Omocom Reviews 

Rented though Qasa, i was ensured that there is a renters insurance. The quartz worktop had an accident ( it cracked) while the house was rented. I've contacted the insurance, they found a company to fix it. Then they changed their mind. They just wanted to give some money for the cost of the workbench only, with age deduction. Then i had to point that one must take out the old one to put another one. They do not have a company they work with to do this type of work, the owner has to look for companies and quotes. There are 2 worktops( L shaped kitchen), they replace only one, independent of thikness and color change in the new one. On top of that, they apply aging procent on work that has to be done on replacing also. It is a stone workbench, it is the mother of all workbenches, should last more than 25 years ( warranty time from Ikea). Unfortunately, this insurance company treats it the same as a laminat one. It feels like they just want to trick you every single step- not a profesional attitude. If you can influence what the person renting your house has as insurance , ask for a proper insurance company.

UPDATE 2:

After posting this, OMOCOM demanded I remove the employee's name I corresponded with, they then proceeded to ask how I sent the money, what currency it was in etc. All this info was sent to them already. Since they only seem to understand information posted here, here are the numbers they are looking for lifted from the email I sent the now redacted person.

"On January 2, 2026, I initiated a wire transfer in the amount of $3,000 USD from my account at Bank of America to the banking details provided by your company, including IBAN SE1650000000050598274103. The transaction reference number is 2026010200367591. My bank has confirmed that the funds were successfully transmitted to your designated receiving bank." sent march 23, 2026, still no response.

UPDATE: The response below is total BS. I corresponded numerous times with "NAME REMOVED BY OMOCOM DEMAND" and I sent several emails to your "hello" email address over the past several months. You know exactly who I am, and you received a demand letter from me informing you to to stop harassing me and I cited your relevant account confirmation details. Proving you did receive the funds. this is the only response you've given.

ORIGINAL
This company insured a vehicle we rented. We backed into a rock and it cracked the bumper. Surprise the bumper cost 3000 USD which was the deductible. We offered to pay with credit card. They refused, instead demanding we pay their foreign account.

We did, they denied receiving it, we have confirmation it was sent, they play dumb and say they will go to collections. Their reviews here speak volumes on the way they do business. Beware!

They just dont answer on phone , their "expert" says its my fault if a truck change line without looking and choke me ( and the truck driver agree he didnt look ) , but good luck to clearify with them ... I was still waiting they answer .. and they told you every 10 seconds when you wait " we dont have nobody now please wait or call later" genius realy what you can do more to made customers crazy .

My car got an accident and the cases have been handled for more than 4 months so far even not yet able to be handed over to the workshop. The only thing I got from the customer support is "sorry and waiting".
The embarrassing part is I got the insurance from gomore, who doesn't provide alternative. Otherwise I would never have any business with omocom!

Never use this. Likely a scam! Bought an insurance for a move of a furniture(a vintage skänk) on tiptapp. In the move of the furniture the mover broke a part of the furniture and i directly opened a claim with omocom. They responded one time after 2 days and asked me to send what I payed for the furniture. I sent the information directly but now after 2 weeks and 3 tries to get a respons nothing has happend. I think they are trying to ignore the claim so they won't have to pay out.

We rented out our house through a website that uses omocom as an insurance for unexpected damage to the house. It was totally useless since Omocom thinks everything is normal damage. We rented out the house for 6months and the tenants made big wholes in the floor, broke a window, ruined all the furniture etc. the house including the floors were newly renovated so floors were all new. Omocom stated that this is normal
Damage..

Completely useless insurance, feels like a scam and I recommend everyone to avoid them at all costs!

Fick svar här av er nu och det stämmer inte. Jag har skickat in offerter och ni har avslutat ärendet. Att ett krossat fönster, stora hål i golvet osv är normalt slitage på 6månader är er åsikt och det har vi överklagat. Exemplet ni gav på onormalt slitage var just om ett barn har ritat på en vägg.. men gäller inte när vuxna förstör nya väggar.

Jag står fast vid min åsikt om ni friskriver er från allt genom att skylla på normalt slitage.

