I remember I lock my card to keep my card safe and I couldn’t get back in to unlock my card. I call customer service to help me unlock my card she was very professional and had no problem helping me.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The ease of using the card and navigating the app makes it very appealing . I have owned a Merrick card for decades and understand that Ollo is associated, that makes me happy also . I like to stay wi... See more
Company replied
Web statements can be confusing, otherwise five stars on most everything else. the Alerts that I've set-up in my profile are good, but some of them are very slow to arrive, but that may be how fast th... See more
Company replied
I have had zero problems so far and highly recommend them. Great customer service and being on auto pay it’s always right on time.
Company replied
Company details
Written by the company
We are a credit card company that puts you first. With straightforward products, no-nonsense tools and 24/7 US-based support, we’re here to help you build your future, starting today.
Contact info
1000 N West St, 19801, Wilmington, United States
- www.ollocard.com
4.5
Excellent
3K reviews
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Reply from Ollo Credit Cards
Thank you for your review, Cynthia.
Had an issue with my bank making…
Had an issue with my bank making payments to Merrick. I called them and they said it was flagged for fraud. However, Merrick bank will no longer accept payments from my bank. Unless however they do it over the phone with a debit card. And only if my account is in arrears. And only as a courtesy. That was a direct quote. So what they're saying is they don't want my money, but they DO want to charge me extra fees (late, etc.) BEFORE they accept payments from the very account they refuse to accept payments from. What an effed up company. CS workers suck too. Either they repeat their script like a parrot, or they're condescending.
October 30, 2026
Unprompted review
Reply from Ollo Credit Cards
We appreciate you taking the time to leave a review, Kelley. We take all feedback seriously, as we strive to improve our customers’ experiences. For assistance, please call us at 833-845-1900. This is a unique number made for inquiries from social media. We are happy to help.
easy to use and its app is really user…
easy to use and its app is really user friendly
November 2, 2026
Reply from Ollo Credit Cards
Thank you so much for sharing your feedback about our mobile app. We really appreciate it and are happy to hear that you find it easy to use and user-friendly.
Reply from Ollo Credit Cards
Thanks for the review!
Zero Stars- No care for Ally Customers
If I can give zero stars I would. I have had nothing but issues since Ally transferred their credit card to Ollo. Since April, 25, 2026,I have been fighting charges that I didn't authorize and it took 5 months of repeated letters requesting multiple investigations to be told that supposedly the Ally card was physically used even though the Ollo one with the same account number had been sent out weeks before said purchases were made. I also never received said Ollo card. On the day the charges were made, I was notified via text for one and that's when I called and found out there was more to which I informed them that I hadn't made any of them. However only one charge was reversed. I have canceled my account and do not trust anything about this company as they have not been forthcoming to me and do nothing to investigate fraud. They just send out generic letters the next day after receiving written notices.
October 29, 2026
Unprompted review
Reply from Ollo Credit Cards
We're sorry to hear about your experience, JD. We've shared your feedback with the appropriate team. Thank you again for reaching out.
PLEASE STAY AWAY FROM OLLO!!!!!!
PLEASE STAY AWAY FROM OLLO!!!!!!! THEY DECIDED TO CUT MY CREDIT LIMIT DOWN TO $2,800 FROM $4,500! I ALWAYS PAID ON TIME AND I HAD NO PROBLEM WITH ALLY BUT OLLO IS A JOKE!
October 29, 2026
Unprompted review
Reply from Ollo Credit Cards
Thank you for reaching out, Craig. Please call us at 833-845-2200 for assistance. We're happy to help.
Customer service
I remember I lock my card to keep my card safe and I couldn’t get back in to unlock my card. I call customer service to help me unlock my card she was very professional and had no problem helping me.
October 2, 2026
Reply from Ollo Credit Cards
Happy to hear this, Patricia. Thanks for the review.
Reply from Ollo Credit Cards
Thanks for the review, Walter.
If I could give it a zero I would.
If I could give it a zero I would.
October 28, 2026
Unprompted review
Reply from Ollo Credit Cards
We appreciate you taking the time to leave a review, Kat. Please call us at 833-845-2200 for assistance. We are happy to help.
Reply from Ollo Credit Cards
Thank you for your review, George.
Reply from Ollo Credit Cards
Thank you for your feedback, Jerry.
Reply from Ollo Credit Cards
Thank you for your review, Valentina!
easy to work with and statment info
October 26, 2026
Reply from Ollo Credit Cards
Thanks for the review, David.
It was esay to set up the account and…
It was esay to set up the account and the cc process.
October 27, 2026
Reply from Ollo Credit Cards
Thank you for your feedback, Marcos.
Easy to access your account on your…
Easy to access your account on your phone or laptop.
October 23, 2026
Reply from Ollo Credit Cards
Thanks for the review, Mekia.
Reply from Ollo Credit Cards
Thanks for the review, Shelley.
Love this card
October 22, 2026
Reply from Ollo Credit Cards
Happy to hear this, James! Thank you for your review.
Reply from Ollo Credit Cards
Thank you for your feedback, Nancy!
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