Oliviarosa Reviews 

59
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, most reviewers were let down by their experience overall. Customers frequently complained that the clothing received was of extremely poor quality, poorly manufactured, and looked completely different from the advertised pictures online. Many people pointed out that items were made cheaply, featured extremely thin fabrics, and suffered from incorrect sizing. Some reviewers were not happy with the extremely complicated and frustrating return process. Consumers noted that they were forced to ship unwanted items all the way back to China at their own very high expense. Disappointed buyers also mentioned that the business repeatedly offered partial refunds or store credit instead of issuing full returns.

What people talk about most

Product

Clients share negative opinions on product, expressing deep dissatisfaction with items that look completely... See more

Quality

Consumers find quality to be extremely disappointing, reporting that items are poorly made, exceptionally... See more

Refund

Customers consistently note negative experiences with refund processes, pointing out that requests are often... See more

Return policy

Customers experienced significant frustration with the return policy, as reviewers discovered they must ship... See more

Website

Reviewers mention negative feedback about website content, stating that the items received look nothing like... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Parcel took a month to arrive coat is like felt very poor quality stay well clear of them don't waste your money like I did size way to small can't be bothered to send item back as it will cost a fort... See more

Rated 1 out of 5 stars

Don't even think about it Absolutely shocking quality nothing like description Not even with 1 star Wish I'd read reviews but lessons learned Email asking for refund surprise surprise not heard... See more

Rated 1 out of 5 stars

I ordered a dark grey herringbone jacket for £54.99 the item took weeks to arrive when it did arrive the jacket is nothing like the one I ordered.its more like shirt material And nothing like p... See more

Rated 1 out of 5 stars

Cheap inferior hoodie received after 17 days, not a Cardigan as described. Emailed them I`m not happy and want a refund and told their warehouse is in China and the product would have to be sent ba... See more


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1.3

Bad

TrustScore 1.5 out of 5

59 reviews

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No history of asking for reviews

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1.3

All reviews

(59)

59 reviews in the last 12 months

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Rated 1 out of 5 stars

Avoid ordering from this company

Avoid ordering from this company. Took over a month to come, paid £59.95 for a coat and a poor imitation of a cardigan turnedup rolled in a small ball, - its not even worth £5.95. I am sick and tired if these sorts of companies taking money from people in this way - you are a disgrace to the human race SHAME ON YOU!!!!

November 12, 2026
Unprompted review
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Rated 1 out of 5 stars

Ordered shorts which when arrived were…

Ordered 2 pairs of shorts which when arrived were thin and cheap looking. Returns are very expensive and my items seemed to not have arrived, so they haven’t paid me back. This company is based in China and not The Netherlands as they promote!
Do not buy from this company! It is a con!

August 31, 2026
Unprompted review
Rated 1 out of 5 stars

Olivia Rosa is a scam because why will…

Olivia Rosa is a scam because why will I order and return to china ,I believe they give fake address so u won’t be able to trace it back .set of thief.the quality of the jacket was totally rubbish.the return fees over £26 and jacket £64 . Would like to know if there s a way out

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

Scam … do not order

Scam … do not order
Quality dreadful and as previously mentioned returns are to China
Please do not order dress was nothing like advertised

September 16, 2026
Unprompted review
Rated 1 out of 5 stars

I ordered a dark grey herringbone…

I ordered a dark grey herringbone jacket for £54.99 the item took weeks to arrive when it did arrive the jacket is nothing like the one I ordered.its more like shirt material
And nothing like pictures or description .Its more like a jacket you would see Rodney Trotter wearing.
I’ve emailed customer service for a refund and they haven’t replied.
Avoid this company at all costs ,only after I have just looked online and found similar reviews with the same thing happening to others.i thought this was a European company the way it appears and didn’t realise it was coming from China.
(AVOID THIS COMPANY AT ALL COST!)

I wouldn’t want anyone else to be conned like I have .

September 17, 2026
Unprompted review
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Rated 1 out of 5 stars

Disgraceful company

Disgraceful company. Item is nothing like the photo. The site looks genuine in Manchester at first look but it’s China. Makes Temu look good!

