Parcel took a month to arrive coat is like felt very poor quality stay well clear of them don't waste your money like I did size way to small can't be bothered to send item back as it will cost a fort... See more
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Avoid ordering from this company
Avoid ordering from this company. Took over a month to come, paid £59.95 for a coat and a poor imitation of a cardigan turnedup rolled in a small ball, - its not even worth £5.95. I am sick and tired if these sorts of companies taking money from people in this way - you are a disgrace to the human race SHAME ON YOU!!!!
Ordered shorts which when arrived were…
Ordered 2 pairs of shorts which when arrived were thin and cheap looking. Returns are very expensive and my items seemed to not have arrived, so they haven’t paid me back. This company is based in China and not The Netherlands as they promote!
Do not buy from this company! It is a con!
Olivia Rosa is a scam because why will…
Olivia Rosa is a scam because why will I order and return to china ,I believe they give fake address so u won’t be able to trace it back .set of thief.the quality of the jacket was totally rubbish.the return fees over £26 and jacket £64 . Would like to know if there s a way out
Scam … do not order
Scam … do not order
Quality dreadful and as previously mentioned returns are to China
Please do not order dress was nothing like advertised
I ordered a dark grey herringbone…
I ordered a dark grey herringbone jacket for £54.99 the item took weeks to arrive when it did arrive the jacket is nothing like the one I ordered.its more like shirt material
And nothing like pictures or description .Its more like a jacket you would see Rodney Trotter wearing.
I’ve emailed customer service for a refund and they haven’t replied.
Avoid this company at all costs ,only after I have just looked online and found similar reviews with the same thing happening to others.i thought this was a European company the way it appears and didn’t realise it was coming from China.
(AVOID THIS COMPANY AT ALL COST!)
I wouldn’t want anyone else to be conned like I have .
Disgraceful company
Disgraceful company. Item is nothing like the photo. The site looks genuine in Manchester at first look but it’s China. Makes Temu look good!
Awful
Awful
Cheap and quality nothing like advertised on website
No reply from several emails to refund
Sent item back and never received refund
Avoid avoid avoid
Don’t buy anything on this website
Don’t buy anything on this website. It’s a scam. I ordered a pair of sandals that looked very elegant on the photo and received a pair of disfigured Zara sandals instead. They buy cheap, lookalike stuff and then re-sell it under this fake brand. Stay away.
Don't even think about it
Don't even think about it
Absolutely shocking quality nothing like description
Not even with 1 star
Wish I'd read reviews but lessons learned
Email asking for refund surprise surprise not heard a thing back
FAKE
FAKE - use House of CB images
Product looks absolutely nothing like the images and is so cheaply made. No response from customer care team in over a month so only option has been to do a charge back via credit card.
Bought a dress size came up small asked…
Bought a dress size came up small asked for a refund then told to send back to china absolute con do not use
Awful dress
If I could of, I would have put no stars on this review. The dress is awful, nothing like the picture, cheap fabric, in a totally different colour, see through, zip a different colour to the fabric, not sewn in places. To think I had considered such a cheap nasty company to get a dress from for my sons wedding is beyond me, would normally have cost £99.00. I wouldn't pay 99p. There's no point in sending it back, it's almost the cost of the dress again. Avoid this company at all costs.
Don't buy from them
Don't buy from them! Terrible product quality; the photos on the website look good, but in reality, the products look awful! It's not worth it—returning the item costs a lot, and the buyer has to cover the expense. I do not recommend them
DO NOT ORDER from this disgraceful…
DO NOT ORDER from this disgraceful brand!!!
Operates as a London based brand but is actually from china!
Items not as described, see through, poor quality.
When trying to return items for a refund I have been offered store credit instead or a ‘partial refund’. After 4 different offers they have finally said in order to issue a refund I have to send the packages back to china at my own cost and money! Bank are unwilling to help! No where on the website does it state the returns are to china. Disgraceful, avoid at all costs.
Poor quality
Poor quality, overpriced, and a very frustrating return process. The product I received looked nothing like the quality shown on the website. Returning the item was made unnecessarily difficult, with repeated attempts to avoid issuing a full refund and requiring an expensive return shipment to China. In my opinion, this website is misleading, and I would not recommend it.
Don’t purchase from this site
Don’t purchase from this site, took 4 weeks to arrive and when it did the quality was awful.
Really bad quality of clothing and awful returns system.
Really bad quality of clothing and bad sizing as well. Have gone to great lengths to return, however it does feel like jumping through hoops. Was offered discounts about 4 times before being given an actual address for return.
Then the return happens to be in China, for which I've forked out 40.00 to pay for customs/ returns etc...
I've yet to see if I'll get a refund. DO NOT BUY!
Presented as a European company but…
Presented as a European company but actually everything made in china. Buyers have to cover expense of returning products to china (at least £10-20) and company tries to convince you to take a partial refund instead. No tracking for delivery of product. Terrible product quality - jumpsuit was see through.
The coat i ordered came as a fake it…
The coat i ordered came as a fake it looked nothing like the picture and even worst! I conta ted them straight away to get a refund which I had to wait for ages because they are based in China so the time difference is mad! I eventually sent it back and paid for delivery which was the beginning of the year and up to now still no refund or reply I am shocked at how these fake companies can even get listed on Google. My advice stay away from these cheap knock offs you will find better in Dalston market!!
Do not buy from this company
Do not buy from this company. The dress was nothing like the photo. It was very poor quality, the material was cheap and the dress was shorter than the photo. You have to contact them for a refund and have to pay to get it returned including shipping costs. Absolute scam
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