Omar Park & Leisure Homes Reviews 

86
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 81 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional staff, noting that the engineers are extremely polite, friendly, and highly professional during all home visits and installations. Consumers are also deeply impressed by the consistently high standard of service and quality workmanship provided. People appreciate how thoroughly the team cleans up after completing repairs and how efficiently they handle snagging lists, ensuring everything is finished perfectly. Many reviewers mention that the aftercare support and customer service go above and beyond standard expectations, making the entire process smooth, reassuring, and completely stress-free for homeowners.

What people talk about most

Staff

Clients share positive opinions on staff, frequently describing the engineers and maintenance workers as... See more

Service

Reviewers mention positive feedback about service, with customers frequently expressing deep appreciation for... See more

Quality

Users describe positive interactions with quality, noting that reviewers are extremely pleased with the... See more

Customer service

Consumers find customer service to be positive, noting that communication has been excellent and staff are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scott & Gareth did a refurb to my parents en-suite bathroom following a water leak & installed Fibo boards & a new shower tray & doors. They did an excellent job taking real care ensuring it was compl... See more

Company replied

Rated 5 out of 5 stars

After purchasing our Omar Regency Lodge at Red Deer Village, we had our first home inspection carried out by Omar Maintenance inspector Danny. He carried out some windows and doors adjustments with co... See more

Company replied

Rated 5 out of 5 stars

Konrad came yesterday and succeeded in making 2 radiators work in my lounge. 5 other people had already failed to find and fix the problem. The pipes underneath had not been connected properly, but... See more

Company replied

Rated 5 out of 5 stars

We have had our Omar home for 6 months now and we couldn't be happier with the service we have received. Whenever an issue has arisen, it has been handled quickly amd with great care and attenti... See more

Company replied


Company details

  1. Vacation Rental
  2. also in
  3. Holiday Accommodation Service
  4. Holiday Home

Written by the company

Omar is the UK’s leading manufacturer of park homes and luxury lodges with a reputation built upon over 50 years of manufacturing excellence. All Omar homes and lodges are built to residential standard BS 3632, meaning they are suitable for residential use throughout the year and are built to last at least 50 years. All homes and lodges built to this standard are required to be energy efficient and also come with a long-term structural warranty. Interiors (which can be bespoke tailored), have a choice of floor layouts to suit individual needs and are right up to date with stunning interior design. All homes come with quality branded furniture, white goods, double-glazing and central heating as standard, and many of the homes also include luxury features. With industry leading design, exceptional build quality and unsurpassed attention to detail, Omar provide quality assured, lifetime homes! Visit our website to see our full range of park homes and lodges for sale.


Contact info

4.8

Excellent

TrustScore 5 out of 5

86 reviews

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No recent history of asking for reviews

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4.8

All reviews

(86)

81 reviews in the last 12 months

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Rated 5 out of 5 stars

Very polite and knowledgeable staff member

Konrad came yesterday and succeeded in making 2 radiators work in my lounge. 5 other people had already failed to find and fix the problem. The pipes underneath had not been connected properly, but Konrad noticed straight away and connected them in the correct order.
He was very polite and knowledgeable and is a credit to your workforce.

November 3, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thanks so much for the review! We're glad your radiators are now working and will pass your comments to Konrad!

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Rated 5 out of 5 stars

Excellent service

Thank you so much to Scott and Jamie for their excellent service.They went above and beyond,carried out repairs efficiently and professionally, and reassured me that everything would be ok. They are friendly,polite,hard-working and highly skilled. Would definitely recommend!

November 2, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thanks for the review Selena! We'll pass your comments onto the team!