September 12, 2026
Unprompted review
Rated 1 out of 5 stars

Awful

Awful
Cheap and quality nothing like advertised on website
No reply from several emails to refund
Sent item back and never received refund
Avoid avoid avoid

July 17, 2026
Unprompted review
Rated 1 out of 5 stars

Don’t buy anything on this website

Don’t buy anything on this website. It’s a scam. I ordered a pair of sandals that looked very elegant on the photo and received a pair of disfigured Zara sandals instead. They buy cheap, lookalike stuff and then re-sell it under this fake brand. Stay away.

August 26, 2026
Unprompted review
Rated 1 out of 5 stars

Don't even think about it

Don't even think about it
Absolutely shocking quality nothing like description
Not even with 1 star
Wish I'd read reviews but lessons learned
Email asking for refund surprise surprise not heard a thing back

August 17, 2026
Unprompted review
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Rated 1 out of 5 stars

FAKE

FAKE - use House of CB images

Product looks absolutely nothing like the images and is so cheaply made. No response from customer care team in over a month so only option has been to do a charge back via credit card.

July 18, 2026
Unprompted review
Rated 1 out of 5 stars

Awful dress

If I could of, I would have put no stars on this review. The dress is awful, nothing like the picture, cheap fabric, in a totally different colour, see through, zip a different colour to the fabric, not sewn in places. To think I had considered such a cheap nasty company to get a dress from for my sons wedding is beyond me, would normally have cost £99.00. I wouldn't pay 99p. There's no point in sending it back, it's almost the cost of the dress again. Avoid this company at all costs.

July 30, 2026
Unprompted review
Rated 1 out of 5 stars

Don't buy from them

Don't buy from them! Terrible product quality; the photos on the website look good, but in reality, the products look awful! It's not worth it—returning the item costs a lot, and the buyer has to cover the expense. I do not recommend them

July 22, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT ORDER from this disgraceful…

DO NOT ORDER from this disgraceful brand!!!
Operates as a London based brand but is actually from china!
Items not as described, see through, poor quality.
When trying to return items for a refund I have been offered store credit instead or a ‘partial refund’. After 4 different offers they have finally said in order to issue a refund I have to send the packages back to china at my own cost and money! Bank are unwilling to help! No where on the website does it state the returns are to china. Disgraceful, avoid at all costs.

July 25, 2026
Unprompted review
Rated 1 out of 5 stars

Poor quality

Poor quality, overpriced, and a very frustrating return process. The product I received looked nothing like the quality shown on the website. Returning the item was made unnecessarily difficult, with repeated attempts to avoid issuing a full refund and requiring an expensive return shipment to China. In my opinion, this website is misleading, and I would not recommend it.

July 23, 2026
Unprompted review
Rated 1 out of 5 stars

Really bad quality of clothing and awful returns system.

Really bad quality of clothing and bad sizing as well. Have gone to great lengths to return, however it does feel like jumping through hoops. Was offered discounts about 4 times before being given an actual address for return.

Then the return happens to be in China, for which I've forked out 40.00 to pay for customs/ returns etc...

I've yet to see if I'll get a refund. DO NOT BUY!

June 1, 2026
Unprompted review
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Rated 1 out of 5 stars

Presented as a European company but…

Presented as a European company but actually everything made in china. Buyers have to cover expense of returning products to china (at least £10-20) and company tries to convince you to take a partial refund instead. No tracking for delivery of product. Terrible product quality - jumpsuit was see through.

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

The coat i ordered came as a fake it…

The coat i ordered came as a fake it looked nothing like the picture and even worst! I conta ted them straight away to get a refund which I had to wait for ages because they are based in China so the time difference is mad! I eventually sent it back and paid for delivery which was the beginning of the year and up to now still no refund or reply I am shocked at how these fake companies can even get listed on Google. My advice stay away from these cheap knock offs you will find better in Dalston market!!

February 1, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company

Do not buy from this company. The dress was nothing like the photo. It was very poor quality, the material was cheap and the dress was shorter than the photo. You have to contact them for a refund and have to pay to get it returned including shipping costs. Absolute scam

June 19, 2026
Unprompted review

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