSCIOUS – AND WHO EXPLORES THE CREATIVE SIDE THAT LIES WITHIN ALL OF US.
OBJECT BELIEVES THAT FASHION IS MORE THAN FAST-MOVING TRENDS. IT’S A CERTAIN SENSE OF STYLE AND STORYTELLING INFLUENCED BY CURRENT TENDENCIES. WE VALUE HIGH QUALITY IN EVERY FACET REPRESENTING THE BRAND, NOT ONLY IN OUR PRODUCTS BUT ALSO HOW WE PRODUCE OUR DESIGNS.
WE ARE OBJECT – A CREATIVE COLLECTIVE FOR COOL AND CONSCIOUS FASHION INDIVIDUALS
If you would like to get in touch with our customer service, please go to:Contact info
Denmark
- www.objectci.com
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i love my coat
October 30, 2026
Unprompted review
Delivery service
October 26, 2026
Clothes fitted me
October 8, 2026
Parfait !!!
July 14, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I can’t believe I got scammed
I can’t believe I got scammed. I order very often from online shops, never had a problem like this before. My order arrived as expected, but I found the items of low quality especially for the price asked thus I returned the whole order back. I receive a message that only three of the four items have been registered. But their website and automated messages say that we shouldn’t worry as the items can be processed in different times in 48 hours. Well I waited and nothing happened so I contacted them again. Nothing. I was very worried and came back to check the reviews and to my horror all negative reviews experience the same issue. I cannot believe this scam has such a high review here, that’s why I’m sharing my experience. Be careful and don’t order. If something goes wrong you have no way to contact them other than automated emails. Even the reply you will see under this message will be generic and automated. I tried to contact their chat and what a surprise: every time I try to contact them the chat seems to be closed only on the same day! Today is a Friday and the chat is closed. The same thing happened on Monday but then it was closed only on Monday. You can’t make this stuff up. Hahaha!
June 26, 2026
Reply from OBJECT CI Online Shop
Dear Natasha,
Thank you for taking the time to leave a review.
Sorry to hear that the refund wasn't complete! I can see that you already contacted us multiple times and that my colleague already assisted you with this issue to be resolved.
If you have any further questions, I recommend contacting us via of our live support channel or visiting our help centre.
We apologise for the inconvenience and thank you for your patience!
Best regards,
Customer Operations
Excellent quality and correct in size
Excellent quality and correct in size. Very pleased with the fast delivery
July 9, 2026
Everything was fine
June 28, 2026
Fast delivery and top quality!
June 5, 2026
I have been incorrectly refunded for…
I have been incorrectly refunded for the items I returned on 19th may. The customer service is entirely automated and I have not had any response back from the multiple emails I have been sending. I returned 3 pairs of trousers but have only received the return for 2 and since these are expensive items and also I am a student I have been trying to get help but the quality of the customer service is v poor. Be warned before you buy
May 19, 2026
Unprompted review
Reply from OBJECT CI Online Shop
Hello,
Thank you for taking the time to share your feedback with us.
We are sorry to hear about the issues you have experienced with your refund and the difficulty in obtaining assistance. We understand how frustrating this situation must be, especially when you are still waiting for a refund for one of the returned items. Please accept our sincere apologies for the inconvenience caused.
A member of our customer service team will reach out to you directly to investigate this matter and help resolve it as quickly as possible.
We wish you the best and remain at your disposal through our Help Center under “Contact” on our website.
Best regards,
Customer Operations
Fast delivery and high quality products
Fast delivery. Two cotton poplin shirts that both have a really good, crisp quality.
May 31, 2026
Super fast delivery and very happy with…
Super fast delivery and very happy with the three shorts I ordered in three different colours as well. True to size and keeping all three!
June 1, 2026
Quick response and fast delivery
May 31, 2026
Added price of pickup
My order was not delivered where it was specified at the check out. So instead of picking it up from a box by house at any convenient time I had to drive to a store within its opening hours.
This inconvenience cost me extra time at the minimum. In other words, it was a hidden price increase that was not disclosed at check out.
Given the pricing of the products that is already slightly above the average on the market for this type of quality, the hidden price increase is not justified in my mind.
This was my first and last purchase at this vendor.
May 22, 2026
Reply from OBJECT CI Online Shop
Hi,
thank you for taking the time to share your feedback with us.
We understand your frustration about the parcel not being delivered to the location you selected at checkout and the inconvenience of having to travel to another pickup point during store opening hours.
We are very sorry for the inconvenience and disappointment this experience has caused. In some cases, the carrier may change the delivery location due to issues with the original pickup point, such as it being full or experiencing technical problems. However, we completely understand that this still caused extra inconvenience for you.
Unfortunately, we are not able to find any previous contact regarding this issue based on the information provided in the review. If you still need any assistance, please let us know here or contact us through the chat or contact form on our website.
Thank you again for your feedback and for bringing this to our attention. We wish you all the best.
Best regards,
Customer Operations
Ordered a scarf
A thousand apologies, it was OBJECTO online shop, not your shop.
Please accept my apologies for the confusion, you have been so helpful!
February 16, 2026
Unprompted review
Reply from OBJECT CI Online Shop
Hello,
Thank you for your message.
We are very sorry to hear about your experience and understand your frustration regarding the missing order and refund.
However, the order number you have provided does not appear to correspond to any order in our system. Because of this, we are currently unable to locate your purchase.
To help us investigate this further and assist you as quickly as possible, we kindly ask you to double-check the order number and provide the correct details. Once we have this, our Customer Service team will be able to look into the matter and support you further.
We remain at your disposal via our Help Center under “Contact” on our website if you need any further assistance.
Best regards,
Reply from OBJECT CI Online Shop
Hi,
thank you for taking the time to share your feedback with us.
We are sorry to hear that you were disappointed with the quality of the trousers.
We sincerely apologise for any inconvenience and frustration this may have caused you.
Unfortunately, we were not able to locate a specific case in our system based on the information shared in your review. We have therefore reached out to you via email so we can investigate this further and assist you if needed.
Thank you again for your feedback and for bringing this to our attention. We wish you all the best.
Best regards,
BESTSELLER online shops
Customer Operations
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.