Mick D was an absolute delight - considerate and super thorough. My screens and screen door have already noticeably improved the airflow in my little apartment and the look and feel is vastly improve... See more
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do not go near these people, a simple 6m awning , multiple leaks, and forget trying to ring them, ur put on hold and then u get put through to sumwer , maybe india, english please!!!! forget bout th... See more
Martin has been to instal more than once and each time he is friendly, goes above and beyond by changing locks to our old ones so all keys match thru the whole house and extremely friendly.
Company replied
My experience with Bernd installation of my new one Solomon blinds was an extremely professional one . He was in contact before arrival and arrived on time . Installation was a clean professional job... See more
Company replied
Company details
Written by the company
ONESOLOMON has been proudly owned and operated in Queensland for nearly 40 years. We have grown from a small, one man operation to a Company that now employs 55 people and is still growing strongly. ONESOLOMON is one of the largest and most reliable suppliers of home improvement products in QLD and Northern NSW, with most of our products manufactured right here in our two Cleveland factories. With industry leading guarantees on all our products, you can feel as assured by them as we do. ONESOLOMON has the exclusive license to manufacture and distribute Clearshield Security Doors and Screens in Queensland. We also exclusively manufacture Sorrento, Montego with Fly mesh and Calypso adjustable Shutters as well as See-View Privacy. These products are unique in the market and offer a number features and benefits which set them apart from other shutter and screening systems. Our locally manufactured products provide exceptional quality and looks, and add real value to your home.
Contact info
65 Enterprise Street, 4163, Cleveland, Australia
- 1300 304 300
- sales@onesolomon.com.au
- www.onesolomons.com.au
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Replied to 60% of negative reviews
Typically replies within 1 week
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Larry was a true gentelman
Larry was a true gentelman. In and out fast. Did a great job. Explained everything he did before hand and left the place cleaner then he found it. Would highy recomend him to anyone. Peobebly the best tradie ive seen for 10 years.
Mick D was an absolute delight
Mick D was an absolute delight - considerate and super thorough. My screens and screen door have already noticeably improved the airflow in my little apartment and the look and feel is vastly improved with the removal of the heavy bars that previously kept me safe and secure.
I would 💯 recommend OneSolomon (and Mick D!). The whole process from getting the quote to having my screens and door installed was super easy, stress free, and the cost for quality is great. I’m a very happy customer.
5 star
Larry was quick and efficient to replace the door. Really nice guy too. Thanks Larry.
Martin is amazing!
Martin has been to instal more than once and each time he is friendly, goes above and beyond by changing locks to our old ones so all keys match thru the whole house and extremely friendly.

Reply from ONESOLOMON
My experience with Bernd installation…
My experience with Bernd installation of my new one Solomon blinds was an extremely professional one . He was in contact before arrival and arrived on time . Installation was a clean professional job . I felt confident and safe in his space and with him in my home . I will highly recommend him

Reply from ONESOLOMON
do not go near these people
do not go near these people, a simple 6m awning , multiple leaks, and forget trying to ring them, ur put on hold and then u get put through to sumwer , maybe india, english please!!!! forget bout the lovely sales rep, cant b contacted, dont return calls! discusting company!!!!
Second time using One Salomon, highly recommend
This is the second time I have had an install done with one Solomon, their communication is great you know what is happening every step of the way, from first site quote to install day it’s all taken care of
Larry the installer was great to deal with,
On this job I was given a cleaning kit for the mesh screens so I can maintain the screens and will come in handy when it’s time for cleaning!
Second time round with one Solomon was not disappointed as their team and service were excellent

Reply from ONESOLOMON
Dont know if I have dealt with a…
Dont know if I have dealt with a company that was so accommodating, from the 1st phone call ,on time with every appointment ,communication,Larry you did an amazing work ,can't thank you enough
Bernd our installer was very thorough…
Bernd our installer was very thorough and proud of his work. The end result was excellent. I would highly recommend Bernd and the shutters.

Reply from ONESOLOMON
Larry the installer was great
Larry the installer was great. On time, pleasant, professional, and a great install completed in very good time.

Reply from ONESOLOMON
Great service and efficiency
Great service and efficiency. Thankyou so much.

Reply from ONESOLOMON
Absolutely brilliant
Amazing service, price and quality from start to finish. The whole team were wonderful to deal with and my installer, Martin, did a truly incredible job of a more challenging installation. I’m one very happy customer ☺️

Reply from ONESOLOMON
Mick arrived on time in great spirits…
Mick arrived on time in great spirits ready for the work ahead. On point professional polite efficient and friendly. He is a true asset to One Solomons! Thank you Mick 🤩

Reply from ONESOLOMON
Larry was great to work with
Larry was on time, polite, efficient and got the job done with a minimum of fuss.

Reply from ONESOLOMON
Very disappointed with my experience…
Very disappointed with my experience with One Solomons. I ordered a security door on 31 July 2026 and clearly requested that it use the same key as my existing wooden door. This requirement was confirmed in writing by staff on 13 August, so I proceeded to pay the remaining 50% on 28 August. Unfortunately, the installation was cancelled at the last minute on both 31 August and 1 September, despite me taking leave from work and waiting at home, resulting in two lost working days. The door was finally installed on 2 September, only for me to discover that it had a different key, despite my specific requirement and the written confirmation. The repeated cancellations, poor communication, failure to meet an agreed requirement, and lack of professionalism caused significant inconvenience, wasted time, and loss of income. Overall, a very frustrating and disappointing experience that I genuinely regret.

Reply from ONESOLOMON
Terrible after service
Terrible after service. I spend 6k on motorised blinds in my apartment. One Blind fell off and for the last month I have tried to get someone to come and fix it. They need to work out a quote first HAHA
How can this company still be in Business with such poor service.

Reply from ONESOLOMON
Terrible value
Terrible value, terrible service. Do not use these people you will be ripped off.
Absolutely atrocious, how are they still in business.

Reply from ONESOLOMON
Dodgy
Product seems fine but service is terrible. Paid in full but one door was not installed. No contact from them. Had to chase several times and got several different stories. Only consistency was their refusal to come back for a month to complete the job.
Bad customer service
Had 2 security doors installed.... after a few weeks one door will not close so we can't lock it ! Submit a service request....no reply ...rang and left message because recording said too busy ....left 3 messages over 3 days... No reply.
Rang again , couldn't get through again so I rang new sales and got through straight away and spoke to a lady and she said that the service team would call me back in a couple of minutes......40 minutes later I rang back and was told service team had finished for the day!
I then asked if I could speak to a manager or supervisor and was told at 3:30 that manager was on a call and that he would call me at 5pm when he was finished...it is 5:55 and NO call !!
I have never in my life had such disgraceful customer service.... They do not deserve even one star 👎
Well our job is finished..A big thank…
Well our job is finished..A big thank you to one Solomon's for a great job..Patio looks great..and thank you to the guys who came over this morning an excellent job well done guys ...thanks once again One Solomons

Reply from ONESOLOMON
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