After initially being hesitant about hiring a cleaning service, the experience with OCD has been nothing but great. Always show up early/on-time, do a great job and use up all of the allotted time... See more
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Company details
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Small, local business offering professional cleaning and domestic services in the South Wales region. Additional services include a professional ironing and laundry service with collection & delivery!
Contact info
Covell House, Grafton Lane, NP19 0AT, Newport, United Kingdom
- 01633526726
- hello@ocdcs.co.uk
- www.ocdcs.co.uk
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Replied to 42% of negative reviews
Typically replies within 24 hours
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Sometimes turn up late which irritates…
Sometimes turn up late which irritates us, however service is good. Thanks guys 👍
We didn't think that the people who…
We didn't think that the people who came did as good a job as the other people who we have had and we wouldn't want them to come again.
Didnt clean the back windows
Didnt clean the back windows, they was supposed to come back but never did. Did speak to them on messenger was offered for them to come back a third but I declined and will be going with another company.
Speedy responses from messenger
The cleaners who come into my house go…
The cleaners who come into my house go up over and beyond the call of duty
Very happy do a great job
Very polite and friendly girls
Very polite and friendly girls.
Did an excellent job leaving everything spotless.
BOOKED DEEP CLEAN FOR BUNGALOW
BOOKED DEEP CLEAN FOR BUNGALOW
KITCHEN DECREASED EXCEPT COOKER AND WASHING MACHINE ALL CUPBOARDS TOPS FLOORS AND SKIRTING INCLUDUNG INSIDE WINDOWALL CONTENTS REMOVED FROM CUbords and tops to give easy asse LOUNGE, SMALL FRONT ROOM 2 SMALL BEDROOMS, AGTEEMENT : DISTING DOWN WALLSAND CEILING, PICTURES DEERP CLEAN SKIRTING BOARDS, WASH DOOR. RREPLACING 2 RUGS AND HOOVING. TOLD THAT CEILING AND TOPS OF WALLS DUSTED DOWss. kitchen 10 x 8 no electrical units involved BATHROOM SMALAND SEPERATE TOILET VERY SMALL ALL AOEAR TO BE ADEQUATE KITCHENENTRANCE DOORS IN KITCHEN CKLEANED UNDERSTAND FROM YOUR MANAGER CEILING AND WALLS DUSTED DOWN BUT MARKS ON WALLS STILL THERE SKIRTING BOARDS AND FLOORS APPEAR TO BE UNTOUCH A DO THE WINDOWS AND FURNITURE. 3 ROOMS COMPLETELY IN TOUCHED. 2 BEDROOMS AND DINING ROOMHALLWAYS UN TOUCHED WHICH ARE SMALL.SO APPARANETLY 2 CLEANERS SPENY 7 HOURS EACH 14 HOURS IN TOTAL TO DEEP CLEAN A SMNALL BUNGALOW . YOU MANAGER SAID THAT THE KITCHEN CUPBOATDS 3454 NOT AS CLEAN AS SHE THOUHGHT THREY WOULD BE AND THAT TOOK THE TIME WE ARE TALKING 7 AVERAGE TOP CUPNOARDS 2 LAEGE LOwer CUPARDS . DOORS ON WASHINH MACHINE, FREZER AND FRIDGE PLUS 3 KITCHEN DRwa one one large cCUPBOARD FOR BOILER AND 2 SHELVES. I AM 84 YEAR OLDI HAVE DEEP CLRANED CLEANED OUR BUNGALOW FOR 50 YEARS SINC BOOUGHT FROM NEW 1986 have MACULAR DEGENERATION WHUCH NMEANBS I HAVE VERY PPOOR SIGHT NG REISTERED BLIND BUT HAVE ALL MY FACILTIES I ASKED FOR A QUOTE TO DO A JOB YOUR MANAGER MAINTENCES SHE DID NOY LOOK IN THE CUPBOARDS PROPERLY AS THERE WAS FOOD STUFFS IN THERE. WE DIDNT SHE ASK ME TO REMOVE THEM, WHAT WAS SHE THERE FOR ? SHE WAS SUPPOSEDTO BE GIVING MR A QUOTE FOR WORK REQUESTED I CLEARED EVERY OUT OF CUBOARDSAREA ETC., SO THEY COULD HAVE A CLEAR RUN, WHAT WERE THEY DOING,SHE MAFE A POINT OF TELLING ME i NEED NOT BE AT THE PREMISES WHEN THEY CLEANED, MUST HAVE TOLD ME 6 TIMES, i KNOW KNOW WHY, I I WAS ASKED A FOR A KNIFE AND WHITE SPIRIT. A BOTTLE OF MY CARPET CLEANBER HAD BEEN USED ON GOD KNOWS WHAT AS THETY SAID THEY DID USE IT ON THE CARPET WHICH I DID NOT ASK A QUOTE FOR. I UNDERSTAND THE MANAGER SAME THELAST JHALF HOURAND STERED TO DO THE CEILING IN THE LOUNGE WHAT? iHAVE TRIED TO GIVE THE BENEFIT OF THE DOUBT BUT IN ALL HINESTLY I FOR THE LIFE OF ME CANNOT UNDERSTAND HOW THEY COULD NOT CARRY OUT THE WORK EITHER THEY HAD INEXPERIENCED STAFF OR INADEQUATE CLEANING FACILITUES ALL IN ALL IT IS UNACCEPTABLE. MAYBE THE WAT YOUR MANAGER RANG THIS MORNING AND OFFERED TO GIVE ME ANOTHER QUOTE FOR WORRK THEY COULD NOT FINISH... A QUOE IS A QUOTE FOR WORK AGREED TO BE DONE, ITS A CONTRACT. I WAS NOT PAYING BY THE HOUR.SOMEONE NEEDS TO GET THEIR ACT TOGETHER HEATHER YOUNG
Great service
I'm a new customer. Booking in was easy and they turned up when they said they would . Great service and my windows look lovely and clean
Excellent service
Overpriced qoutation??
I think i got an overpriced qoutation. As one company visited to my neighbour and told them about the qoutation they has been given to me and that company told me thats overpriced. Got there calling card and will book with them in the future.

Reply from OCD Cleaning & Domestic Services
Life changer :)
We’ve been with OCD for years and very happy with the service - thank you team :)
Likes to swear at woman
Likes to swear at woman , completely rude , couldn't have had a worse expirenevce

Reply from OCD Cleaning & Domestic Services
Excellent service and very polite
Excellent service and very polite, and they worked continuously.
5 Stars for my ironing from OCD!
I have used OCD for quite some years now for my ironing, and they are excellent! The ironing is returned beautifully ironed and on hangers or in nicely packaged bags. They collect and deliver also, which is a great service. All the staff are friendly, helpful and very reliable. I cannot recommend OCD highly enough!
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