The issue is not the parking rule…
The issue is not the parking rule itself — it’s how it’s enforced.
I received a warning for backing into a parking space, which I understand is against the policy unless the vehicle has a front license plate. However, immediately after receiving the ticket, I walked the property and found multiple other vehicles in the exact same violation (no front plates, backed in) that were not cited.
This raises serious concerns about inconsistent and selective enforcement.
I contacted customer support to get clarification, but instead of providing a clear explanation, the representative avoided answering the question and refused to escalate the issue to a supervisor.
Rules should apply equally to all residents. If enforcement is inconsistent, it creates frustration and undermines trust in the system.
Very disappointing experience.
After waiting 48 hours still no one has the professional courtesy of contacting us. Please be aware of the terrible service provided by this company!!!!!