Rated 5 out of 5 stars

just been up to Omar at Branden in…

just been up to Omar at Branden in suffolk to have the plans for our new home, excellent service from Sophie Collins who spent all day with us configuring our new home, ensuring we we’re totally happy with everything that we wanted. Sorry we kept you there so late. I cannot thank her enough. I was so uneasy visualising the Home but she made it so easy. I know we got tried towards the end as we all did but we’re still managing to tweak things when we got home and we called her the next day and she was happily to oblige. I cannot recommend her enough. She was lovely. thank you so much

October 29, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thanks for taking the time to write a review! We're delighted you've been happy with your experience and will pass your comments on to Sophie.

Rated 5 out of 5 stars

amazing service

Omars technician Paul came do some small snagging works , his workmanship was excellent and extremely clean and efficient in his work , highly recommend this company

October 27, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thanks for the review Gary, it means a lot to us! We'll pass your comments onto Paul!

Rated 5 out of 5 stars

5 star customer service

We had some issues with our park home which had been ongoing, on Monday 19th Oct we had a lovely guy called Jamie come and completed all the repairs needed to a very high and professional standard. We are very grateful for his time and consideration to the issues that he deal with. Many thanks
Tony & Carlyne

October 19, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thanks for the review Carlyne and we're delighted to hear that you've been happy with the work! We'll pass your comment onto Jamie.

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Rated 5 out of 5 stars

Damon,Gareth,Jamie &Nathan ,were hard…

Damon,Gareth,Jamie &Nathan ,were hard working, efficient and very polite. They did a first class job and I would highly recommend them and Omar if i want any more work done i would want Omar to do it well done Omar carry on the good work thanks mr Manby

October 21, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thanks for the review! We're delighted to hear that you've been happy with your experience and will pass your comments onto the team.

Rated 5 out of 5 stars

Excellent workmanship and professionalism

I would like to recognise Chris and Kamil, aftercare engineers from Omar, for the excellent work they carried out at one of our park homes on the Lakeside, Gateforth Park.

They both demonstrated great skill and pride in their work, with a fantastic eye for detail and a clear commitment to achieving a high standard of finish. Their approach is professional, thorough and conscientious, and the quality of workmanship is greatly appreciated.

Communication has been excellent, keeping me updated on progress and ensuring I am aware of what is happening throughout the process. They also took great care to keep their working area clean and tidy, showing genuine respect for the park, our residents and their homes.

Chris and Kamil are a real asset to the Omar aftercare team. Their positive attitude, attention to detail and considerate approach make a genuine difference, and it is a pleasure to have engineers of their calibre working at Gateforth Park.

Thank you, Chris, for your hard work and for helping to deliver such a high standard of aftercare.

October 21, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thanks for the review Helen, we really appreciate it! We'll pass your comments onto Chris!

Rated 5 out of 5 stars

Excellent service from Danny and Paul

Danny and Paul from Omar came out to carry out some maintenance on our park home today, and we were very pleased with the service they provided.

Danny has been to see us before, and he is always extremely friendly, approachable and helpful. He takes the time to explain things, offers useful information and tips, and makes you feel comfortable asking questions. It’s lovely to deal with someone who genuinely wants to help and make sure you understand everything.

Both Danny and Paul were great, and it’s reassuring to know that help and advice are available when needed.

A big thank you to them both for their excellent service. They are a real credit to Omar, and we would happily recommend them!

October 16, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thank you for taking the time to write a review Mary, it means a lot to us and we're delighted that you've ben happy with the work! We'll pass your comments onto the team.

Rated 5 out of 5 stars

The service i received to from Daniel…

The service i received to from Daniel Brookes and Paul Houghton was amazing. There wasn't anything to much for them. They were polite and tidy. Well done Omar for your service personnel.

October 14, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thanks for the review Scott! We're delighted you've been happy with the service received and will pass your comments onto Daniel and Paul.

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Rated 5 out of 5 stars

Thanks to Owen and Jason all works…

Thanks to Owen and Jason all works completed perfectly and such a good pleasant team

October 7, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thanks for the review! We'll pass your comments on to Owen and Jason.

