Onfancy Reviews 

I wouldn’t call the experience great because they were still slow to respond. However we did get there in the end and it looks like my parcel was stolen from the door of the delivery address.

I was given evidence of the deliver and confirmed it.

So I refute my original accusation that this is a scam site. However I think you could improve your speed of feedback and support offered.

Thank you

I believe the best way to judge a companies service is when things do not go to plan as is my case. A dress arrived very badly damaged and after contacting the company they immediately despatched another which exceeded my expectations and was great quality.

The jeans and jacket I purchased were exactly what they looked like in picture! When I had to adjust the size, customer service was on it instantly! Absolutely outstanding!!

1 star so I could leave this review or it would be 0
I ordered flesh (pictured on the web site) coloured caveman feet slipper's - Bright pink slippers arrived . I asked for a returns label so I can return then. I was told return P&P is down to the buyer, I might agree with that IF I had made the mistake BUT as this is not my fault then this is wrong. I explained this & there reply was I could either buy again at half price or have half refund - I wasn't going to spend anymore money with them & why only half a refund. This is a very poorly run company with poor values. I would NOT recommend it at all

Very poor! Delivery took 15 days. It arrived late while I was on holiday and now it has been 2 weeks of communication trying to get them to let me get my money back and send back the item. I DO NOT NEED THE ITEM AS IT WAS SO DELAYED. do not trust this company.

It is very rogue business. Poor quality and very bad service. They don't pay your money back and no return either everything is sharps.

I ordered shoes. They just came in a bag with dents.
The shoes are plastic, no smallest attempt to look like fake leather.
If I would have known, I wouldn't have bought them.

Very poor do not buy from here cause they put a return address on your address label n when you send it bk it doesn't exist!! So when you ask them where your refund they ask you to get the parcel bk 🤔 from the address they put on label which is there mistake not mine! they then tryed to offer me a credit note.i said
I would like my money bk very very poor DONT NOT BUY FROM THIS CUSTOMER STAY AWAY..

Shocking quality. Coat arrived with button missing and a pull in the hood. Not fit for purpose. Seller says not faulty enough for refund so having problems getting my money back.

Placed an order for a skirt it arrived material awful nothing like picture ! And fit was terrible! Wasn’t given confirmation of order ! Requesting returns paperwork so I can send back for refund with no response! Have tried emails/messenger/ and on their Facebook NO REPLY!! 😡

I have ordered a dress which has arrived with a missing belt. I have contacted the customer services and the reply was that belt was not included despite it was shown with the belt in all of the photos - refused to send the belt or pay the shipping fee if I wanted to return the dress back. The dress looked very basic and poor quality stitching with threads hanging, very cheap quality for the price I paid. Don’t buy from this company, it’s overpriced and misleading

Really the worse online shop ever. First of all, they don't confirm your purchase. than they send the wrong item and then they refuse to send a return-label and make a big deal on the fact that you as a customer have to be happy that you received an item even if it is nothing like what you ordered.
Hope you read this before you buy from this stupid shop.

I just paid for skirt and I have not received a confirmation email neither a receipt of my payment, I cannot find on the app customer services to request my receipt. I pray this is not scam.

The dress arrived in just 2 weeks to Holland. This wears very well. I ordered a maternity dress and only had to adjust the belly part as there was a lot of fabric left over.

I ordered two T-shirts. They arrived earlier then expected and in the T&T you could see when they arrived in the Netherlands.
The quality of the T-shirts is also good and what you should expect. The only thing is that I bought two size XLfor my friends, but they where on the small size. So pick a size bigger if you need this size as well.

Product was nothing like pictured. Cheap fabric and a printed pattern in stead of actual beads. I will not be ordering anything again from this website.

Ordering stuf and not getting a mail after payment and also no productes delivered.
Customer service not responding.
This company looks like a big scam!

The totally bamboo Compact dish rack was not what was advertised. I purchased the dish rack because of the specifications so that it would fit in my sink. But, the dish rack was two inches bigger than advertised and so it wouldn't fit. I t also had a really strong stinky smell, and frankly was the last place that I would want to put clean dishes. I found the customer service to be very unhelpful. I was expected to send it back to CHINA even though the fault was theirs. Obviously, the shipping charge was more than the dish rack so I opted out of sending it back. I would never buy anything from this company. Hope this helps someone!