OnlineStores, LLC Reviews 

2,072
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

OnlineStores has an easy to navigate web page. I was looking for a flash collar for the flagpole I just installed. Not only did they have the correct size, there was five color choices. Most other pla... See more

Company replied

Rated 5 out of 5 stars

I buy flags for our school to place on military graves for Memorial Day. Online Stores was recommended to me by a veteran as a great source, and I'm so grateful! The flags were made in America (kind o... See more

Rated 3 out of 5 stars

6" x 48" DuraBlack Stainless Steel Single-Wall Pipe - 6DBK-48SS we have a older Ben Franklin style stove that requires a oval to connect to to stove which should be as easy as mashing the pipe to fit... See more

Rated 5 out of 5 stars

Honest company. I know that is usually the first thought that goes through anyone’s mind when ordering online,I know it is mine. With that said I placed my order and received my merchandise in an acce... See more

Company replied

Company details

  1. Lighting Store
  2. also in
  3. Fireplace Store
  4. Furniture Store
  5. Men's Clothing Store
  6. Women's Clothing Store
  7. Work Clothes Store

Information provided by various external sources

Online Stores operates a family of websites serving both retail and business customers in the US. Our websites include United-States-Flag.com, EnglishTeaStore.com, DiscountSafetyGear.com, ConstructionGear.com, SafetyGirl.com, Lightup.com, and Toysplash.com. We serve over 400,000 customers each year and we ship between 2,600 and 5,000 packages every day. We carry 40,000 items in inventory which have a value of over $10M. LLC is a well funded, privately owned, stable company that was founded in 2002. We operate from our over 110,000 square foot facility in New Stanton, PA with 110 staff currently employed. We also operate a warehouse in Spark NV. Online Stores is the largest specialist retailer of flags, flag poles and accessories in the USA and probably the World. We carry over 10,000 different flag products. We are very proud of our brands, which include Super Tough and Super Knit for flags and flagpoles, Rugged Blue for safety equipment and work clothing, Safety Girl for women's work clothing and boots, Lumegen for LED lighting, Toysplash for pool toys and accessories and English Tea Store for tea, teapots and tea accessories. Our products are available to all buyers through our websites, but we also offer wholesale pricing for merchants and distributors. To apply for wholesale pricing, please contact our sales team on our toll free number.


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.1

All reviews

(2,072)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 1 out of 5 stars

I bought a product from…

I bought a product from DiscountSafetyGear which sent my order to onlinestores.com however I never received my order. I tried emailing them but they don't reply!

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Product I ordered was intercepted by…

Product I ordered was intercepted by Customs..
They held it for 2 weeks and that was the last time I ever heard about it.
The seller was iHerb and even my sales details was gone from there website..
There was no direct contact with iHerb only an AI help panel..
No information has been passed onto me from them and even the Carrier Co. has removed all info. for tracking...
I'm beginning to think the the product they sold me was not passed by Customs..
I will be closing my account with iHerb because of their total lack of service and the holding of my purchase money..

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

A must for curved women

The product arrived faster than I expected. I was concerned about the fit because of my curves. I selected a larger size. My jumpsuit fits like it was tailored. Thank you.

November 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic Flags

I have been ordering flags for our volunteers to display at the 109 houses in our community since 2015. All of the flags are great quality and especially Made in the USA.

June 10, 2025
OnlineStores, LLC logo

Reply from OnlineStores, LLC

We are so pleased you are happy with the stick flags, We do appreciate your business

Rated 1 out of 5 stars

I purchased a telescoping flag pole

I purchased a telescoping flag pole, light, and flag three months ago. The flag alone cost much more than I’ve ever paid before, but I assumed the quality would justify the price. It didn’t.

After just a few months, the blue has completely faded—embarrassingly so. My neighbor actually asked me what kind of flag I was flying and had a good laugh about it. When I called customer service, they told me flags are only “good” for 90 days, and that’s if you bring them inside regularly.