Rated 5 out of 5 stars

We have had an Omar Park home for…

We have had an Omar Park home for nearly 6 years and found to be very helpful and as much as to say we need to match two rolls of wallpaper with the wallpaper in the home I spoke to Omar a lady in refurbishment services call Claire who was really helpful and sent me two roles of wallpaper within two days. I think this is fantastic thank you Omar.

October 6, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thanks for taking the time to write a review, we really appreciate it and will pass your comments on to Claire.

Rated 5 out of 5 stars

Floor relay

Very professional job done by Owen and Jason . Lovely lads always happy to help

October 5, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thanks so much for the review! We'll pass your comments on to Jason and Owen!

Rated 5 out of 5 stars

Damon and Gareth… Brandon Suffolk

These to engineers Daman and Gareth came to refurbish our.guest bathroom.
It is our pleasure to say that both Damon and Gareth approached the job in the most positive and professional manner, which put both my wife and myself at ease, they discussed with each other, and us the next steps on the project every day, the time and care to the finest of details produced the bathroom of our dreams

October 9, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thanks so much for the review Joseph! We're delighted you're happy with your new bathroom and will pass your comments on to Damon and Gareth!

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Rated 5 out of 5 stars

Excellent Customer Service

I had my Park Home refurbished by Omar last year, and was extremely pleased with the result. From the staff in the Refurbishment Office to the team of Engineers who carried out the work, everybody was extremely helpful, caring and professional.
I have just had some work done under the warranty which was carried out by Damon and Gareth (they were part of the original team along with Jamie and Scott). Once again they were very helpful, and they were pleased to return to see the “end result” of their work. My neighbours all commented how nice the guys were when they were doing my refurbishment, and that is very reassuring. I would not hesitate in recommending Omar for their service and product.

September 25, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thanks for your kind words Michelle, we're delighted that you've been happy with the work and will pass your comments onto the team.

Rated 5 out of 5 stars

Turned up for twenty minutes

Turned up for twenty minutes stayed for hours to sort snags. Ryan sets a standard that should become the norm. And very nice as well. Huge thank you b

September 29, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thanks so much for the review! We'll pass your comments on to Ryan!

Rated 5 out of 5 stars

Great service from the refurb team.

I’ve just had Scott and Jamie in to do some repairs to my house and once again I’m very grateful and impressed with their help. They both took the time and effort to check that I was happy with the work and that all was ok going forwards.

September 28, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thanks for taking the time to write a review Yvonne! We're delighted you've been happy with your experience and will pass your comments on to Scott and Jamie!

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Rated 5 out of 5 stars

We now have a kitchen & bathroom we can use

We’ve just had a kitchen and bathroom refurbishment and Alan and John (Omar engineers) were amazing - worked so efficiently and clean, they solved any queries along the way with no problems and we were very grateful that they used their own initiative - can’t thank you enough.
So pleased with the end result, we now have a bathroom and kitchen that is both practical and stylish to use, at 94 and 87 that’s what we asked for and that’s what we got.
Thanks to all the Team at Omar

September 7, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thanks so much for the review, we really appreciate it! We'll pass your comments on to Alan and John. Enjoy your new kitchen and bathroom!

Rated 5 out of 5 stars

The young man Jamie

The young man Jamie, was very professional in his manner, politeness and work ethic. Even though Omar had forgotten to notify us of the up and coming appointment he waited in his van till we were ready for Jamie. He then went about his work efficiently and did what he was meant to do.

September 21, 2026
Unprompted review
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Reply from Omar Park & Leisure Homes

Thanks for the review Robert! We're delighted to hear that you've been happy with the service received and will pass your comments on to Jamie!

Rated 5 out of 5 stars

Great all the way

From first choosing and buying our lodge we have had a great service .
5 🌟 to Danny who has repaired a few snags for us . He’s a friendly and efficient asset to Omar

September 16, 2026
Unprompted review
Omar Park & Leisure Homes logo

Reply from Omar Park & Leisure Homes

Thanks so much for the review! We'll pass your comments on to Danny!

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