Oneassist Reviews 

One Assist is a very bad company, no one should trust it, they did very bad to me and caused me loss, my contact is 9977044068

Good very good 👍

One of the worst experiences I have had.
Bought extended warranty with the company. They refused to repair my phone. Please do yourselves a favour and pick another company that is honest. Please make sure you pick a company that offers ALL IN REPAIRS because my experience is that they will come up with anything to avoid repairing your phone. Paying for ONEASSIST is a waste and they are scamming customers.

Policy : 1045795811
S.Mutyam
9394532557
Subject: Warranty Claim Rejected Unfairly - OnePlus Bullets Wireless Z2 - Manufacturing Defect
Dear OnePlus Support Team,
I have purchased OnePlus Bullets Wireless Z2. Within the warranty (extensional warranty ) period, the wire from the earbud housing has come out / opened automatically as shown in the attached photo.
This is a clear manufacturing defect, not physical damage or rough handling from my side. The product has been used normally.
Your service team is rejecting warranty saying it's physical damage, which is completely unfair. The wires have opened on their own due to poor build quality. I request you to kindly reconsider and provide a replacement under warranty as per your policy and consumer rights. I have the bill and the product with me.
When I asked the Bangalore service center why the warranty is not available, they did not give a proper answer and hung up the phone. Please explain.
Thank You

Bangalore service took my air bars for checking and opened the wires completely and also opened the block around it and sent it back. They did not repair it, they did not give warranty and I paid my money for an extra warranty for another year but they did not answer. Now they opened all the wires for checking and sent it back. How should I use it? Please help me.

Good experience

To be honest technician did not come at the time it was scheduled, somebody called and asked for OTP. i refused to give. after 3 days from scheduled visit they gave 3 calls and closed the case. So easy for them. My printer is still not repaired.

Hello Sony, I have a Sony company TV, Sony Bravia 65 inch TV, its panel got damaged recently, so I had taken extended warranty from @oneassist.in while buying the TV and now my TV is facing panel issue, so I raised a complaint with @oneassist.in they have installed duplicate parts in my Sony TV by calling them original Sony parts. This company is installing duplicate parts in Sony products in the name of Sony to the customers.

Its good experience

Excellent service

Great experience

Chor company h one assist mene 3 sal ka accidental damage protection plan liya tha TV ka , TV 6 mahine mein kharab ho gai , claim process karne ke liye mere se ₹500 liye , 10 din bad Mera claim reject Kar Diya, aur ₹500 refund bhi nahin diye aur jo hai, Mera 50000 ka TV ka nuksan ho gaya, total loss , Flipkart bhi chor company hai usi Ne mere Ko TV beka aur iska plan beka one assist ka
Bhai kabhi bhul ka bhi mat lena iska plan nahin to pachtaoge , ghatiya chor company hai
, customer care ka number nahin milta Hai , chat wale aathvin pass hai
Bahut hi ghatiya response hai
Chor h sale , claim process karne ke ₹500 lete Hain, aur paise bhi refund nahin karti claim reject hone ke bad

With miss Bharti help, I received my TV damage compensation. I found her help in this regard very good.

good service

On 27 Feb 2025 I had purchased 2 years extended warranty for the Whirlpool refrigerator which I bought on same day.

On 10th Aug26, I raised an service request for repair of my above mentioned refrigerator since cooling was reduced 2 days ago.
On 12th Aug26, I recd the msg from OneAssist confirming the registration of my complaint vide Service request No. 74844313.
On 13th Aug26, I recd another msg confirming that complaint has been handed over to concerned technician. Subcequently, the technician visited on same day around 11:00 am. After inspection they informed that gas is not leaked and may have some other issue for which refrigerator need to be switched off for 8 hrs to cool down and further investigation. So, technician went back informing us to switch off the refrigerator in the night so that he can check it next day in tve afternoon.
Accordingly, refrigerator was switched of on the night of 13th Aug. But no one came on 14th Aug whole day. I tried to called OneAssist office 5 times between 3:00 pm to 7:00 pm but noone picked the call. Again I tried to call on 15th Aug but no response.
When I called again on 16th Aug26 at around 10:00 am, I was informed
that techinician will surely visit by afternoon. No reason was given for not visiting on 14th Aug inspite of confirmation given by technician.
Moreover, inspite of repeted calls on since 14th Aug, the technision has not reached till 19th Aug26 2:00 pm.
I am facing difficulty without refrigerator and many of food products have perished since refrigerator is switched off since 13th Aug26 10 pm on technician advised.
This attitude of One Assist is highly unprofessional

ONE ASSIST

It's fraud company who cheat the customer and it's customer care people are worst.

I guess OneAssist pay their customer care people just to reject the claim without any reason. #OneAssist fraud company
Kindly don't purchase any policy from One assist .Such a worst insurance company .They don't settle any claim. When you read there terms and condition of two pages you don't dare to claim again.
They will give a number of reasons for rejecting your claim at any cost. This is my personal experience.

So friends, please think before once if you are going to take insurance from this company. Never encourage such type of companies any more, please.

They are not a genuine service provider, the money paid for the protection cover is a complete waste. I am unable to register a service call because the app is not allowing me to raise the issue, even though the product is still within the warranty/protection period. This is extremely disappointing and defeats the whole purpose of paying for the protection cover.

without any concern rejected my request suck services 0% services suck service suck services, suck you OneAssit Consumer Solution!

They deserve the top spot for providing absolutely appalling service. This company deceives people for its own profit without caring about customer issues; if you have a problem with your television, please do not entrust it to them—they steal necessary components from the sets. They treat customers very poorly, and the staff working there are terrible. Please do not use their services; I am one of the people who fell victim to their deception.

Very good very nice