Honestly, if you sell a premium-priced product, you should stand behind it. I would recommend buying from a company that actually believes in what they sell. I won’t be making the same mistake twice.
Don O'Connor

July 16, 2025
Unprompted review
Rated 5 out of 5 stars

On time and just what I needed :) Thank…

On time and just what I needed :) Thank you!

June 9, 2025
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Reply from OnlineStores, LLC

We are pleased to hear that your order was delivered on time and that we were able to provide the items you needed. Your satisfaction is our top priority, and we appreciate your feedback.

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Rated 5 out of 5 stars

We recently ordered custom logo…

We recently ordered custom logo hardhats from this vendor and couldn’t be more pleased with the experience. The production process was quick, and the quality of the finished product exceeded our expectations. Communication was clear and professional throughout, making the entire process seamless. We truly appreciate their attention to detail and commitment to customer satisfaction. We will definitely continue to use them as our go-to vendor for custom safety gear. Highly recommended!

June 5, 2025
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Reply from OnlineStores, LLC


We are pleased to hear that our custom hardhats met your expectations and that the communication throughout the process was clear and professional. Your feedback is invaluable to us, and we look forward to any future projects you may have.

Rated 5 out of 5 stars

Great product and easy return for wrong item.

Great product. I ordered a flagpole light that was easy to return and I actually got the credit!!! Thanks.

June 5, 2025
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Reply from OnlineStores, LLC

We are glad to hear that you found our return process clear and easy, and that your refund was processed in a timely manner. Your satisfaction is our priority, and your feedback is invaluable to us.

Rated 5 out of 5 stars

Great product for price

Product was of great quality and shipping was quick. Easy site to navigate.

May 17, 2025
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Reply from OnlineStores, LLC

We are pleased to hear that you are happy with the product and that your order arrived on time. Customer satisfaction is our top priority, and it’s great to know that we met your expectations.

Rated 5 out of 5 stars
OnlineStores, LLC logo

Reply from OnlineStores, LLC

We are pleased to hear that you are happy with our packaging and that your order arrived on time! Your satisfaction is our top priority, and it's great to know we met your expectations.

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Rated 5 out of 5 stars

I got what I looking for at a great…

I got what I was looking for at a great price.

May 23, 2025
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Reply from OnlineStores, LLC

We are thrilled to hear that you are satisfied with the price, the product, and the fast shipping! Your feedback means a lot to us, and it's wonderful to know that we met your expectations.

Rated 5 out of 5 stars

Dependable and timely

My order came on time and the quality was as advertised. The price was very competitive also. This is my third time using your company and I have had a very good experience each time.

May 24, 2025
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Reply from OnlineStores, LLC

We are pleased to hear that you find our products fairly priced and that the delivery was made in a timely manner. Your satisfaction is our top priority, and we are glad to know we met your expectations.

Rated 5 out of 5 stars

Had what I was looking for

Had what I was looking for. Good prices. Quick shipping. Wide variety of price points!!

May 20, 2025
OnlineStores, LLC logo

Reply from OnlineStores, LLC

We are thrilled to hear that you are satisfied with the price, the product, and the fast shipping! Your feedback means a lot to us, and it's wonderful to know that we met your expectations.

Rated 5 out of 5 stars

High Quality Flag

I needed a new flag for my dock and I had previously ordered from this seller. I ordered a tough fabric like before, and I really like it. The item was shipped on time and received on time. High quality product and I will purchase from this seller again!

May 5, 2025
OnlineStores, LLC logo

Reply from OnlineStores, LLC

We are pleased to hear that you are happy with the quality of the flag and that your order arrived in a timely manner. Your satisfaction is our priority, and it’s wonderful to know that we met your expectations.

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Rated 5 out of 5 stars

3x5 Polyester SuperTough Flag

This is by far the best flag made by this co. The price and quality far exceeds the other company's I have purchased from. I have already sent three more cust., and they have purchased the same flag.

April 9, 2025

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