Omoda.de Reviews 2,671

TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

Very dissapointed! I ordered three pairs of inuikii sandals in white, taupe and black. They sent me two of the same color (taupe instead of white) and I can't return them because the package was sen... See more

Rated 5 out of 5 stars

The quality of the boots is brilliant and the shipping only needed a short time. The parcel was neatly packed and the boots inside were protected very good. The whole process was satisfying and I am l... See more

Rated 5 out of 5 stars

I am a first-time buyer, but thrilled with the quality of the shoes. The shipping time was 2 days for me. The shoes were neatly packed and the sneakers inside were very well protected. The whole proc... See more

Rated 4 out of 5 stars

The shopping experience itself was very good. Easy and fast delivery. Unfortunately the product information was not good. It said "normal size" of the shoe. Actually the shoe was at least 1 number too... See more

Company details

  1. Shoe Store
  2. Bags and Luggage Store

Written by the company

Online Shop für Schuhe mit den neuesten Schuhtrends, großer Markenvielfalt und exklusiven Topmarken. Kauf auf Rechnung und 100 Tage Rückgaberecht.


Contact info

3.3

Average

TrustScore 3.5 out of 5

3K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Very dissapointed!

Very dissapointed!
I ordered three pairs of inuikii sandals in white, taupe and black.
They sent me two of the same color (taupe instead of white) and I can't return them because the package was sent to Croatia as a gift 😫

July 7, 2023
Unprompted review
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Rated 5 out of 5 stars

I am a first-time buyer

I am a first-time buyer, but thrilled with the quality of the shoes. The shipping time was 2 days for me. The shoes were neatly packed and the sneakers inside were very well protected. The whole process was Perfect also with the tracking code I could track my shipment. I look forward to ordering another pair of shoes in the near future.

December 27, 2022
Unprompted review
Rated 5 out of 5 stars

By far the best Customer Support!

I had an issue with my order and had to change it 3 times. The refund was immediately processed and the new order shipped.

The Customer Support via mobile was easily reachable and extremely helpful.

December 7, 2022
Unprompted review
Rated 5 out of 5 stars

The quality of the boots is brilliant…

The quality of the boots is brilliant and the shipping only needed a short time. The parcel was neatly packed and the boots inside were protected very good. The whole process was satisfying and I am looking forward to buy another pair of shoes in the next furure.

December 5, 2022
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Rated 5 out of 5 stars

Excellent customer service

I had a reclamation on a product and therefore several contacts with customer support. They were very polite, professional and interested in solving the problem to my favour. I will always buy again at Omoda shops as this super support really astonished me. They have wonderful products, a good team and are highly customer oriented. Thanks for this outstanding experience.

October 1, 2022
Unprompted review
Rated 4 out of 5 stars

The shopping experience good, product information poor.

The shopping experience itself was very good. Easy and fast delivery. Unfortunately the product information was not good. It said "normal size" of the shoe. Actually the shoe was at least 1 number too small. Normally I have 9 (43) - I ordered 10 (44,5) and the shoe was far too small.

September 22, 2022
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Rated 1 out of 5 stars

Please contact me

Please contact me . I wrote a message that I will send the shoes back to you ,
I need to get a ticket for sending back additional the package was in a very bad condition and the delivery took very long . But please contact me and send me the ticket for free sending back to you . Thanks , Claudia

June 29, 2022
Unprompted review
Rated 1 out of 5 stars

Order number 25278217

Order number 25278217

Well, I made this order last week and in the order confirmation it was claimed, the delivery date would be the 9th of may. When I look at the DHL sending number it seems like my shoes are still hanging around at the stock and haven‘t made it one feet away. I don‘t know yet, if I can recommend this company. So far definitely not.

May 10, 2022
Unprompted review
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