Amber and the Okdais customer service team is very easy to communicate with. I found that they were replying to my emails in a very timely manner and were very informative regarding any questions and... See more
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Bought a prom dress. The dress is absolutely horrific. It is pictured as a silky formal dress. The fabric is actually a stretchy polyester. The colors are completely off. The description is misleading... See more
I was nervous at first to purchase something that would have to travel so far, but I was wonderfully surprised. It showed up exactly how I ordered and very quickly. I would recommend this site to oth... See more
This was a stunning dress. Well made. The laces in the back made it easy to customize the fit. Follow the sizing guidelines they post. The fabric was perfect. I wore this to a military ball and got lo... See more
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Very responsive and transparent
The customer service at Okdais was excellent! Very responsive and transparent and helpful to fulfill my issues and listen to my concerns. I am very happy with my experience. 5 stars!!
Exemplary customer service.
The customer service experience was excellent. They were responsive, patient, understanding and supportive. They continued to work with me until a resolution was reached. I am pleased with the outcome.
Amazing
The dress was even more beautiful than I thought! I found this dress on Pinterest, and since it was my first time buying from this site, I was super nervous but I am so glad I did!
The service was amazing, and they made the dress to my measurements and delivered it in a reasonable time. Would definitely buy from this site again!! :)
The dress was very well-made
The dress was very well-made . Not the correct color or size but overall very beautiful dress and well-made
High quality dresses I had it for my…
High quality dresses I had it for my formal and I will definitely be buying again size was slightly big but company was thoughtful enough to compensate for tailoring costs.
My experience
Amber and the Okdais customer service team is very easy to communicate with. I found that they were replying to my emails in a very timely manner and were very informative regarding any questions and queries I had. They are very kind and understanding and made sure to do the best to cater with my needs and requirements.
Team is responsive
I recently ordered a dress from Okdais. While the dress did not end up meeting my expectations in terms of fit and comfort, I appreciated that customer service remained responsive throughout the process and worked with me to find a resolution.
The shopping experience itself was straightforward, and the support team was polite in their communications.
Overall, my experience had both positives and negatives, but I appreciate the effort made by customer service to address my concerns.
Dress is nothing like picture
Horrible. They take pictures from other brands and put it on their website as their own. My dress looked nothing like the picture
Dress not quite like the website picture but good customer service and well handled.
Good customer service.
My daughter has ordered a prom dress. Unfortunately the seam didn't sit like the one in the picture. Once we evidenced that, they refunded the money in full minus the shipping (fair enough). It's a shame because the dress is actually very good quality.
They won’t give me a refund after…
They won’t give me a refund after offering me one to delete my last review so I’m making more reviews on how you shouldn’t buy from them they’re a scam and cheap quality with shitty dresses made complete rip off
I bought a dress here for my wedding…
I bought a dress here for my wedding and it turned out beautiful. Amber from their team was very helpful before and after my purchase with making recommendations to have the dress lined and after a minor mix up she was able to help me right away! Very responsive and kind. She has been a wonderful help!
I had a great experience buying my prom dress
I had a great experience buying my prom dress from this online store! The dress was beautiful! What really stood out was the excellent communication from the seller they replied quickly to all of my emails and were very helpful throughout the process. I really appreciated their professionalism and customer service.
Very good costumer service
Very good costumer service! Amber was very sweet!
Dress took some time as it was made by…
Dress took some time as it was made by hand but came in time and is beautiful. We ordered custom measurements and it fits perfect.
Everything is great
Everything is great, I'm happy with my purchase. The dresses are beautiful, perfect in every detail, and the shipping was fast. I recommend them.
Understanding, accommodating, and has well made dresses
My experience with them was amazing! Their was an issue with me receiving my package because my area gets really bad wind storms and the dress I ordered didn't flatter my body. They were so understanding and kind that they helped me get a partial refund! Though the dress didn't look good on me, it was beautiful and well made.
Great company
Great company, I recently purchased a dress from okdais and I love it! It looks elegant and sexy, the fabric is soft and comfortable, and the size is right, I would definitely recommend this company.
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