Olivia May Ltd Reviews 

636
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extraordinary access to high-end, diverse fashion designs and the wide selection of unique clothing. Many people highlight the superb quality of the products, finding items to be exactly as expected. Reviewers frequently commend the high-quality, prompt, and professional service, alongside very fast and efficient delivery and easy returns. The ordering process is described as smooth, with excellent communication and thoughtful packaging. Many customers express high satisfaction, often becoming repeat buyers due to the consistently positive experience.

What people talk about most

Product

Customers consistently note positive experiences with product, often praising the high quality, unique... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting its speed and reliability. Many... See more

Quality

Consumers find quality to be positive, with many reviewers praising the high quality of clothing and service.... See more

Service

People report positive experiences with service, consistently highlighting the high quality and... See more

Order

Reviewers mention positive feedback about order, highlighting that the ordering process is easy and smooth,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

OM has not disappointed me yet. I have made multiple purchases from the UK’s OM online store. Shipping is quick, so quick that I often receive before other shipments from here in Australia. I love the... See more

Rated 5 out of 5 stars

The large access to high end diverse fashion design companies that Olivia May engages with is extraordinary. High quality service from staff has been the constant. There is immediate response to ord... See more

Rated 5 out of 5 stars

I’m not sure how Olivia May flew under my radar for so long. Since discovering the company relatively recently, I’ve made a few online purchases and all have been beautifully packed and quickly despat... See more

Rated 5 out of 5 stars

Very good customer service - OM emailed me to let me know that something I'd ordered had a mark on it and asked me what I wanted to do: offering various options. This is a great company, stocking lo... See more


Company details

  1. Clothing Store

Written by the company

Established 2013, Olivia May has been the ultimate shopping destination for niche international and UK fashion designers. Providing effortless fashion for contemporary women, Olivia May stocks luxury womenswear, footwear and accessories. Olivia May boutiques and showrooms are available in Oxford and Cheshire. Located in the heart of Oxford's bustling cafe and arts Jericho district, Olivia May is the ultimate destination for styling and choice. The Cheshire Showroom offers the perfect private shopping experience in the relaxed area and countryside of Ashton Hayes. Please note our only website is oliviamay.org we are not connected to any other sites or companies.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

636 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(636)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful clothes and fantastic service

Came across this amazing shop looking for a couple of my favourite Italian brands, hard to find in UK. They have a massive selection and excellent sale pricing! Super impressed with the service too. Thrilled to have found Olivia May!

July 25, 2026
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Rated 5 out of 5 stars

Items packaged well

Items packaged well. Easy to order. Quick delivery. Good customer service. Excellent clothes.
I am always very pleased with my purchases.
Thank you

June 25, 2026
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Rated 5 out of 5 stars

The large access to high end diverse…

The large access to high end diverse fashion design companies that Olivia May engages with is extraordinary.
High quality service from staff has been the constant. There is immediate response to orders and excellent delivery.
Thank you very much indeed.

June 25, 2026
Rated 5 out of 5 stars

OM has not disappointed me yet

OM has not disappointed me yet. I have made multiple purchases from the UK’s OM online store. Shipping is quick, so quick that I often receive before other shipments from here in Australia. I love the sales. I feel like I am cheating a little as the seasonal difference between our countries is perfectly timed. What’s new here is on sale over there. I save hundreds of dollars most of the time. Shhh my secret is out. lol.

May 27, 2026
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Rated 1 out of 5 stars

Poor quality

I received my order for earrings and when they arrived was so dissapointed.
The quality of them was poor , considering they were advertised at over £100 and on offer for £19.99 thought they would be good
I got them for my daughters wedding but will not be wearing them
I have messaged Olivia Mae expressing my disappointment , but have not heard anything back .
Won't be using this company again

June 3, 2026
Unprompted review
Olivia May Ltd logo

Reply from Olivia May Ltd

Hello Rhonda, After looking into your review, we can confirm this was not purchased from Olivia May www.oliviamay.org as we pride ourselves on providing high quality European designers from our UK based business. If you would like anymore information, please contact our customer service team customerservice@oliviamay.org. Please can you confirm you have ordered from our website www.oliviamay.org and not "Olivia Mae" as this is not connected to our company in anyway. Kind regards, OM Team

Rated 5 out of 5 stars

Very good customer service

Very good customer service - OM emailed me to let me know that something I'd ordered had a mark on it and asked me what I wanted to do: offering various options.
This is a great company, stocking lots of fabulous brands but with a small company ethos. Friendly and helpful.

May 26, 2026
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