Trustworthy & Professional
Trustworthy, most of all. It's difficult to find a credible biz to service my computers because, much like auto repair shops, I know just enough to cause trouble but often not enough to verify the validity of the details presented to me - until after the fact of course. My family has been using Odyssey's services for about 20 years during which time they've changed locations & names (from Computer Renaissance) so we have a lot of "after the fact" to go by now, all positive. After being referred by my Dad a few years ago, I tried them out - always the skeptical one in our family - & I've gone there ever since. Hal, the owner, graciously & patiently tolerated my nit-picking & tech ignorance. He broke information down to kindergarten level for me to comprehend (lol), answered my (many) sometimes frivolous questions like how to clean my D:Drive, & if that can of soda ruined it or could it just be cleaned, then fulfilled requests & technical needs always exceeding expectations. Providing professional services ranging from internal cleaning & to thankfully recovering complete data & replacing a fried hard drive, it's taken care of professionally & pleasantly. Hal's great about working with scheduling so my trusty laptop is returned quickly & at a fair price. This particular laptop is a rebuilt machine purchased from Odyssey. I did think the price was a tiny bit high for a used computer, but after checking around it was a fair price. This is a refurbished business class machine, with the then current software & functionality which I'm still using two years later - a Best Value deal. Plus I know that Odyssey & Hal, who knows his customers by name, are reliable, trustworthy, & a pleasure to do business with. I highly recommend Odyssey Computers to anyone for computer tech support, maintenance, & repair services; & accessories & used computers too. They do have ADA parking with a ramp.