I rented a car in July using Amovens platform. A man crashed on the car I was renting and admitted his fault and agreed to pay for the repairs to the car I was renting, as his car was fully insured. I immediately told the owner, who was very understanding and helped me with the process, in addition to talking to Amovens, of course. Amovens informed me that I would have to talk to Omocom insurance and that Omocom would handle the matter directly with the insurance company of the third party responsible for the damages. This never happened. I talked to the man responsible for the damage and he said Omocom called him once and never called back. Everything was handled poorly and in the end, after THREE months of the incident and incessant and frustrated attempts to contact Amovens and Omocom, they charged me for the deductible of the Omocom insurance to repair the car. Even though I was NOT responsible for the damages, neither Amovens nor OMOCOM were interested in resolving my case. If there is Omocom as insurance for anything you pay for, run!

This company is straight a scam,and im not sure how they are able to operate. Straight up thiefs. Be very aware if u decide to use this company.

There were couple of incidents happened when I rented items at Hygglo and the claim process with Omcom was easier and hassle free. Encourages me to rent further without worries

Wow.. Worst "company" ever. Stay away and dont do deals with these clowns.

Omocom will compensate 20 % on the damages,its less money for the damages But i am very satisfied with customer service specially Mr. Hussein Albahash Provide good service on my case With patience, timely update through emails and calls.

Pretty useless.

I filed a claim due to tenant damaging some facilities in my apartment. I've been waiting for over 2 weeks and when I followed up with them they told me that they've been waiting for Qasa to respond. Truth was that, that Qasa responded already a week ago. When Omocom did actually replied, they just said that they're closing the case and can't give me compensation, because tenant didn't think the damage was caused by him. When I challenged that they responded that they're not taking side they're not a court blahblahblah. However they didn't even investigate from my side. It's funny that they said that they're not taking side. In my opinion they're only being lazy and only want to charge money but don't do their job properly.

They said that the tenant has to agree for them to compensate but that basically means that protection for the landlord is non-existent. Avoid this company at any cost if you can! Sign a very thorough inspection list before tenants moving in. Don't think you're fine because your houses are seemingly insured.

EDIT: I asked Qasa if it's possible to opt out because I don't want to support a business that provides little value. They said no. I don't understand why this company managed to seek rent in such a way, and why do we have to use service from Omocom while there're so many good insurance companies out there.

Joke Company... Don't fall for it.

I rented my house through blocketQasa. This insurance comes together with the renting out through blocketQasa. I claimed damages occurred during rental period. They rejected all claims with very funny reasons. They decide value of damage themselves and reject on the grounds of deductible. They reject most damages without reason. Their insurance product sheet says damages are covered but they still reject without reason. When you call them to clarify they say they don't have time to clarify. Their representatives are completely untrained you will experience this at first instance when you talk to them. They will yell and scream at you. Absolute joke. I would rather not have any insurance so at least I don't have to spend time in making claims and dealing with such kind of scam companies.

Absolute garbage company. They will lie to you about the value of your product to lower the amount to pay out. They make up a number based on scam auctions from decades ago. This is systemic behaviour from this company. Check forum posts and you will find years and years of this.

I wholeheartedly disprove of the service offered by Omocom. As a car owner who uses Amovens in Spain, I don't get to choose which insurance to claim damages to - the renter made damage (politely informing me and apologizing for it), and the claim is not covered because according to these insurers, it's due to wear and tear (and not true: cars aren't indestructible, old or new). So, if you can: stay away. I will quit Amovens as I can't choose my own insurance.

I will always insure my moves from now on. I paid 89sek for 10,000 coverage. Sure enough they damaged something in the move and with very little work, I was reimbursed for the repair. Don't take a chance. You're not always using professional movers!!!!!

Borderline insurance company. I bought a camera from Blocket, which I was recommended by blocket to get an insurance for hidden faults, during 14 days from day of purchase. It made sense since it is a used item. Omocom policy , was straightforward to refund the money if something should happen. I got the camera and few days after, the camera stopped working. "The specialist" , who asked me if I did contacted the seller of the item not working anymore. I replied 'no, since the item was working when I got it'. "The specialist" then replied that "Since it worked when you received it, there is no hidden fault. Unfortunately, the insurance does not apply.". Am I a clairvoyant or an expert to see 'hidden fault' without having the item in my hands or using it?. I asked if it was the final answer of the case, because I will forward it to a lawyer ,Hallå Konsument and Konsumentverket. First then, he asked me to get the item to a repair. Then tells me that the bill of taking the item to be checked for reparation is on me. Useless insurance! I have got enough. First you conclude a case without checking the item, then want to bill me for a check on an item your insurance cover. I don't trust you at all!. I'm forwarding the case.